Discussion List

  • I know this feature has been requested multiple times, but in my research I noticed that receipts can be uploaded and attached to bills/transactions. Would it be possible to associate specific purchases/bills with estimates or invoices so the existing attachment could be cross-linked to the invoice? I helped a friend of mine who has a handyman bus…
    Lshwarts 7 views 0 comments Started by Lshwarts May 5, 2022 3:02AM Sales & Invoicing Feature Ideas
  • For about 3 weeks, I have been unable to issue receipts to customers. After the payment has been recorded and the screen pops up to send receipt, when I click send I get the following error: "You’ve sent a lot of invoices today—nice going! To continue sending invoices from Wave, we need you to verify your email address. Please click the link …
    AkeemR 5 views 0 comments Started by AkeemR May 2, 2022 2:31PM Sales & Invoicing Technical Support
  • I entered a bunch of transactions on my iPhone yesterday and after about 30 transactions it stopped uploading the receipts, both from Photo Library or taking a photo. I then tried again later and it let me upload one and then it didn't work again. Today it hasn't worked at all. I also tried reducing the file size and it still won't upload. I am m…
    Frauke 27 views 1 comment Most recent by SelfSameTree April 27, 2022 6:48PMHelp Center Discussion
  • Has anyone seen/implemented synchronization with a receipt tracking tool? Wave's removal of their app 2 years ago and the so-called "new" replacement method was (and still is) one of the biggest jokes out there. (They took away the very simple "snapshot and throw" process and replace their AI with a complex 13-step method tha…
    _Derek_ 10 views 0 comments Started by _Derek_ April 24, 2022 5:33PM API & Integrations Technical Support
  • Hi, just wanted to know if I can upload multiple receipts (via the app, email or scanning) to a single payment transaction.
    LamiGujarati 337 views 4 comments Most recent by r3homestaging April 22, 2022 11:33PMSales & Invoicing Feature Ideas
  • I was shocked to learn that I couldn't upload a document (aka a receipt) to attach to a journal entry. Why is this different from an expense transaction? An expense transaction can be recorded as a journal entry, there's no difference from an accounting standpoint. For example, an expense report is easiest to do as a journal entry (DR various exp…
    dofzin 15 views 0 comments Started by dofzin April 16, 2022 6:21PM Accounting Feature Ideas
  • Hello, I would like several users to be able to upload receipts and then collate them for a complete billing report or expense report. Will Wave do this for me and where do i go to get the expense report. Can the itemized expenses by pulled into an invoice. Thanks
    Ste4en 1.8K views 10 comments Most recent by Sctn4Elk March 15, 2022 4:10PMAccounting Technical Support
  • Hi! I have several issues with the receipts app on IOS. First of all, it randomly goes offline, and all receipts entered will not show up in the accounting even when the app goes back online. Then, the app is very slow and several things randomly don't work. Sometimes, it is impossible to view the photo of the receipts as they are constantly &qu…
    Ramy 1.4K views 17 comments Most recent by SianB March 10, 2022 2:28PMMobile Technical Support
  • Hi there, I am trying to forward receipts to Wave via email and they are simply not arriving. Manually uploading from the web app works fine. Photos in the iOS app work also. I have checked that the sending email address is correctly registered. I have checked that they are not going into another "Business" I have set up in the app, the…
    David_S 61 views 2 comments Most recent by sakendrick February 13, 2022 2:01AMTechnical Support
  • The receipt scanner is now gone and I can't manually enter in hundreds of receipts. 🙏🏽🙏🏽🙏🏽 Does anyone have a work around for this?
    KSanchez12 40 views 0 comments Started by KSanchez12 January 27, 2022 7:39AM Wave Discussion
  • For some reason I cannot recall some older receipts (within the past couple of months) as they all just come up as a small white square when I click to expand them. Am I doing something wrong or is there a bug? It is only affecting some transactions and I am not sure why, but I have been storing my receipts in Wave so this is a big issue if I can'…
    ashbt 26 views 0 comments Started by ashbt January 24, 2022 4:06PM Technical Support
  • Hello, I issued a few receipts for clients that are a single receipt for multiple payments within a year. In order to do so, I had to create an invoice then mark them as paid, but that created duplicate payments, and they cannot be merged since they are of different amounts (i.e. 5 payments of $200= one $1000 receipt.) I realized I should have iss…
    orienzk1_ 1 view 0 comments Started by orienzk1_ November 9, 2021 5:34PM Sales & Invoicing Technical Support
  • I am wondering how long do clients have access to their online invoices/receipts? Can they access their online invoices/receipts indefinitely or is there a time limit?
    AaronV 13 views 0 comments Started by AaronV November 2, 2021 3:05PM Using Wave
  • I am wondering how long do clients have access to their online invoices/receipts? Can they access their online invoices/receipts indefinitely or is there a time limit?
    AaronV 13 views 0 comments Started by AaronV October 22, 2021 7:36PM Wave Discussion
  • The app is currently stuck in "offline" mode, and when looking to update it / delete and reinstall, I get a "This app is currently not available in your country or region" error. Any thoughts? Or was the app just removed from the store? Using an iPhone 7, iOS 14.3 Based in South Africa Thanks!
    Jon_SA 1.3K views 8 comments Most recent by GoranB September 19, 2021 2:13AMMobile Technical Support
  • I create the bills for the vendor but there no option to print it out. could you please add the feature for printing out the bills for vendors?
    Hasan 1.3K views 5 comments Most recent by Conaxion July 29, 2021 10:31PMAccounting Feature Ideas
  • M10M10
    I am unable to see receipts uploaded from mobile app in Wave accounting page. I can see those receipts in my mobile app. How do I progress from there?
    M10 2 views 0 comments Started by M10 July 15, 2021 6:13AM Wave Features
  • Hi, Since Waveapps stripped the feature to add receipts by email uploads, what is the new way to bulk upload receipts?
    SchlauFuchs 23 views 0 comments Started by SchlauFuchs July 8, 2021 7:56PM Help Center Discussion
  • Discontinuing that app OCR capabilities is a terrible idea! Your app and OCR capabilities allowed me to manage expenses efficiently while on the move. I used to be a big fan and have recommend your app to my friends, but now I'm so disappointed. Are you sure that you can't bring back this feature?
    TopServ 103 views 0 comments Started by TopServ July 7, 2021 8:48PM Mobile Technical Support
  • I uploaded a new receipt this morning no issues, but then I go back this afternoon to upload another and the receipts section under purchases on the website has completely disappeared!! I've tried refreshing, logging out and back in again, a colleague on a different laptop logging in. But it's still not there, bot won't help, I've emailed and mess…
    AmandaS 383 views 6 comments Most recent by wizzmotron July 6, 2021 9:30AMTechnical Support
    I have a Personal account and I have a lot of receipts uploaded showing "Ready" status. Is there any risk that there will be too many--or from too long ago--and they will start disappearing? (Followup question: Is there any way to post them to accounting en masse?)
    ETL 57 views 7 comments Most recent by ETL June 29, 2021 2:22PMMobile Technical Support
  • Cannot see the "Create a new" button on Dashboard both on windows 10 and mobile (iphone, safari). Please help
    supakdee 2 views 0 comments Started by supakdee June 23, 2021 12:09PM Help Center Discussion
  • Hello, This topic has come up in the past with no further updates. Most healthcare providers, including psychologists, need to give patients a signed receipt for it to be accepted by their insurance companies. Currently I have to manually export the receipt as PDF, add a signature, then email. Can you add this as a feature or is there a way to a…
    TorontoPsychologist 4 views 1 comment Most recent by KiahD June 14, 2021 5:35PMAccounting Feature Ideas
  • For some reason my credit card is showing my pay'ts for items as deposits ( These should be debits). And deposits to pay monthly balances as debits Where have I gone wrong?
    Ian_Mano 5 views 2 comments Most recent by Ian_Mano May 27, 2021 8:52PMAccounting Technical Support
  • How issue a client with a receipt from Wave if they paid [retainer] in cash, and how to do so if this cash is going into trust, and not as payment for an invoice? That is, the cash received debits the cash account and credits the trust fund account for that client - but I want to issue a receipt to that client showing their retainer.
    John2020 7 views 1 comment Most recent by KristenV May 11, 2021 7:13PMWave Features
  • I am migrating all of my documents into Wave from old book keeping software. I have a huge collection of PDF and JPG images of my receipts. Is there a way to bulk upload these files on the receipt upload page? I can't seem to drag and drop one or multiple files onto the page, copy and pasting only does one at a time, and when I click the "Upl…
    Brendon 887 views 6 comments Most recent by baribeaup April 30, 2021 6:07AMWave Discussion
  • Is there a timeline for implementing bulk editing of receipts? I upload 12 months' worth of receipts for things like utilities and it's very time consuming to go into each one to ID the correct name, category, etc. Wave does a great job of filling in most of the info like date and cost but it would be even better if I could fill in a field in one …
    walksonair 33 views 3 comments Most recent by KristenV April 27, 2021 7:42PMWave Features
  • LLoLLo
    Is there a way to do bulk editing of receipts? I have multiple receipts for one merchant (aka Uber) every month and it is very time-consuming to update categories and payment account for each. Maybe allow a drop down to add "vendors" as merchants with preferences prepopulated? Ex: Uber is always Travel Expense and paid with cash on ha…
    LLo 346 views 5 comments Most recent by KristenV April 27, 2021 6:23PMAccounting Feature Ideas
  • I would like to be able to Sort Receipts by Date, Category, Merchant, etc and Filter by Date range / Category etc. (similar to Transactions, but also ad an Update button). What am I supposed to do with 2-3 years worth of receipts ? There will be 100s if not 1000s of receipts to look through if I need to verify something. Side note: sometimes d…
    RoKa 1.2K views 30 comments Most recent by LittleLemon April 27, 2021 3:08PMAccounting Feature Ideas
  • So I tend to do a combination of manual and automated bookkeeping, but not all of them start off with uploaded receipts (especially for things like Uber where the receipts are emailed). Is there a way I can upload a receipt to a transaction AFTER I enter it into my accounts? Right now the process seems to be Upload Receipt -> Post Receipt to A…
    CreatrixTiara 903 views 45 comments Most recent by APP April 2, 2021 5:28AMAccounting Feature Ideas