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Discussion List

  • (Image) Is Wave available in my language?Wave is only available in English, but there are some easy ways to make it work for you, wherever you are in the world! Wave is always working to improve our platform and broaden our offerings for ... Read the full story here
    System 2.4K views 21 comments Most recent by Luca November 27, 2019 11:41AMHelp Center Discussion
  • Hello, I live in Switzerland and i must send invoices in different languages, never in English. I can customize most texts but i can't change the most important ones, for example: * "BILL TO" text above the customer, * "Total" text under the items * "Amount Due" text * "Invoice Number" text * "Invoice…
    Fieel 407 views 31 comments Most recent by mregni November 27, 2019 7:43AMSales & Invoicing Feature Ideas
  • (Image) Upload a bank or credit card statement in .csv formatThe easiest way to get transactions into Wave is to connect your bank account for automated updates. Sometimes, however, this may not be possible. You may prefer not to connect your bank or you may... Read the full story here
    System 18K views 103 comments Most recent by dpegconsults November 26, 2019 9:19PMHelp Center Discussion
  • Hi, Getting a bit confused over the new set up regarding Stripe payments. When a payment received by Credit Card Wave automatically puts a listing for the amount in my account as income and states "Transactions that are automatically created in the Wave system can't be edited or deleted." However, then my bank post the actual payment t…
    Wilson765 150 views 9 comments Most recent by Valkyrie November 26, 2019 7:52PMSales & Invoicing Technical Support
  • The client paid me in Trade dollars (we are both in a bartering network called Tradebank) but I still use invoices for those clients. It is messing me up! But when I try to delete it I get an error that says: Oops! There was an issue with deleting this invoice. Please try again.
    Lbrashear 10 views 2 comments Most recent by Lbrashear November 26, 2019 7:24PMSales & Invoicing Technical Support
  • (Image) Overview of receiptsEven the most organized among us can have problems keeping all our receipts in the right place. When you're busy trying to run your small business along with rushing around shopping for business an... Read the full story here
    System 19.6K views 46 comments Most recent by AlexL November 26, 2019 6:39PMHelp Center Discussion
  • Maybe we could tag businesses as Productive which prevents deletion but can be archived. Also, prevents resetting of data. Businesses not tagged as Productive can be deleted and able for data reset.
    ericdbird 33 views 9 comments Most recent by seakay November 26, 2019 6:36PM
  • Whenever I try to turn on payments the "loading button" just keeps loading and loading.
    pedroch 11 views 1 comment Most recent by AlexL November 26, 2019 5:00PMSales & Invoicing Technical Support
  • Hi, A client of mine has paid for one invoice with two separate payments. I have found lots of support for handling one payment for multiple invoices, but not the other way around. Can anyone tell me how to deal with this in Transactions please? Many thanks!
    Louisa 8 views 2 comments Most recent by Louisa November 26, 2019 11:09AMAccounting Technical Support
  • Can nonprofits use wave for business? I see no option to select nonprofit. I like Wave and the current platform, but is this a good fit for my small nonprofit. We are starting to get donations and grants in. We are going to hire people, we want to make sure we can use it just as a for profit does.
    PCDS 625 views 7 comments Most recent by Johnp November 26, 2019 7:22AMAccounting Technical Support
  • (Image) All about automatically categorizing transactionsOops! Looks like this content is meant for a different version of our accounting application. Head back to the Help Centre home page to search another topic or check out the related articles on the... Read the full story here
    System 7.3K views 68 comments Most recent by Rezinate November 26, 2019 2:59AMHelp Center Discussion
  • We're currently having a deep look at the way our customers use Wave to help run their business. We know that for many of you, that involves other cloud based software. We're curious to know if you also use Zapier to help connect any of your cloud software to automate some of your workflows and get data into different systems? * If you do, is Wav…
    Mani 609 views 27 comments Most recent by PaulC November 25, 2019 10:20PMAPI & Integrations Feature Ideas
  • I just started out today using Wave and I love it thus far. My business is a property I purchased and rent out, pretty basic. I am struggling with how to add my mortgage on the house into Wave properly. I have online access to my mortgage and I connected my online account with Wave, but I don't know how to properly categorize it, (It defaulted to…
    AdeleHomes 12 views 1 comment Most recent by Mikeg November 25, 2019 9:43PMUsing Wave
  • For christmas i would like to make gift vouchers an options as one of my services but i cant work out how to credit an amount to a customers account and then have it subtract from the customers credit at a later date when they chose to use the voucher. If this is not something that available is there any other work arounds where i could document a…
    Cammosautodetailing 12 views 1 comment Most recent by BarsinA November 25, 2019 9:39PMSales & Invoicing Technical Support
  • I am getting the following error when trying to query invoices via API. Please help "This request requires the latest version of Wave's invoicing module, which is currently not available for the selected Business. Requires isClassicInvoicing to be false." How do I upgrade my invoicing module?
    kikxlabs 38 views 5 comments Most recent by BarsinA November 25, 2019 8:50PMAPI & Integrations Technical Support
  • Hi All, Not sure if there is a thread for this but I couldn't find one. I have a customer where the SHIP To location changes every time, unfortunately, when you change the delivery address for one invoice it changes it for all past invoices as well. Is there a plan to allow multiple delivery locations? Outside of saving each invoice then editing …
    JDAHire 10 views 2 comments Most recent by mikew November 25, 2019 5:49PMSales & Invoicing Feature Ideas
  • Would anyone know why my debit transactions would show in the credit column and vise versa after uploading my bank statements? I went to reconcile, one month reconciled, but the transactions were in the wrong column. Is there any way to address this? I even tried to edit the transactions, but in the edit box they are showing up correctly as a Depo…
    Pamela 2 views 6 comments Most recent by AlexL November 25, 2019 5:12PMAccounting Technical Support
  • I would like to cancel an invoice and create a refund, but not sure how to do that. This is how I created the invoice: * Estimate Created * Estimated Converted to Invoice * Customer paid by Wire Transfer * Recorded a payment Now need to refund $19,700 out of $19,900; (payment was not processed by Wave) Please explain steps, how should I properly…
    MikeLE 725 views 17 comments Most recent by AlexL November 25, 2019 4:29PMSales & Invoicing Technical Support
  • As mentioned by some members, I hope Wave can implement a Credit Note feature. This is a very basic and important function for accounting and auditing purposes. Work around it just doesn't cut it. You need to change the title of the document to Credit Note and etc. Please, Wave?
    jason1234 5.2K views 120 comments Most recent by AlexL November 25, 2019 4:22PMSales & Invoicing Feature Ideas
  • Hi, is there a way to combine or add on to an invoice, without changing the original due date. Example. I have bill someone for storage monthly, their previous month is still unpaid, and it is time to bill again. I want to bill them for the current month, with that amount being due in 7days, but would like the existing amount to show as overdue.…
    KelAsp 27 views 4 comments Most recent by AlexL November 25, 2019 4:10PMSales & Invoicing Technical Support
  • (Image) Dealing with bad debt: How to write off an invoiceWhat do you do when you realize an invoice you've issued just isn't going to get paid? Perhaps your customer has gone bankrupt, or there's some other reason you can't collect. That sucks, and we fe... Read the full story here
    System 5.6K views 27 comments Most recent by AlexL November 25, 2019 3:50PMHelp Center Discussion
  • First time user. It must be a wrong choice somewhere. My Cash in Hand is wrong it is in the millions. How can I change settings or delete uploaded statement?
    Fintax 10 views 1 comment Most recent by Mikeg November 25, 2019 12:52PM
  • Hi: is there a way to create a checkout that can create a recurring payment at the same time ? Or will I have to create checkout and then create recurring payment for this customer ? I am in the subscription box business and I am looking into building my website with wix. Thanks in advance
    Chanel 299 views 17 comments Most recent by douglaswebdesigns November 24, 2019 11:13PMSales & Invoicing Feature Ideas
  • If I paid $680 a week, and after the deductions it's $520, why does the $680 get withdrawn from my acc? That $160 does that get returned to me? If so when? New to this
    fobtoronto 15 views 1 comment Most recent by Mikeg November 24, 2019 8:18PMPayroll & Employees Release Discussion
  • How to enter prepayments (advance payments) from customers?
    alirecyclers 9 views 1 comment Most recent by Mikeg November 24, 2019 5:05PMWave Features
  • I'm hoping someone can help me in determining how to account for tax withholding. Are Federal, state, and payroll taxes in the US accounted for as a liability? If yes, how do I show that the liability has been paid? Thank you for any help!
    pentape 22 views 10 comments Most recent by Mikeg November 23, 2019 10:47PMPayroll & Employees Technical Support
  • (Image) How to account for a loanYou’ve received a loan, so you need to account for it in Wave! This article will walk you through the process of bookkeeping, both receiving your loan, and paying it off. Accounting for receiving y... Read the full story here
    System 6.6K views 45 comments Most recent by ieremias November 23, 2019 6:24AMHelp Center Discussion
  • (Image) Payments setup for mobileYou can turn on payments in the Invoice app, so you can get paid even faster, on the go! We’ll walk through the process to get you started. Please note that if you don't already have a Wave account... Read the full story here
    System 2.9K views 24 comments Most recent by ConnorM November 22, 2019 8:26PMHelp Center Discussion
  • I was just informed that my client (a tax exempt school) was charged $30 tax. I never add tax because I am a service provider. My invoice said $200, Wave sent me notice that they paid me $200, the school says they were charged $200+$30 tax to their cc. Is someone at WAVE stealing?
    Kiwhite 13 views 1 comment Most recent by ConnorM November 22, 2019 8:16PMSales & Invoicing Technical Support