JamieD admin

@samberner80 If you have changed your password for your bank login, you will more than likely need to reconnect your bank account with the correct login credentials in order for transactions to start importing correctly.

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Username JamieD
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  • trinitaly

    About the tracking stock or item sold its really important...that would be simple but big help...its important track the sales, but also know which items sell more!...It would be nice select a client and see the sales but also to see what they buy most....
    really hope that tracking items would be added to the app....
    Thanks

    August 17, 2019
  • balegrim

    Did someone remove my billing request about bulk printing invoices from sales and billing features?

    I can't find it there and I'm pretty sure my original post was in the wrong section.

    ~Regards,
    Michael.

    August 6, 2019
    • balegrim
      balegrim
      Probably just a posting error. Someone probably would have told me if they removed it. Feel free to disregard this.
  • NigelGoodwin

    Good morning Jamie,
    is there a way to export all of my customer data please?

    Many thanks,
    Nigel.

    July 24, 2019
    • ncfy717
      ncfy717
      Dear Jamie,
      I have the sames request and a related issue, which is that I cannot export the data - the email with the link doesn't come to me.. really appreciate you help
  • waveuser09

    Hey Jamie,

    I'm in a bind trying to accept payment via Payments by Waze.

    It appears a customer CAN edit the amount field on an invoice. How can we (vendors) prevent/disable a customer from editing the amount due?

    Here's an existing thread if you would add some insight, so the entire community has visibility and can benefit.

    https://community.waveapps.com/discussion/4359/how-to-prevent-partial-payment

    Thank you

    July 11, 2019
  • KCRE

    Hello Jamie,
    Soon after your comment (pasted below) I sent a request to Wave support(on the link you have shared)but I haven't heard from them yet (close to a week now). Is there anyway you could help.We are in a fix and not able to proceed with our accounting work and a solution would really be helpful. Thank you.

    Your message:
    JamieD
    Administrator Posts: 875 admin
    Hey @KCRE. In this situation, I do feel like it would be in your best interest to file a support ticket with us so we can further investigate what could be going on here: https://support.waveapps.com/hc/en-us/requests/new -- we can often help with particular troubleshooting steps and if all of them fail, we can further escalate up to our data provider to find out what could be happening/get closer to a resolution.

    July 7, 2019