Activity

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  multiservices1ClAnE → JamieD

  Hi JamieD,
  It's my first time connecting here, I have an issue and I wonder if you could help, I have created a recurring invoice with Wave 2 days before the end of the month and I set it to be sent every end of the month (please follow my message as it could be confusing a bit), anyway when I created it I did sent it on the day of the creation and 2 days after, Wave sent another invoice to the same customer, when I eventually tried to fix the problem I found another invoice for the same customer on the recurring setting page (pending or something like that) from November 2018 and I tried to cancel it and the Wave sent it one more time to the same customer, now I have mistakenly invoiced the customer 3 times in less than three days, which I normally invoice only once a month, I can't figure out how to fix the problem, how to retrieve the invoices, how to cancel them or how to amend them, totally stucked!
  Thanks per advance I appreciate your future help

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  February 20, 2019
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  JamieD changed their profile picture.

  

  February 14, 2019
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  Cashflow_Bim_246 → JamieD

  Good afternoon,

  Could I have a Wave Pro Badge added to my profile please. I am an accountant/ bookkeeper located in Barbados and I would like to introduce several of my small business clients to Wave as their preferred accounting package.

  Regards,
  Joyann

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  February 13, 2019
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  ZimbaliR3sort → JamieD

  Hi Jamie,
  The email that I would like verified is [email protected]
  Thank you

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  February 2, 2019
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  SafowaEvents2019 → JamieD

  So sorry I was wondering if you could help, I am trying to find out how to add fixed assets in wave, I cant seem to find it on the version that i am using, is it an extra feature that I have to pay for.

  Thanks
  Asare Boateng

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  January 29, 2019
  • 
    JamieD

    Hey there. We currently do not have an 'official' way to add a fixed asset in your account (as in, creating a bill for an asset). In this case, all you would need to do is create an expense transaction in Wave, and categorize it as the specific asset account that you are paying for (ex. Lawnmower).

    January 29, 2019
• 
  JamieD

  @samberner80 If you have changed your password for your bank login, you will more than likely need to reconnect your bank account with the correct login credentials in order for transactions to start importing correctly.

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  January 28, 2019
  • 
    samberner80

    @JamieD I've tried doing that a bunch of times with no luck. I actually have the exact same problem as grace_eliz on "Connection error: Updating your bank" forum.

    January 28, 2019
  • 
    JamieD

    It sounds like we would need to escalate this through our banking partner to get more insight -- have you already filed a support ticket at https://support.waveapps.com/hc/en-us/requests/new ?? If so, please send me a DM with your email address so I can investigate further.

    January 29, 2019
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  samberner80 → JamieD

  Hello Jamie, saw you were recently active and I'm having a similar problem to one of the people. Transaction stopped uploading at the end of November. I know I had to change my password. Could that be the issue? Any help is greatly appreciated!

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  January 28, 2019
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  dbarb3 → JamieD

  Before going ahead with the payroll program I am trying to determine if Wave handles multi-state payroll. We have employees in Mississippi and NC.

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  January 23, 2019