payments

Discussion List

  • If I have sent a customer many invoices, it will be useful if they can pay it in a single amount. They can do this by bank transfer of course, but I would like to extend the simplicity of Payments by Wave (credit card) to this situation as well. A simple solution would be for Wave to surface a "pay" option on the Customer Statement if a…
    Virgil 1 view 1 comment Most recent by EdC_OnTheRock December 5, 2020 12:38AMSales & Invoicing Feature Ideas
  • :# I'm sure this has been discussed before.. I run a small H.R Admin business. We cater to companies that don't need on site H.R but still need to be compliant, we also do professional translations and virtual assisting. Right now there are only 2 of us and have been extremely busy. My issue is after logging in so many hours on a project we pres…
    Juani 26 views 2 comments Most recent by montannalw December 1, 2020 11:50PMSales & Invoicing Technical Support
  • Good afternoon, I plan on seperating from here on out but I have a bank acct that I was using for both personal and business, Im trying to seperate transactions in wave, but what would I catergorize my husbands paycheck that came from his own seperate job? secondly, I dont want it to show up as income for the business because it is not , so how d…
    pickinsplinters 1 view 1 comment Most recent by Mikeg November 16, 2020 9:26PMHelp Center Discussion
  • When receiving payment for an invoice via Payments by Wave, I used to assign the Merchant Account Fee to a Vendor called "Wave." I do the same when I have to pay Stripe & PayPal transaction fees. This is really helpful to know how much money I'm paying to each vendor in order to collect payments. In the new Wave, when an invoice is …
    davewarfel 73 views 2 comments Most recent by AlexL November 10, 2020 4:17PMAccounting Technical Support
  • I recently opened a business checking account and linked to it on Wave as an asset account. When I link a payment to its corresponding invoice (made via Wave), I get this option: Refund sent for an invoice in Wave I was expecting: Payment received for an invoice in Wave. What's wrong?
    SMLLCSCorp 2 views 2 comments Most recent by Barsin November 3, 2020 9:40PMAccounting Technical Support
  • Hi, having a bit of trouble uploading a list of vendors via CSV file, out of 250 it uploaded 86 from the list and then tells me now it cant find any new vendors to upload and failed 160, I've had a look through the information and cant see a reason why it took only some as the uploaded ones were filled out the same way. Anyone have any tips to get…
    Roisin 2 views 1 comment Most recent by Barsin November 3, 2020 7:53PMHelp Center Discussion
  • Hello, I run a travel agency and would like to invoice clients to collect their billing info (billing address, credit card info etc...) but not actually charge them. I take that info and pay the supplier (i.e., royal caribbean) directly. Can Wave send an invoice to the client requesting collection of billing info without actually collecting a paym…
    Goodlandtravelllc 2 views 2 comments Most recent by AlexL November 2, 2020 7:38PMWave Features
  • Hello, I've seen in the video tutorials how I can receive a payment and put it into the Wave Payments account. Then once the funds make it's way to my bank account I can merge them so the money isn't counted twice. How do I do this merge if it's in a different currency? eg I get paid in USD to my PayPal account. and then I want to transfer it to m…
    whidzee 34 views 1 comment Most recent by Barsin October 30, 2020 6:56PMSales & Invoicing Technical Support
  • Hello. I have set up an online store where I sell a digital product, and I think I may have been doing my books incorrectly. I am using Stripe as my credit card provider. I am using Zapier to take my sales and plugging them into Wave apps as a transaction tagged as Sales and I subtract Stripe's transaction fee. This put the money into my Cash On H…
    whidzee 6 views 1 comment Most recent by JulianP October 29, 2020 8:47PMSales & Invoicing Technical Support
  • I have been using wave for a few years now - i want to add a 'get paid' option/button to my invoices but don't see that option available to me - is it possible at all? I"m based in South Africa. LYnn
    LynnHCM 31 views 4 comments Most recent by AccountsPro October 13, 2020 4:00PMSales & Invoicing Technical Support
  • There are aspects of Wave that I love and it save me tonnes of time processing my accounts (especially the api). However, at the end of the month when I receive remittance advice from a customer, I would like to mark all their invoices as paid, using the same payment date, payment method and payment account. This feature is in every other account…
    edwarddoyle 63 views 1 comment Most recent by Barsin October 6, 2020 9:34PMAccounting Feature Ideas
  • Hi, I've contacted Wave several times over the last week and had no response. I'm hoping someone can respond here. I had a business setup in Wave when I was operating as a sole trader. I accepted credit card payments through Stripe. When I changed to a different business structure earlier this month, I needed to accept credit card payments ther…
    NicolaSmith 42 views 3 comments Most recent by Barsin October 5, 2020 6:29PM
  • I invoice multiple times a day but send weekly and monthly statements to clients. When I receive payment it's in one lump sum. So I spend hours posting payments due to the fact I have to do them individually. Is there a quicker way or is that something you may be working on to improve productivity? Like having a check box aside each invoice to sel…
    BJslade 114 views 3 comments Most recent by AccountsPro October 5, 2020 1:35PMSales & Invoicing Technical Support
  • I cannot turn on payments. Before, it would not stop loading, the circle would turn forever. Now I immediately get this error. I tried contacting support by submitting a ticket AS SUGGESTED and they only directed me here. I was able to set up Stripe but they are taking a crazy amount. I want to use direct bank transfer to accept payments for a 1%…
    Hana 39 views 3 comments Most recent by AlexL October 1, 2020 4:17PMHelp Center Discussion
  • I recently sent out my first invoice, and the first time, the client was able to enter credit card information, but they said it just hung there with a spinning loader for over 10 minutes, until they closed the window. they emailed me, and i resent the invoice to them, but this time, when they clicked the link from the email, it took them to a log…
    Brewster 2 views 1 comment Most recent by Barsin September 14, 2020 7:44PMSales & Invoicing Technical Support
  • paypal and stripe can do invoicing. why use waveapps!?!
    Krys 1K views 4 comments Most recent by RobinS September 2, 2020 2:03AMWave Features
  • I just started this cleaning business and I have a lot of questions. Before I ever got my first payment and before I even had a business account. I was paying everything out of pocket. I am sole-proprietor and its just me. So my first question is how to accurately enter this into accounting and can I pay myself back? I unders…
    Martha_Melissa86 21 views 1 comment Most recent by KarlAviu August 28, 2020 5:07PMWave Discussion
  • Hello all. I offer my customers a 1% 10, net 45 option and while most customers opt for cashflow v. discount, I have one that has started using it (smarter, IMHO). I know the easiest way is to just discount the invoice by 1% and call it a day, but I'd like to fully recognize the revenue and account for the discount taken as a metric. Anyone hav…
    tsfjax 108 views 5 comments Most recent by tsfjax August 22, 2020 3:31PMAccounting Technical Support
  • Hi, I have payouts pending from June 11th 2020 that are yet to be made into my bank account. Please can you advice why payouts are taking this long and what can be done to rectify it. This problem is really impacting cash flow for my small business. Thanks
    Ofunneka 45 views 2 comments Most recent by Jewel_w2w August 21, 2020 3:32AMSales & Invoicing Technical Support
  • When someone pays an invoice using Wave payments, could the resulting accounting entry PLEASE display the credit card info in the Notes section and display which category this is hitting? It is taking me so many mouse clicks to get to that information, which is squirreled away 6 layers deep in your interface, that there's honestly no value in usin…
    christopherdawes 27 views 1 comment Most recent by JordanD August 19, 2020 4:54PMSales & Invoicing Feature Ideas
  • I recently created a new company. I connected by bank accounts (checking & credit card) with no problem. I imported transactions from 1/1/19. No problems. I then activated Payments. In the activation process the system naturally asked me to connect the Payments account to my bank account, which I did. Now, in the Connected Accounts tab under B…
    Fritz_G 52 views 3 comments Most recent by CallieP August 13, 2020 8:57PMBank Connections
  • I often hire some freelancers from fiverr to assist on a project and they are located in Canada and Europe. I am based in the US. What is the correct way to categorize these transactions? Should I make a bill every time I send over a payment or just categorize it as services expenses? Do I need to create a report at the end of the year for my tax …
    Alex_V2 248 views 2 comments Most recent by CallieP August 13, 2020 4:03PMUsing Wave
  • I have been using Wave for two years now amongst 4 different entities, you have taken a lot of my money and I was ok with it. Now, you put my payouts on hold. I get that you need to protect yourselves from chargebacks etc. The clients product was delivered/received. I check my email and the account management team said they need to verify a few th…
    SAM1212 425 views 3 comments Most recent by Barsin August 3, 2020 7:39PMSales & Invoicing Technical Support
  • Hello, Kind of a simple problem :smile:, I'm trying to get using the API the recorded payment date for a given invoice. Do you now how I can do it ? I don't see a useful endpoint to do that reading the reference API schema. I thought about getting a all transactions/payments using the API but I was not able to find an endpoint ... Thanks for you…
    yayazeze 21 views 1 comment Most recent by yayazeze July 27, 2020 7:32AMAPI & Integrations Technical Support
  • PGTPGT
    I transfer money from my business account (connected to wave apps) to my personal account (not connected) via e-transfer. This shows up in my transactions as uncategorized. When I try to choose a category, there isn't a "Dividend" option or anything close to that. What's the recommended category to use for these transactions?
    PGT 462 views 2 comments Most recent by PGT July 24, 2020 3:03AMAccounting Technical Support
  • CVSCVS
    Hi, I am wondering if it is possible to have credit card payment available to some invoices only. Please let me know if there is a way to do so, as I would prefer customers paying via bank transfer unless not possible. Thanks
    CVS 11 views 2 comments Most recent by CVS July 20, 2020 9:06AMSales & Invoicing Technical Support
  • I have a recurring invoice that my client paid via credit card. The payment is reflected in the payments tab. When I click on invoice, the invoice has a red highlight with over due. How can I fix this? The payment was made over 10 days ago.
    MiguelPhoenix 63 views 4 comments Most recent by MiguelPhoenix July 17, 2020 9:45PMAccounting Technical Support
  • Hi, I'm new here, and operating from Czech Republic. According to the pdf guide ('Wave Fearless Accounting') there should be a tab under 'Sales' called 'Payments', for adding ways that customers can pay me. But it's not there! And there's nowhere on the invoice template for adding it either...Am I missing something?? Please help
    AlexeiW 14 views 2 comments Most recent by AlexeiW July 16, 2020 2:24PMSales & Invoicing Technical Support
  • Hey there, I'm receiving this error message when trying to edit/remove a payment from this one particular invoice: "Oops! There was an issue with editing your payment. Please try again." I recorded a payment manually as I usually do about a month ago. Now that I'm reviewing and reconciling my transactions (after uploading my bank state…
    naatt 42 views 5 comments Most recent by Barsin July 14, 2020 8:48PMSales & Invoicing Technical Support
  • I see on the roadmap a future commitment to an "Invoice payment" feature. Technically this can be accomplished presently with the moneyTransactionCreate mutation, so long as you know which accounts receivable account pertains to the invoice to be paid. And herein lies the problem: I can see no way to identify which account of subtype.val…
    blorpy 21 views 0 comments Started by blorpy July 10, 2020 12:19AM API & Integrations Feature Ideas