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  • Need help with accounting for 'drawings' or taking a draw by the owner. When I try to do this and try to take from my main checking account Wave says that all of this type of transaction must pass through a equity account. Say What?
    paul_logan66 1.9K views 11 comments Most recent by itspronouncedoshay September 3, 2021 9:54PMAccounting Technical Support
  • I'm moving over from Quickbook and need to run reports based on an individual Customer. I used to be able to do this in Quickbook by running a P&L report and filtering by Customer Name., I can't seem to figure out how to show income and expenses for indivudual customers... Is there a way to do this??? Thanks
    bxeinc 744 views 16 comments Most recent by menjivarlopez September 3, 2021 8:11PMAccounting Technical Support
  • Hello! I just have a few specific requirements for my invoices. It's mainly for vehicle sales that I need the invoices for and it needs certain extra fields but not as line items. I must be able to add certain fields on the invoice and want to find out whether it would be possible to do so? The fields are as follows: Vehicle Details Make Model …
    Jenix 526 views 2 comments Most recent by LovesWine September 3, 2021 5:23PMSales & Invoicing Feature Ideas
  • How can we add customized fields like HSN Code, CIN Number and some extra custom fields in Invoice to make it GST compatible Invoice? Zoho seems to support it all but I really want if Wave has an option of custom fields and GST support for Indian users and customers with overseas clients too. Like we can replace P.O./S.O. number with GSTIN or GST …
    sagargulati 8 views 3 comments Most recent by LovesWine September 3, 2021 5:12PMSales & Invoicing Technical Support
  • How do I setup a transaction in my ledger to show a refund for a purchase that has been placed onto a gift card. This is not something that would show on my bank statement since the refund went directly to a gift card. I created a journal entry (see journal entry). Would this be an accurate way to show the transaction?
    kweis 4 views 0 comments Started by kweis September 3, 2021 4:48PM Using Wave
  • We are selling some of our products through an online website that acts like a wholesaler, providing us and others a website to sell our goods and they also deliver to the customers. For that service they take a 20% cut of the sales price. We have been raising our prices to cover that extra cost but need to know how to account for that in our b…
    Farmer_Frank 9 views 0 comments Started by Farmer_Frank September 2, 2021 7:58PM Sales & Invoicing Technical Support
  • Is anyone else seeing this when trying to upload bank or credit card statements? It has been over an hour with no change, even after refresh
    Highline 7 views 0 comments Started by Highline September 2, 2021 4:05PM Help Center Discussion
  • Hello, my name is Christopher Massey. I have 10+ years accounting, bookkeeping, and finance experience. I am available in Central New York (Syracuse Area) in person, but would be capable of providing remote bookkeeping services as well. I'll help you set up your Wave Business Portfolio and provide ongoing support in the form of bookkeeping service…
    cdmassey987 11 views 0 comments Started by cdmassey987 September 2, 2021 2:42PM Pro Network Listings
  • As of today, I am operating as a single member LLC and no longer as a sole proprietor. I wanted to add my pre-existing inventory (I do cell phone screen repairs) of various cell phone version screens and what was paid for them to the system. I seem to have to choose from Withdrawal or Deposit from the Asset drop down. These screens will later be s…
    jbarker36 7 views 0 comments Started by jbarker36 September 2, 2021 12:13AM
  • I have a Synchrony company credit card. I was trying to add it to my connected Bank and Credit Cards and the login keeps failing. I am wondering if the Synchrony account has to be a Bank Account (like checking savings) or is the Credit Card logins supposed to work too? I tried different browsers as well. Maybe this is not the spot it is supposed t…
    jbarker36 12 views 0 comments Started by jbarker36 September 2, 2021 12:04AM API & Integrations Technical Support
  • Up until a few months ago, whenever I manually completed a transaction and clicked "include Sales Tax" (which is HST in Ontario), it would then show a little icon named "HST" on the main Transactions page. This allowed me to quickly check that I remembered to include HST on all the transactions that require HST to be added. Now…
    Eric_Rox75 4 views 0 comments Started by Eric_Rox75 September 1, 2021 7:28PM Wave Features
  • I messed up putting in the tax % and I cannot put a new one in with the same name or figure out how to edit the one I messed up. Also how do I change the invoice number so I won’t be starting at invoice#1
    Elisabeth 42 views 2 comments Most recent by TomWilczynski September 1, 2021 5:27PMSales & Invoicing Technical Support
  • Hello, I'm looking to use Wave for tracking my local Boy Scout troop finances. Does anyone have a guide for this type of tracking? Below is one of the main use-cases I need to be able to support. In general I need to support this type of functionality 1) Track Income and Expenses for Trips 1.1 Track payments (income) from Members for the Trip…
    mlogan 24 views 2 comments Most recent by sdrapeau September 1, 2021 4:33PMUsing Wave
  • As the title asks.
    RockPaper 4 views 0 comments Started by RockPaper September 1, 2021 4:04AM Using Wave
  • When purchasing from out of state vendors that do not charge you sales tax, states generally require you to pay "consumers use tax", which is basically a sales tax that you accrue and pay to the state government, in my case quarterly, at a rate of 6.225% for my locality, however I cannot see in Wave how to add this as an automatic tax li…
    slik056 7 views 0 comments Started by slik056 September 1, 2021 2:52AM Accounting Feature Ideas
  • I needed to process our first refund of a credit card payment made in wave payments in all our time using the service (since 2019). To my surprise when I go to click the button I'm given a message that I cannot process it. Off to chat bot and support I go. I find out it must be done manually, and a support ticket is created with assurances it woul…
    TimACA 2 views 0 comments Started by TimACA August 31, 2021 11:03PM Sales & Invoicing Technical Support
  • My Business account had surplus funds I did not need to use, so I opened an investment account under it and invested some of the surplus in a balanced mutual fund. I know the tax implications but any post-tax return is better than the money sitting idle. 1) In wave app, where should I create this new investment account? I will have to move money …
    sanjeevj 4 views 1 comment Most recent by sanjeevj August 31, 2021 2:50PMAccounting Technical Support
  • If I have made a transaction for credit card for fuel purchase. Then I made a payment using by checking account for that specific fuel purchase. Should I create just a transfer for that then delete the transaction. Or should I keep that fuel transaction and create a transfer for credit card payment.
    jc_123 6 views 0 comments Started by jc_123 August 31, 2021 1:36PM Accounting Technical Support
  • When I create a balance sheet report, it shows I have a -1,729 in undeposited funds. When I click on the undeposited funds to bring up the "Account Transactions" list for Undeposited funds, it shows I have a 0 balance. Why does the balance sheet not reflect the balance in the account? It should be 0 for undeposited funds on the balance s…
    Lo_51 591 views 28 comments Most recent by CHY August 31, 2021 10:14AMAccounting Technical Support
  • Hello, I am ready to set up payroll for a small business. If I collect a W-4 from an employee, is there a way to upload that to Wave so the information is entered automatically for the employee ? Also, Does Wave help file the W-4, if needed, with the new hire reporting agency of the state where the business is located, or will I need to report the…
    suzi27 5 views 0 comments Started by suzi27 August 30, 2021 11:06PM Help Center Discussion
  • I can't turn on the payment in my account. When I click the button it loads for ever. I tried different browsers but it didn't work. Can anyone give me a solution?
    tariqbiz 89 views 4 comments Most recent by gwoods August 30, 2021 6:54PMSales & Invoicing Technical Support
  • Hi there, I'm a freelance writer testing out wave for its invoicing options. Love it so far, but today a client paid $120 via the system and I can't find a way to retrieve the money. I live in France and don't have a US bank account. I thought I was going to be able to use Paypal so I wasn't worried about how to retrieve it... What can I do? I'm…
    ameliepollak 10 views 0 comments Started by ameliepollak August 30, 2021 4:17PM Help Center Discussion
  • when i invoice customers and mention etransfers are preferred, some clients mistakenly simply send the etransfer to "[email protected]" as that is "who" the invoice is from in their email inbox. Is there a way to ensure wave invoices appear to be sent by MY email address?
    Rickcouture 235 views 3 comments Most recent by Rickcouture August 30, 2021 7:02AMSales & Invoicing Technical Support
  • This probably a basic accounting principle and is probably explained everywhere on the internet but because of what I assume is a lack of proper vocabulary to describe the question, I couldn't find the answer... We are nonprofit and we use Eventbrite to sell tickets. Do I have record every ticket sale individually in our books or I can simply rec…
    Willi 6 views 0 comments Started by Willi August 30, 2021 4:19AM Accounting Technical Support
  • Hi, We have recently incorporated and have invested some money in the company on various things. I have added two shareholder loan accounts for each of the partners and put the expenses in their names respectively. Now how can I pay back the shareholders and record the transactions ? I have put the partner's initial spend as expenses ? Is that i…
    mayank646 3 views 0 comments Started by mayank646 August 30, 2021 3:49AM Accounting Technical Support
  • I get paid once a month for multiple transactions by cheque , is there a way to select multiple invoices to record payments instead of doing it one by one ?
    Accelectroh 3 views 0 comments Started by Accelectroh August 30, 2021 2:22AM Accounting Feature Ideas
  • Upload bank and credit card statementsIf you don't want to connect your bank or credit card to Wave, or if your bank isn't among the 10,000 financial institutions that Wave supports, uploading your statements is a great way to avoid th... Read the full story here
    System 22.8K views 142 comments Most recent by Franny_MB August 30, 2021 1:26AMHelp Center Discussion
  • I found an instance where the sales tax report is giving false information. In July, 2021, I had four different invoices where I received partial payments that were each the final payment for those invoices. Since I use cash accounting methods, and my state requires me to submit any sales tax I have collected on a monthly basis, I paid the sales t…
    DoeValley 6 views 0 comments Started by DoeValley August 29, 2021 11:03PM Accounting Technical Support
  • Accrual vs. Cash-Basis ReportingWave offers both Accrual- and Cash-Basis reporting. All reporting in Wave defaults to Accrual-basis accounting but you can toggle to Cash-basis anytime you need from within your reports! What are a... Read the full story here
    System 2.8K views 17 comments Most recent by KAB August 29, 2021 6:46PMHelp Center Discussion
  • As it is, the invoices are listed by these fixed fields: "Status, Due, Date, Number Customer, Unpaid by customer, Amount due, Actions" and there is no convenient way of choosing the correct invoice or getting a good birds-eye picture if you have a customer with multiple invoices. My Invoices page looks like this: .. I would…
    AffordableFix 4 views 0 comments Started by AffordableFix August 29, 2021 12:09AM Sales & Invoicing Feature Ideas