Charlotte admin

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Charlotte
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  • Rent

    Charlotte,
    I need to cancel the rent invoice I have been sending. How do I do that?
    Thank you!

    July 17, 2018
    • Charlotte
      Charlotte
      Hi Rent! As I mentioned to Clara above, Wave use questions belong in this forum: https://community.waveapps.com/categories/using-wave. If you have follow-up questions to this comment, I'd recommend also sharing these there to ensure they get a timely response. When a comment (such as this one) is posted on a wall, a user may not be notified, depending on their preferences. This space is also not monitored by our Support Team, so they are unable to answer your question in the course of their daily visits to our forum.

      If you are referring to a recurring invoice, click the drop-down next to that invoice on the right side of the page and choose 'End'. The invoice will stop sending on its schedule.
  • ClaraBrito_123

    Hello Charlotte,

    I am new in the wave community so I do not know what is the best way to address questions and receive support.

    As so I would explain my situation here and I do hope you can give me some feedback.

    I started with wave 2 or 3 years ago. At that time I have created different wave accounts for the different business I run.

    Afterward, I understood that inside the same wave account I could run at least 5 different connected accounts 1 for personal and for 4 for businesses.

    As so now I would like to know if is feasible to transfer the data from one wave account to the other so that I can gather all run all my business inside the same wave account.

    Thank You so much

    Waiting to hear from you soon.

    Clara

    July 23, 2018
    • Charlotte
      Charlotte
      Hi Clara! Wave use questions belong in this forum: https://community.waveapps.com/categories/using-wave. If you have follow-up questions to this comment, I'd recommend also sharing these there to ensure they get a timely response. When a comment (such as this one) is posted on a wall, a user may not be notified, depending on their preferences. This space is also not monitored by our Support Team, so they are unable to answer your question in the course of their daily visits to our forum. Thanks for joining us, and thank you also for your feedback. We really appreciate it and it's sure to help us improve.

      Yes, Wave allows for multiple businesses together with your personal profile. At this time, Wave does not support transfers of data between accounts or business profiles. You can perform data exports in Settings, but this will still require you to modify your CSV file in order to upload it as you might a bank statement, as here: https://support.waveapps.com/hc/en-us/articles/208621626-Uploading-a-bank-or-credit-card-statement-in-csv-format

      If you'd like to continue this discussion in the main forum, our team may be better able to advise with respect to workarounds if we understand the scenario that requires you to consolidate your files in this way. Was this recommended by an accountant?