Discussion List

  • The app is currently stuck in "offline" mode, and when looking to update it / delete and reinstall, I get a "This app is currently not available in your country or region" error. Any thoughts? Or was the app just removed from the store? Using an iPhone 7, iOS 14.3 Based in South Africa Thanks!
    Jon_SA 423 views 8 comments Most recent by GoranB September 19, 2021 2:13AMMobile Technical Support
  • I create the bills for the vendor but there no option to print it out. could you please add the feature for printing out the bills for vendors?
    Hasan 1.2K views 5 comments Most recent by Conaxion July 29, 2021 10:31PMAccounting Feature Ideas
  • M10M10
    I am unable to see receipts uploaded from mobile app in Wave accounting page. I can see those receipts in my mobile app. How do I progress from there?
    M10 2 views 0 comments Started by M10 July 15, 2021 6:13AM Wave Features
  • Hi, Since Waveapps stripped the feature to add receipts by email uploads, what is the new way to bulk upload receipts?
    SchlauFuchs 6 views 0 comments Started by SchlauFuchs July 8, 2021 7:56PM Help Center Discussion
  • Discontinuing that app OCR capabilities is a terrible idea! Your app and OCR capabilities allowed me to manage expenses efficiently while on the move. I used to be a big fan and have recommend your app to my friends, but now I'm so disappointed. Are you sure that you can't bring back this feature?
    TopServ 41 views 0 comments Started by TopServ July 7, 2021 8:48PM Mobile Technical Support
  • I uploaded a new receipt this morning no issues, but then I go back this afternoon to upload another and the receipts section under purchases on the website has completely disappeared!! I've tried refreshing, logging out and back in again, a colleague on a different laptop logging in. But it's still not there, bot won't help, I've emailed and mess…
    AmandaS 165 views 6 comments Most recent by wizzmotron July 6, 2021 9:30AMTechnical Support
    I have a Personal account and I have a lot of receipts uploaded showing "Ready" status. Is there any risk that there will be too many--or from too long ago--and they will start disappearing? (Followup question: Is there any way to post them to accounting en masse?)
    ETL 39 views 7 comments Most recent by ETL June 29, 2021 2:22PMMobile Technical Support
  • Hi! I have several issues with the receipts app on IOS. First of all, it randomly goes offline, and all receipts entered will not show up in the accounting even when the app goes back online. Then, the app is very slow and several things randomly don't work. Sometimes, it is impossible to view the photo of the receipts as they are constantly &qu…
    Ramy 1.2K views 16 comments Most recent by KiahD June 23, 2021 6:47PMMobile Technical Support
  • Cannot see the "Create a new" button on Dashboard both on windows 10 and mobile (iphone, safari). Please help
    supakdee 1 view 0 comments Started by supakdee June 23, 2021 12:09PM Help Center Discussion
  • Hello, This topic has come up in the past with no further updates. Most healthcare providers, including psychologists, need to give patients a signed receipt for it to be accepted by their insurance companies. Currently I have to manually export the receipt as PDF, add a signature, then email. Can you add this as a feature or is there a way to a…
    TorontoPsychologist 6 views 1 comment Most recent by KiahD June 14, 2021 5:35PMAccounting Feature Ideas
  • For some reason my credit card is showing my pay'ts for items as deposits ( These should be debits). And deposits to pay monthly balances as debits Where have I gone wrong?
    Ian_Mano 1 view 2 comments Most recent by Ian_Mano May 27, 2021 8:52PMAccounting Technical Support
  • How issue a client with a receipt from Wave if they paid [retainer] in cash, and how to do so if this cash is going into trust, and not as payment for an invoice? That is, the cash received debits the cash account and credits the trust fund account for that client - but I want to issue a receipt to that client showing their retainer.
    John2020 1 view 1 comment Most recent by KristenV May 11, 2021 7:13PMWave Features
  • I am migrating all of my documents into Wave from old book keeping software. I have a huge collection of PDF and JPG images of my receipts. Is there a way to bulk upload these files on the receipt upload page? I can't seem to drag and drop one or multiple files onto the page, copy and pasting only does one at a time, and when I click the "Upl…
    Brendon 626 views 6 comments Most recent by baribeaup April 30, 2021 6:07AMWave Discussion
  • Is there a timeline for implementing bulk editing of receipts? I upload 12 months' worth of receipts for things like utilities and it's very time consuming to go into each one to ID the correct name, category, etc. Wave does a great job of filling in most of the info like date and cost but it would be even better if I could fill in a field in one …
    walksonair 34 views 3 comments Most recent by KristenV April 27, 2021 7:42PMWave Features
  • LLoLLo
    Is there a way to do bulk editing of receipts? I have multiple receipts for one merchant (aka Uber) every month and it is very time-consuming to update categories and payment account for each. Maybe allow a drop down to add "vendors" as merchants with preferences prepopulated? Ex: Uber is always Travel Expense and paid with cash on ha…
    LLo 336 views 5 comments Most recent by KristenV April 27, 2021 6:23PMAccounting Feature Ideas
  • I would like to be able to Sort Receipts by Date, Category, Merchant, etc and Filter by Date range / Category etc. (similar to Transactions, but also ad an Update button). What am I supposed to do with 2-3 years worth of receipts ? There will be 100s if not 1000s of receipts to look through if I need to verify something. Side note: sometimes d…
    RoKa 1.1K views 30 comments Most recent by LittleLemon April 27, 2021 3:08PMAccounting Feature Ideas
  • Hello, I would like several users to be able to upload receipts and then collate them for a complete billing report or expense report. Will Wave do this for me and where do i go to get the expense report. Can the itemized expenses by pulled into an invoice. Thanks
    Ste4en 1.2K views 6 comments Most recent by t_23cf08e96955 April 3, 2021 3:33AMAccounting Technical Support
  • So I tend to do a combination of manual and automated bookkeeping, but not all of them start off with uploaded receipts (especially for things like Uber where the receipts are emailed). Is there a way I can upload a receipt to a transaction AFTER I enter it into my accounts? Right now the process seems to be Upload Receipt -> Post Receipt to A…
    CreatrixTiara 744 views 45 comments Most recent by APP April 2, 2021 5:28AMAccounting Feature Ideas
  • FYI, here is our current wishlist and one things that appears to be a bug. 1) Be able to tag any transaction you like with any tag that has been made (using an interface similar to Customers or Vendors). This would allow us to group project initiatives, track expense reimbursements to employees, etc. 2) Be able to upload an invoice or bill under…
    maricalamari 11 views 3 comments Most recent by APP April 2, 2021 5:25AMAccounting Feature Ideas
  • Hi, it's my first day with on Wave and I notice that I wasn't able to upload a receipt as I record by bill payment. I had to upload it on the receipt section but my total loss increased twice, once each for the bill payment and the receipt which I believe to have been recognized as a separate transaction. How can I avoid this from happening? I n…
    n0b5h00t3r 21 views 7 comments Most recent by KiahD March 17, 2021 6:33PMAccounting Technical Support
  • Good Day, I've tried to update some of the receipt to wave from web, tried to refresh and relogin wave account but still experiencing the same issue since the past hour. Is it the feature is currently down for maintenance? You may refer to the screenshot below for more information of the error. There's no error code provided. Thank you.
    Seng 87 views 8 comments Most recent by JulianP March 12, 2021 9:05PMAccounting Technical Support
  • I'm new to the Wave world. I've just put in all my receipts for the expenses for my small business. I can't seem to find a category for my supplies to make my product. I've put them in office supplies but it's not right to me. The other option I can see is uncategorized expense... Can anyone give me some insight please? Thanks!
    creations_dina2020 2 views 1 comment Most recent by JulianP March 12, 2021 4:52PMAccounting Technical Support
  • Wave must have given up on the App! It used to work....sort of.....but for the past year if I upload a receipt from my camera roll (Iphone 8+, latest IOS) the picture just never completes loading. The picture quality is worse if using the camera straight from the app so the aforementioned method is preferred. Also Wave please let us attach a recei…
    devillierselectric 2 views 0 comments Started by devillierselectric March 11, 2021 6:30PM Mobile Technical Support
    I began to purchase supplies and materials for my business about 6 weeks ago with my personal funds, but I finally got a business checking account and credit card yesterday. I want to be able to write off these expenses on my taxes so I've started to upload the receipts. I'm wondering how to record these transactions so that everything balances ou…
    MHS 24 views 2 comments Most recent by MHS March 10, 2021 5:34PMAccounting Technical Support
  • I am setting up recurring invoicing and I noticed a difference between certain customer options. For example, Cust A has an option to send both the invoice and receipt automatically while Cust B only gives an option for sending the invoice. I've attached a screen of both. How can I change the setting for Cust B to receive auto receipts after paym…
    RichardH 10 views 1 comment Most recent by JulianP February 26, 2021 9:56PMSales & Invoicing Feature Ideas
  • How do I break out the tax entry in the Receipt? Am I supposed to enter the line item amount for the sales tax? And then, does the receipt get converted into a bill? I guess I don't really understand the purpose of this feature. Is there detailed documentation on how to work with Receipts?
    SuitedConnector 1 view 1 comment Most recent by JulianP February 26, 2021 7:37PMAccounting Technical Support
  • Hi a few of my recipts have been stuck 'processing' for quite some time. What could be the proble? They are uploaded through the web (not through the app). Uploaded a few earlier and they were fine, then deleted one receipt and since then its stuck.
    waikiki 64 views 19 comments Most recent by AlexL January 18, 2021 9:09PMTechnical Support
  • Great app. Really fond of the features Wave provides . My customers love getting their invoice by whatsapp .. Really convenient.. However, when they pay, i cant send them a receipt of their payment by whatsapp .. Wave do provide the email option for the receipt but i was just wondering if there was a way to send the receipt by whatsapp too.. tha…
    Ouff_services_2020 25 views 1 comment Most recent by JulianP December 31, 2020 9:41PMMobile Feature Ideas
  • I would love it is there was a way to add custom categories for what my expenses really are. Our business is with animals and we track food and medical expenses. Right now there is no category close to that.
    Goats 143 views 3 comments Most recent by Venexiano December 31, 2020 1:48AMMobile Feature Ideas
  • I would like to put an receipt into accounts payable and then when the bank transfer comes in, match it up. This does not seem to be possible. In the receipt payment category I can not add a liability account. Also to merge the receipt I have to say it is paid from my chequing account or I cant merge it with the bank transfer (as they have to be…
    gclark 11 views 1 comment Most recent by AlexL December 28, 2020 4:20PMAccounting Feature Ideas