invoicing

Discussion List

  • Hi guys, I am struggling to load items onto an invoice. When clicking add item which opens the drop down, then clicking on one of the items, nothing happens. I tried to create new items directly on the invoice, which does create a new item, but when I click “save and continue” I get an error message stating ”Items: This field is required”. …
    Sebastian 5 views 2 comments Most recent by Sebastian November 16, 2018 10:26AMTechnical Support
  • It'd be nice to allow using HTML in invoice fields, such as Footer and Memo/Notes. This would allow for formatting text nicely (like making certain things bold, italic, etc.), or formatting things in a more advanced way, like using DIVs and inline CSS to output the Notes/Memo field in multiple columns, etc.
    PackWeb 6 views 6 comments Most recent by Keanu November 15, 2018 7:40AMWave Features
  • Hi All, I have an open invoice and the correspondent payment is in my transactions. When I click in "Payment Received for an Invoice in Wave", I cannot see the correspondent invoice, and both have the same value. What could be wrong? thank you
    dasigrist 7 views 2 comments Most recent by dasigrist November 14, 2018 9:16PMWave Discussion
  • How can I create an estimate on the mobile app? As my app only allows me to generate invoices
    jashan munilall 770 views 35 comments Most recent by Samd November 14, 2018 8:57PMWave Features
  • Is there no option to add a Date of Service column to your invoice in customization or have I missed it?
    kmmaslyk 13 views 2 comments Most recent by Colleen_LionHeart November 14, 2018 8:48PMWave Features
  • Is there a way to view reminders that have been sent to clients? I thought I setup automatic reminders, but I can't remember, and I don't want to manually send a reminder for payment if the client already just received an automatic reminder...
    PackWeb 15 views 12 comments Most recent by pianoteacher November 14, 2018 6:24PMUsing Wave
  • Dear Support I am able to convert Estimate to Invoice. But then i see the Estimate still showing in my list of Estimate. Is there a way like once an Estimate is converted into Invoices, then that Estimate not to show again in the Estimate list ? Zibran
    ahmed 12 views 3 comments Most recent by Samd November 14, 2018 4:51PMWave Features
  • I created an invoice, then had an issue getting it approved from draft, on looking for a resolution i found a discussion stating a change of currency to a foreign currency then approve and change back to local currency would alleviate the problem, which it did. I was able to get the invoice approved and change back to the local currency, though pr…
    StarCreations 11 views 1 comment Most recent by StarCreations November 14, 2018 10:19AMTechnical Support
  • If you need to add terms & conditions to your invoices the only way I can see to do it is using the Notes/memo field at the bottom. If you get over approx 500 words it is unable to save the invoice and just hangs. The "save & continue" button becomes greyed out with no error message. Is there another way to add lengthy terms & con…
    BossB 3 views 0 comments Started by BossB November 14, 2018 4:00AM Technical Support
  • I know this is something that has been asked before, but let me open the scope of its importance. PROBLEM For customers of Wave who have a large number of stock codes, the configurations maybe are repetitively grouped together. To prevent having to re-add all the items that exist on another estimate over and over seems like an improvement wo…
    dane 194 views 47 comments Most recent by Ryan_W November 13, 2018 3:10PMWave Features
  • Hi there. It would be great to have a way to schedule the emailing of invoices (besides for the recurring invoice feature.)
    adamtenner 66 views 11 comments Most recent by TimK November 12, 2018 4:52PMWave Features
  • Hi, With the new brand update, it would be nice to get an improvement on some of the neglected features, primarily search. Currently, there's no way to search keywords in the project/job name or item descriptions. I've had a few clients in the past ask for clarification on old estimates or I've had to follow up on older invoices to get paid.…
    theAREnetwork 4 views 5 comments Most recent by Erik November 9, 2018 3:57PMWave Features
  • It would be nice if there was the ability to attach internal notes (which are only visible to our staff and not the customer) to invoices or customer statements, because in many times we customers or payments that we want to explain a bit further by adding such notes or memos to them.
    lcslebanon 95 views 15 comments Most recent by Erik November 9, 2018 3:47PMWave Features
  • I temporarily disabled electronic payments, removing the option from the invoices. I recently reinstated this but the new invoices are not reflecting the option. I have created a new invoice and duplicated an older one to no avail. I have also selected to make option available on previous invoices button. Advice on how to correct this?
    FyreRayne 12 views 1 comment Most recent by Tyler November 8, 2018 1:08AMUsing Wave
  • Hey Folks, My name is Ailsa Blair and I am a Product Designer here at Wave. @Reza and I are currently working on a brand-new feature to Wave and are looking for a handful of folks to give us feedback. We’re collecting feedback by asking you to record your experience on your computer and answer some questions. The session should take about 30 mi…
    ailsa Closed 137 views 12 comments Most recent by ailsa November 7, 2018 1:08PMWave Features
  • Hello, I need to assess a membership fee to everyone at once. So I need to the ability to take a Product I have created (the fee) and create invoices for all of my customers at the same time. Please tell me this is possible and I don't have to individually create an invoice for each customer?? Thanks!
    sidefly 13 views 1 comment Most recent by JamieD November 5, 2018 9:35PMUsing Wave
  • How to remove a Wave logo that we have in invoices? Currently, we are evaluating Wave invoicing app at Rioks, and wonder if we can possibly use it for the future clients' billing. The problem is - having an extra branding inside of the email and sender's email to belong to waveapps.com will not build our image of a professional company. A…
    Oleksiy 200 views 4 comments Most recent by merl November 5, 2018 8:12PMWave Features
  • Hi, We facilitate government transactions for our clients. Our invoices contain the actual invoice from the government agency involved and our own invoice. My question is, is there an option to attach (pdf) the government agency invoice together with the invoice that we create for our clients? I do not see any option that lets me attach files d…
    tgabarca 1.3K views 41 comments Most recent by dlefevre November 3, 2018 12:41PMWave Features
  • Issue: After a period of inactivity you lose any draft invoices Solution: Automatic save to draft on inactivity timeout Like many small business owners it's easy to get distracted from invoicing due to the need to fight another fire or because of a new business opportunity. So you can find that you have to leave the computer in the middle o…
    Pewit 12 views 3 comments Most recent by Charlotte November 2, 2018 1:19AMWave Features
  • I have a client who needs to issue invoices on the basis of percentage complete. This is different than recurring invoices where the amount is fixed. In progress payments, such as for construction and consultants the fees vary on the basis of inputs vs total estimates. Absolutely perfect for a spreadsheet but a major headache for company cash flow…
    Silverfox 21 views 3 comments Most recent by wiredafrican November 1, 2018 12:22AMWave Features
  • Hi, I'm not sure whether this belongs in this section on the community site, but I'm hopeful someone can help. I have just been setting up an account with Wave, and have added all of my customers details and generally the system seems to work really nicely. My question is this, when setting up my customer details, I noticed you can assign ea…
    BenG 21 views 1 comment Most recent by Tyler October 24, 2018 9:57PMUsing Wave
  • Currently operating in Spain, and invoices sent to other companies, have to include a sales tax, but also substract a state/country tax. In all other accounting software and sites that i used, this could be easily done by making the % number a negative (for ex, add a second tax, -7%). This gives an error in Wave. Is there any work around for this?
    Shogunlexus 14 views 3 comments Most recent by Tyler October 24, 2018 9:36PMWave Features
  • Hi, I am new to Wave and was absolutely loving it! Then I needed to send a vendor a purchase order and noticed Wave doesn't offer the capability. I've contacted support and they say they have no plans to add purchase order support. I have a business where many vendors require a PO and currently I manually create them, but it's a huge hassle. I als…
    blinden 23 views 1 comment Most recent by Tyler October 19, 2018 8:31PMWave Features
  • Hi One of my clients is from Europe and I invoice them in Euros and then they pay me through Paypal. However they just assumed I wanted to be paid in USD (I thought they were going to send it in Euros) now I have 1) an invoice billed in Euros 2) Received money via paypal in USD 3) my base/home currency in CDN. I got no clue what to p…
    chobo2 12 views 0 comments Started by chobo2 October 16, 2018 7:12PM Using Wave
  • I had a customer in Wave and had setup a recurring invoice for them. Unfortunately they decided to cancel my services, so I deleted them from Wave (as a customer). I've just noticed however that their recurring invoice is still active! I'd suggest: * Automatically deleting any recurring invoices for customers when that customer is deleted,…
    PackWeb 2 views 1 comment Most recent by Charlotte October 12, 2018 11:54PMUsing Wave
  • Hello, I live in Switzerland and i must send invoices in different languages, never in English. I can customize most texts but i can't change the most important ones, for example: * "BILL TO" text above the customer, * "Total" text under the items * "Amount Due" text * "Invoice Number" text * "Invoice Date" text * "Payment Due" text …
    Fieel 24 views 3 comments Most recent by Wicked October 11, 2018 1:20PMWave Features
  • Hello. First of all I have been using wave for a year now and I recommend it wherever and whenever I can. I have 2 issues i need help with. First - in provinces section for my country (Serbia) you have only two provinces without majority of the country yet i can't save the information for my business without selecting one of them. Here it is …
    Ivanm983 1 view 1 comment Most recent by Michelle_A October 9, 2018 7:52PMTechnical Support
  • Hi there, I think it would be great if it was possible to change/update/regenerate the 'Get Share Link' URL for invoices. For example I've had to update an invoice and I would now like to exclude some people that have been given the link from being able to see the updated invoice. If this is already possible somehow, then please let me know.…
    Skafte 11 views 4 comments Most recent by Skafte October 9, 2018 4:17PMUsing Wave
  • -(The scenario): My business provides a technical service that we bill our parent company for, but my business also collects money from the parent company's customers. In other words, I, as an employee of the Parent, get customers to sign a contract. Then my personal company contracts to the parent to do the work that I, as an employee, was award…
    Mithoty_1 1 view 0 comments Started by Mithoty_1 October 5, 2018 3:13PM Using Wave
  • Hi All Would appreciate some pointers on any Wave users that had some experience in printing invoices on POS Thermal Printer. Had attempted on mine which had a very blurry output. (Image as attached) Maybe there is some specific settings that could be explored or could be implemented by Wave itself. A Zillion Thanks!!!
    SiHulk 75 views 2 comments Most recent by jonnyjain October 5, 2018 2:15PMWave Features