Discussion List

  • Hi all, I've just discovered Wave for my new business and already use Xero as my main accounting package. Ive been trying out the Wave Receipts app and it seems to work very well. Ideally, I'd like to use that to record expenses and have that data (including a pic of a receipt) synced/passed to Xero. Is that possible to do, or if not, is there an …
    RakeshS 14 views 1 comment Most recent by Zoe_caff May 22, 2019 4:52PMGeneral Discussion
  • Our product team is looking far and wide at the cloud software that our customers use and want to integrate with Wave. There are actually a couple dozen posts about topics like time tracking, e-commerce, point-of-sale, etc. so thanks for sharing there. The purpose of this post is to ask: what are your top 2 requests and why those two? Here, we'…
    Mani 988 views 83 comments Most recent by jbibla May 21, 2019 7:02PMAPI & Integrations Feature Discussion
  • Hi everyone, I started using Wave about a month ago, great product and UI/UX Initially everything went well and I was able to sync both my Business Checking and Business Credit card accounts from Chase. All transactions were properly synced and updated on a daily basis. I'm now having trouble since ~July 18th, the balances are still sync…
    wavefan 333 views 31 comments Most recent by alexlewiszarkos May 20, 2019 6:37PMBank Connections
  • Last week BMO rolled out new online banking and a new mobile app. I assume they also rolled out a new API. No one is able top provide any insight on or an ETA for reestablishing the connection. I was pointed to the manual procedure of downloading a Quickbooks file from the bank and importing into Wave. That requires watching for overlap as it …
    petes 259 views 28 comments Most recent by petes May 10, 2019 4:59PMBank Connections
  • Hi folks, I apologize for the frustration that may come through in this post. I have been using Wave for many years now and this is the first time I have had a problem this serious. It's now been three weeks and 5 days since I have been able to have wave connect to my account at TD Bank (Attached screenshot) . I spoke with somebody on the su…
    AaronBenedict 14 views 1 comment Most recent by Ryan_W April 22, 2019 10:06PMHelp Center Discussion
  • Hello. I have several bank connections to Wave, most of which work most of the time. (Some have been dead for about a year, despite the message “we are working on the issue”) However, I’m trying to add an additional HSBC UK connection. I complete all of the required fields (username, memorable answer, type of login, password), and after hitt…
    AndrewR 161 views 13 comments Most recent by Adan April 19, 2019 9:10AMBank Connections
  • Hi, I've recently started using wave. I did have my bank connected and statements were uploaded, however there were duplicates of a lot of entries so I deleted all transaction history, removed my bank account, and decided to start fresh. However, since I removed the bank account, it won't reconnect - I get the endless ping-ping loading symbol and…
    rhythmgracedance 72 views 10 comments Most recent by Samd April 12, 2019 3:50PMBank Connections
  • I have multiple sales using woocommerce that I would like to add to wave. As there is no woocommerce integration with wave what is the best way to at sales from my website to wave? Thank you
    Will_Brett 113 views 2 comments Most recent by JellyfishChris April 11, 2019 4:09AMSales & Invoicing
  • Paypal doesn't auto import? Unless I go to Integrations > Pencil Icon > then click save button
    snappyfish 29 views 11 comments Most recent by tylertervooren April 8, 2019 4:24PMBank Connections
  • Hi Everyone, I was wondering if connecting Revolut and Qonto will be possible in the near future? I am currently switching from Société Générale in France (which was integrated) to Qonto and Revolut (N26 is already linked to my Personnal...) Importing transaction manually is boring (yes I am lazy... ) Among the 10k+ financial institution, c…
    Guillaume_BS 40 views 6 comments Most recent by Ryan_W March 19, 2019 8:46PMBank Connections
  • I was able to import Payoneer and ING bank. Then I deleted my Waveapps account to start over (since I didn't see an option to delete archived bank accounts), to clean up and start fresh. Now my ING bank and Payoneer are gone from the options. I have spent many hours trying to figure out how to get them back. Is this a country setting that fi…
    John2312341324 19 views 3 comments Most recent by Ryan_W March 18, 2019 11:11PMHelp Center Discussion
  • Hi Guys, Wondering how we can integrate or merge invoice payments which we submitted as Cash on Hand to reflect E-Transfer payments which we received directly to our bank. The payments are showing as duplicates for our Sales and causing a conflict with our imported bank data. We don't want to delete the invoice or e-transfer payment and not …
    sixlabel 20 views 1 comment Most recent by Samd March 18, 2019 3:01PMSales & Invoicing
  • My bank uses words, rather than - or + symbols (in Dutch) to communicate if a transaction is a positive or negative one. How do I use Excel/Google Sheets to change it to the desired format? All imports are seen as additions.
    John2312341324 24 views 2 comments Most recent by Mikeg March 15, 2019 4:33PMHelp Center Discussion
  • I wasn't seeing all of my transactions in Wave, so I deleted all of the transactions and unlinked my bank accounts to start from scratch. Now I am trying to relink my bank accounts but I keep getting the message "Unable to Connect. Please try again." I have cleared my cache and tried to connect on multiple browsers but am still seeing the same iss…
    sundayfunday 52 views 7 comments Most recent by Katie_Silkina March 14, 2019 6:02PMBank Connections
  • We could not get the CIMB bank connection for almost a month!! This is awfully long downtime. Please help!!!
    Zaidi 131 views 16 comments Most recent by Ryan_W March 6, 2019 8:41PMBank Connections
  • We're currently having a deep look at the way our customers use Wave to help run their business. We know that for many of you, that involves other cloud based software. We're curious to know if you also use Zapier to help connect any of your cloud software to automate some of your workflows and get data into different systems? * If you do, is…
    Mani 401 views 19 comments Most recent by EricBlade March 3, 2019 3:34AMAPI & Integrations Feature Discussion
  • I am trying to connect to I can not find my bank on the list. Please let me know how to connect to my bank. Thank you
    Bebe123 50 views 3 comments Most recent by Ryan_W February 4, 2019 6:49PMBank Connections
  • Hello I’m struggling to make the above work. I’ve successfully connected my ECWID account and created a Zap to trigger when I get a new order. Trigger = New Order; Action = Record Sale I’ve tested it in Zapier and it looks fine but nothing seems to arrive in Wave. I presume each new sale should either appear in Accounting > Transactions or …
    Dynamo 39 views 1 comment Most recent by JamieD January 30, 2019 7:49PMAPI & Integrations
  • I need to submit my business return to CRA and because my first year was very simple (zero revenue, very few expenses), I don't want to use my accountant for this (I have another business that is much more complicated and he and my bookkeeper use Quickbooks to manage bookkeeping and accounting for that). From what I can tell, Wave doesn't have …
    Mikebrcic 35 views 4 comments Most recent by Mikebrcic January 30, 2019 11:48AMAccounting
  • I've been getting this error since last Thursday. I tried the clearing cache, new browsers, browsers are updated. Tried incognito. I cannot get it to connect no matter how many times it says try again in an moment. How do I get around this? I need to send out invoice
    KatieLynnM 15 views 1 comment Most recent by AndyFromWave January 18, 2019 12:08AMTechnical Support
  • Hi there! I'm selling items on Amazon Seller Central. After 2 weeks, Amazon transfers the money to my Bank Account. Meanwhile, my bank account spends money on shipping, etc. for Amazon. This means that for 2 weeks, I don't have an accurate display of the current profit. This is why I wanted to use an accounting software life Wave. So, both…
    PlentifulEarth 45 views 3 comments Most recent by Samd December 26, 2018 9:31PMAccounting
  • Hi! I want to be able to see what my current profit margin is, at all times. However, the payment schedule that Amazon's Seller Central is on creates issues with my profit and loss. Amazon pays every 2 weeks. I spend my cost of goods before my payment comes. This means that my account is only truly accurate twice a month. For 28 days out …
    PlentifulEarth 13 views 1 comment Most recent by Erik December 19, 2018 3:30PMSales & Invoicing
  • I'm currently connecting: * Paypal * Amazon Seller Central * Stripe * Bank Account I'm running into an issue of duplicate charges between my PayPal and Business Bank Account, also between Stripe and my Business Bank Account. PayPal is used to buy goods, and sometimes, PayPal pulls from my Bank Account -- this causes duplicate transa…
    PlentifulEarth 56 views 2 comments Most recent by PlentifulEarth December 17, 2018 11:08PMAccounting
  • We haven't been able to get our bank to download connections for quite some time now. We have tried clearing cache, and other suggestions but still nothing. Any Thoughts?
    Kubient 13 views 1 comment Most recent by JamieD November 16, 2018 4:39PMBank Connections
  • Hello When you allocate transactions that have been automatically imported by the bank feed to a certain expense type and sales tax will the bank import then remember that next time and allocate it correctly automatically? Thanks
    splats 30 views 5 comments Most recent by Charlotte November 1, 2018 10:27PMBank Connections
  • Hello, I've tried to connect my Payoneer account but its required to create a ticket with support. How to connect?
    DmytroBezpiatyi 231 views 13 comments Most recent by Ryan_W October 24, 2018 9:50PMBank Connections
  • Help me) What i have to do now?
    sobakatobak 44 views 20 comments Most recent by RobRuscher October 21, 2018 2:14AMBank Connections
  • Hello - has anyone integrated Shopify into their Wave yet ? Looking for feedback/pro's/con's. I already have Paypal integrated so would potentially remove paypal and add Shopify.
    AussieCraft_Vinyl1 160 views 0 comments Started by AussieCraft_Vinyl1 October 16, 2018 7:18PM API & Integrations Technical Support
  • I am trying to connect to my bank (Kiwibank NZ) but can get no response from the system. After entering username & password Wave seems to be working but brings back no response, not even an error message. It just leaves me hanging. I have tried to connect 2 other NZ banks, & have also tried using 2 other internet connections. Same lack of …
    spreadsheetsarah 170 views 44 comments Most recent by Charlotte October 12, 2018 11:47PMBank Connections