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Discussion List

  • I do not know if this feature exist but it is something that I am sure manu business would enjoy. A lot of times (my business obliged), I produce an invoice that's particularly large, and a customer asks if I can spread the balance due on that invoice across multiple billing periods. To accommodate this customer, I would like to split the invoice…
    JonathanHH 7 views 0 comments Started by JonathanHH September 17, 2021 1:04PM Sales & Invoicing Feature Ideas
  • Hi -- I am learning Wave through a Udemy class, which is so-so, and don't have much experience in bookkeeping. Here is what issues I'm running into and I'm hoping you have answers; 1) My Income is being duplicated into 2 separate income accounts I created (Sales and Consulting Income). So income statement shows double my actual income. But I…
    gjergji 4 views 0 comments Started by gjergji September 17, 2021 1:24AM Help Center Discussion
  • Does anyone know how to allocate 1 check received from a client to 2 outstanding invoices? My client didn't pay the first invoice until the 2nd one was received and then wrote a check for both invoice amounts due. Thanks!
    VGFC_2016 12 views 2 comments Most recent by VGFC_2016 September 16, 2021 7:06PMSales & Invoicing Technical Support
  • Hello everyone i just want to ask if the recurring ACH payment is available in wave?Thank you in advance ...
    MotorAces 169 views 4 comments Most recent by sean_d September 16, 2021 5:54PMSales & Invoicing Technical Support
  • How do automatic payments work?Automatic payments enable you to set up your recurring invoices to bill your customers automatically. A few simple clicks will ensure your repeat customers are notified and billed and you receive p... Read the full story here
    System 8K views 55 comments Most recent by sean_d September 16, 2021 5:53PMHelp Center Discussion
  • I have a client that is paying a recurring invoice by credit card. He would like to do it by ACH. I know I can switch to manual payment then he could use the bank routing and account numbers to do ACH, but will he be able to set this up so it will be paid automatically like the credit card does now?
    petes 304 views 6 comments Most recent by sean_d September 16, 2021 5:50PMSales & Invoicing Feature Ideas
  • Hi all, The owners of the business recently had a family friend gift them $150, to put into the business account. What would be the best way to categorize this transaction in Wave? The person giving the gift is not a client.
    MH_98 7 views 0 comments Started by MH_98 September 16, 2021 4:26PM Using Wave
  • Is anyone having issues saving invoices? I have been trying to enter invoices for days and can't get it to save. Tried in chrome, and edge on two computers.
    stevedave 12 views 0 comments Started by stevedave September 16, 2021 3:15PM Help Center Discussion
  • Hello, I deal in cash a lot with my business (yoga instructor). My students like to have receipts showing that they paid their money when they pay in cash. So I input the transaction into Square POS. Then I deposit the cash into my checking account. Well I have both square and my bank syncing with Wave so now those transactions are showing up twi…
    chasitypbw 8 views 0 comments Started by chasitypbw September 15, 2021 5:45PM Using Wave
  • A year since Wave was taken over and connections to my bank are still broken every single time I log on. Put in the credentials, get a code, wait for something to happen. Then repeat the next day. It's worked briefly four times in the last six months, and even then it didn't bring in all my transactions. I no longer bother connecting to my bank. T…
    JimH 306 views 8 comments Most recent by yush September 15, 2021 3:43PMAccounting Technical Support
  • I have been with Wave for years. Only 1 client has ever requested a chargeback. They rescinding that chargeback. Their credit card holder released the chargeback over a month ago. I have sent Wave the documentation from the credit card company that they reversed it and the case has been closed. Wave keeps on asking ME to contact the clients cred…
    Nxelizabeth 6 views 0 comments Started by Nxelizabeth September 15, 2021 6:21AM Accounting Technical Support
  • Is there a way to generate a report or list of accounts with no transactions entered for a particular time period? Thanks
    David_1_law 4 views 0 comments Started by David_1_law September 15, 2021 4:13AM Accounting Technical Support
  • Hopefully, I am posting it in the right place. Discontinuation of receipts application is a very strange decision. Receipts was indeed perhaps the most useful feature of Waveapps. As it is now, there is no way to reliably scan invoices, while on the go. Consolidating receipts with expenses was not difficult, and in fact could have been automat…
    EKAccount 61 views 5 comments Most recent by marcphillips September 14, 2021 10:03PMWave Features
  • Hello, At the end of the year we transfer all profit to each owner's capital account. On the balance sheet it appears correct. We use Partner's Distribution to move the profit from retain earnings to the capital accounts as you can see below. This makes the retained earnings zero at the end of the year. But the issue I'm having is that on the…
    hhs21 7 views 0 comments Started by hhs21 September 14, 2021 4:15PM Using Wave
  • I know that you work hard around the clock to live a healthy life and meet the daily expenses. And to keep the smooth flow of life, it is important to get paid on time every month. Sadly, everyone does not get paid on time. Delay in salaries and payments are a disappointing fact that everyone faces in life, but now the solution has been found to t…
    edwardcurtina04 8 views 0 comments Started by edwardcurtina04 September 14, 2021 10:35AM Mobile Technical Support
  • Hello, I'm a new user to Wave and I wonder how to deal with an over-payment to a bill. If I have a bill for 500 and I've paid 700, the bill's balance shows (-200) because of the excess payment. This is good. However, if I enter a new $300 bill from the same vendor and apply a payment to it, I don't have a clue (unless I remember) that I have cre…
    hgomezc 1.1K views 24 comments Most recent by cloudnus September 13, 2021 5:52PMAccounting Technical Support
  • When I record 20 vacation hours taken for a salaried employee it now shows Available Vacation -20 hours. How do I add the vacation hours they’re entitled to so the available hours don’t show as a negative?
    Kara 4 views 0 comments Started by Kara September 13, 2021 2:07AM Payroll & Employees Technical Support
  • I recently enabled 2FA on my banking login. Immediately after doing this I began getting notifications from my bank that someone is trying to login. They come at all hours and I am assuming it's the Wave App trying to log in and update my accounts. Any idea if there is a work around for this? I assume this means that my Wave accounts will not b…
    BuilderJeff 5 views 0 comments Started by BuilderJeff September 12, 2021 6:31PM Help Center Discussion
  • I have cannabis industry clients and I am unable to find a concrete answer on whether or not a cannabis business will violate the TOS here at Wave. A lot of accounting and bookkeeping companies discuss how they use QB, but QB clearly states in their TOS a cannabis business is subject to violation of their TOS and that means they can shut you/that …
    cmahan 5 views 0 comments Started by cmahan September 12, 2021 1:30PM Help Center Discussion
  • Hi Wave team, Receipts on iOS & iPadOS are great, but severely handicapped. A full functioning Transactions App - Direct upload to existing transaction, or create transactions on the fly. This would encompass all functionality of Receipts but takes the workflow to a whole new level Currently, the receipt process is extremely complicated &a…
    LittleBiz 97 views 10 comments Most recent by MediaMad September 11, 2021 6:19PMMobile Feature Ideas
  • over the last couple of month my bank connections (2 different banks) stop working every couple of weeks. I have tried to disable / enable automatic import - not helping Deleting the accounts and recreated the connections does import the accounts for some time and then they stop working again. Any advice on how I can get this to work reliably a…
    Sabine 18 views 1 comment Most recent by Sabine September 11, 2021 3:01PMHelp Center Discussion
  • The page on this topic tells you where to create this account but not how to use it, I assume from the thread I read that when the transaction shows up from your bank, you assign it that category? Although I would think there should be a way to assign before then (journal transaction?) I thought this sounded better than the previous way of creat…
    Bwanap 38 views 2 comments Most recent by Ansi September 10, 2021 3:51PMAccounting Technical Support
  • How do I add my business location to quotes and invoices? I see that the only options this software gives me for a business location is USA or Canada to select where my business operates from... I am based in South Africa. Why can't I add in my South African business details on my invoice? My client needs an invoice with my business operating add…
    JordanS1234 27 views 2 comments Most recent by goldinfinite September 10, 2021 3:24AMAccounting Technical Support
  • My business is an LLC. In California we are required to pay a yearly LLC “Fee” for the permission to operate an LLC in CA. Last year that fee was accidentally paid twice and I just received the refund check from the state. Wave only offers "Sales Tax Refund" which is incorrect. So how to categorize this? Do I need to create a new accou…
    apex888 6 views 2 comments Most recent by apex888 September 9, 2021 11:52PMAccounting Technical Support
  • I'm having an issue with setting up payments. I keep getting a message saying that "Your Wave Payments Account can't be setup at this time". It is very frustrating that this is the only means of "real" support for such a great software.
    sdriggers 3 views 0 comments Started by sdriggers September 9, 2021 11:41PM Help Center Discussion
    I have connected to my bank account and see my bank info when I log in. When I click on the Accept Payments option (lower left button of the screen) I get the message that payments cannot be turned on. What am I missing?
    BTT 16 views 1 comment Most recent by sdriggers September 9, 2021 11:37PMHelp Center Discussion
  • Hello, I do monthly recurring billings and sometimes receive payment prior to the date the recurring invoice is scheduled to send. Is there a way I can post the payment before the invoice generates so that the invoice amount due shows as zero when issued. Thanks so much for any assistance.
    KimW_82 13 views 0 comments Started by KimW_82 September 9, 2021 8:00PM Sales & Invoicing Technical Support
  • When I click the "Turn on payments" button, I get the following error message: Your Wave Payments account cannot be turned on at this time. Please contact support to get additional help. Any pointers?
    Bonteq 199 views 16 comments Most recent by BTT September 9, 2021 7:37PMSales & Invoicing Technical Support
  • If a customer pays and invoice by credit/debit (not wave payment) or check and I manually record a payment, the payment will show up in transactions as payment from the customer. How do I reconcile the cc payments and check deposits to the individual payment. The cc payments are made randomly to my bank in one lump sum, and I make deposits at the…
    Hassiekay 46 views 6 comments Most recent by Vizou September 9, 2021 3:27PMSales & Invoicing Technical Support