AlexL admin

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Username AlexL
Visits 777
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Roles Administrator
Points 191


  • Breadcocandi
    Hi! Im newer to this app. I tried to link my account today after my first payment. It says my bank made a change and wont allow my account to link. Whats going to happen to my customers money? I dont have another account i can link
    November 22, 2019
  • AlexL earned the 1000 Comments badge.
    You’re practically family.
    November 18, 2019
  • Dibmic

    Hi Alex, I tried emailing invoices to my customers but they don't receive them, I copied myself and checked my spam box and there is nothing in there. what can i do? I use gmail.

    November 14, 2019
  • PhilSmith868
    I see so I don’t have a computer I have an iPad and I just want the payment to be returned to sender he is waiting on it. It was a payment of $875
    November 4, 2019
  • HumbleRemi

    Hello AlexL,
    Kindly guide me on how to perfectly import bank transactions using csv file. I have been doing that successfully over the days but i have only one challenge. Wave fails to recognise "account Name" column in the csv file. Because of this, i have to be selecting the account each transaction relate in the Wave. This is time consuming.
    So, kindly guide me how to perfectly import the csv. in such a way that i will be seeing the "accounts column" and other column perfectly imported into Wave. Or share with me any Template to do that. Expecting your response.
    Thank you.

    November 1, 2019
  • evi

    Hi, @AlexL

    I posted a question 4 days ago about how to delete the bills (on the 'How to delete bills' topic) but didn't get any answer yet.

    October 21, 2019
  • melissaboufounos
    Hey Alex!

    You told me to send you a message with the invoice # and refund amount and you could try and help me out.
    October 17, 2019
  • carmelonunziata

    Hi @AlexL , please could you help me?? i need to add the credit card payment to my professional profile and it doesn´t appear to me, coul you help me to solve it??

    October 10, 2019
  • mjtimber

    Hello @AlexL Would you please suggest anything for this post, please please help me.

    October 9, 2019
  • Harris_19
    Hey Alex, I have an issue I was hoping you could help with. After receiving the first payment through my app I learned that the payment portion of my account had not been set up yet. I set up the banking info and business info and afterwards I check my account after a few business days and still no deposit reflected in my account. How do I go about retrieving the money with no love person to speak with in real time who can assist or ensure the deposit happen?

    Thanks in advance.
    October 3, 2019