wave_issue

Discussion List

  • Hi guys, I am struggling to load items onto an invoice. When clicking add item which opens the drop down, then clicking on one of the items, nothing happens. I tried to create new items directly on the invoice, which does create a new item, but when I click “save and continue” I get an error message stating ”Items: This field is required”. …
    Sebastian 5 views 2 comments Most recent by Sebastian November 16, 2018 10:26AMTechnical Support
  • Hello, I'm having a strange problem. My Transfers In and Transfers Out between my checking accounting and Paypal account are showing up on my Income Statements as Uncategorized Income and Uncategorized Expenses, respectively. This is obviously messing up my totals quite a bit. Could anyone offer some help?
    atelierMUSE 7 views 0 comments Started by atelierMUSE November 14, 2018 5:36PM Technical Support
  • hi Why cant there be a simple Country State City listing of Wave Pros, why do we have to have this discussion. Its great if Wave was a fun app, but if one has to use it professionally the platform should list accountants by country/state/city I am in the Boston area and looking for someone who can help me setup my wave account for free. I …
    mmrajoo 50 views 7 comments Most recent by VCS November 12, 2018 12:38AMFind a Wave Pro
  • Hi, I've question about the importing transaction features. So I've got CSV/OFX files from the bank. Imported into the credit card account in wave, it seems all negative amount has been imported as deposit and all positive amount been imported as withdraw. For example TRANSACTION DATE,DESCRIPTION,ACCOUNT NUMBER,AMOUNT,TYPE 2017…
    Morayfield 3 views 0 comments Started by Morayfield November 1, 2018 5:21AM Technical Support
  • How do I update my public profile on Wave so that people viewing my posts can also see the name of my accountancy practice and my contact details (well, those that I don't mind being public that is)? Similarly how can I add something to my profile in the way of a resume of the services I provide to Wave users (UK in my case) - indeed, how can I pe…
    MerlinAccounts_UK 11 views 3 comments Most recent by Charlotte October 12, 2018 1:07AMTechnical Support
  • I cannot get my account info to update from my Community America Credit Union account. It's been unable to connect for the last couple of days. I've tried re-entering the login info, switching browser, using an incognito tab. None of those attempts have worked. It has connected previously, but now it just says "refreshing connections" for sever…
    mloide 11 views 2 comments Most recent by Michelle_A October 11, 2018 3:24PMBank Connections
  • Wondering how to import customer csv file with address and STATE? I have tried a few different ways to import members with full addresses with no success. I would rather not do this manually. Example address, city, STATE, zip
    nsheler1 11 views 1 comment Most recent by Alexia October 5, 2018 8:47PMTechnical Support
  • Hello, I am trying to understand how this app works. I took a picture of my receipt, then I was able to see the following transfer from the receipt to the apps: the merchant, date, and total. I selected the payment method and category. On the "add tax", I selected HST 13%, put in the subtotal and post to accounting. When I reviewed the transactio…
    csjahli 11 views 1 comment Most recent by Alexia September 28, 2018 4:05PMTechnical Support
  • Bank feeds for my account have not been working for weeks now. I've verified that the credentials work through the bank and the bank has verified that the feed is on and available from there side. It's been working (mostly) fine for at least 4 years up until now. Wave is flat out refusing to troubleshoot or try to resolve the issue, pointing to…
    noxigen 27 views 10 comments Most recent by GC9440 September 22, 2018 4:13PMBank Connections
  • I have been a collaborator for a handful of different Business' on Wave. I just was invited to collaborate on a client's account but when I try to enter transactions I just see the following message: Contact the business owner to import transactions. Business owners can import transactions directly via their online bank, by uploading a bank s…
    joe88 11 views 1 comment Most recent by Alexia September 12, 2018 3:36PMUsing Wave
  • I had "pay by credit card" set up initially but lost a a fair amount of money on a couple invoices with it, as I expected with the fee, so I turned that off while keeping bank transfer as an option. I just had a client pay two invoices via credit card. Checked my settings and it is in fact disabled. That's a major issue.
    post78 21 views 13 comments Most recent by Alexia September 4, 2018 7:00PMWave Features
  • I hope this is the right place to make this remark. I would like to request a review of the invoices layout, because differently from the examples shown in Settings, the name of the contact person appears between the name of the client company and its address, instead of close to the contact person's email and phone number. Can this be fixed, p…
    FMELLO 2 views 3 comments Most recent by Alexia August 3, 2018 1:32PMWave Features
  • I REALLY want to use Wave for my small business, but the paper size on documents is distracting me from moving ahead. The paper size used by Wave appears to be US letter size 8.5 x 11. In Australia, we use A4. So when I print my documents, the text is pushed up to the edges.. How can I resolve this ? 2 other quick ones.. Can I removed the …
    MTMM 128 views 1 comment Most recent by Alexia July 5, 2018 2:28PMWave Features
  • Hello, Today I was adding transactions in the Wave app and automatically double entries are happening. See attached screenshot. Can you please help how to fix it.
    rahulk 48 views 2 comments Most recent by Alexia June 26, 2018 5:21PMWave Features
  • Im starting ti use Wave in Japan and here the currency does not use decimal places, has anyone got an idea how i can remove them from my invoices Thanks
    Harbourviewservices 11 views 1 comment Most recent by Alexia June 12, 2018 8:06PMWave Features
  • Hi folks, I'm a new Wave user. I've encountered the following issues so far: 1) The scanning of receipts, while amazing, is too slow. This works when you are up-to-date with you expenses and are doing them as you go, but sometimes I'll do my at the end of the month. I genuinely believe I could add it to my own spreadsheet quicker, manually. …
    MayneCorp 101 views 3 comments Most recent by Alexia May 17, 2018 3:15PMWave Features
  • I would like to make a bug report. I can’t seem to find where to do that with Wave, so I will enter it here as a “discussion”. I have my HSBC Canada MasterCard automatically imported into Wave via a bank connection “integration”. However, transactions that occur in a foreign currency do not get imported properly by Wave (Yodlee). Instead t…
    AndrewR 1 view 0 comments Started by AndrewR April 23, 2018 4:28PM Bank Connections
  • This weekend, the data provider through which Wave is able to facilitate bank connections for the automatic import of transactions began experiencing issues. These issues may prevent new connections from being established or existing connections from updating. Issues that existed prior to January 21, 2018 are not related. Bank payments for Payment…
    Charlotte Closed 201 views 9 comments Most recent by ahung February 5, 2018 6:14PMBank Connections