Recent Discussions

Discussion List

  • Hi Wavers! Our team has been hard at work completely reimagining Account Reconciliation. It’s now easier than ever to get your accounts reconciled, and feel confident about the accuracy of your reports at tax time. Watch the video! To get started, head to Accounting>Reconciliation from the left-hand navigation in your Wave Account. You’ll s…
    JustinA Announcement 3.5K views 54 comments Most recent by dkistner November 5, 2019 7:02PMAccounting Release Updates
  • We're working to help simplify your experience with Payroll by Wave, and have made recent updates to your account to help give you more flexibility and customizations around how you pay your workers. Have a question or request for a feature that will help you work more efficiently? Add your feedback here! See the full picture with improved tax p…
    Laura_Kavanagh Announcement 18 views 0 comments Started by Laura_Kavanagh July 16, 2019 7:33PM Payroll & Employees Release Discussion
  • We're excited to announce some new offerings to our current Payroll by Wave employers! Have a question or request for an upcoming release? Add your feedback here! Introducing Workers Compensation Workers’ compensation insurance is critical for keeping your employees and business safe. This is why Wave has partnered with AP Intego to help you ge…
    Laura_Kavanagh Announcement 22 views 0 comments Started by Laura_Kavanagh July 16, 2019 7:25PM Payroll & Employees Release Discussion
  • June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post updates here…
    Charlotte Announcement 695 views 55 comments Most recent by JamieD July 4, 2019 10:44PMTechnical Support
  • If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees, t…
    Laura_Kavanagh Announcement 54 views 0 comments Started by Laura_Kavanagh February 7, 2019 2:45AM Payroll & Employees Release Discussion
  • Hi everyone, nice to meet you! I'd like to extend a warm welcome to 378 new Wavers today. Let’s break the ice! We're closing in on the end of the year. What's a goal you've set for yourself or your business in 2019? Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relevant links be…
    Charlotte Announcement 105 views 13 comments Most recent by thebarra January 15, 2019 2:53PMIntroductions
  • Hi everyone! I thought I'd change it up and post on a Friday this time around. If you have a moment to join us, we'd love to meet you! A warm welcome to 581 new Wavers for these last three weeks of November. Let’s break the ice! Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relev…
    Charlotte Announcement 109 views 11 comments Most recent by RodrickM December 3, 2018 6:41AMIntroductions
  • Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how we…
    Charlotte Announcement Closed 3.5K views 0 comments Started by Charlotte February 26, 2018 3:30PM Wave Features
  • (Image) Why is my bank unable to import transactions?Wave partners with a third-party bank data provider to import your transactions. Sometimes, our data provider experiences difficulties during this process, resulting in an error message within Wave... Read the full story here
    System 868 views 10 comments Most recent by 1ATCISaccount January 22, 2020 6:20PMHelp Center Discussion
  • Hey Wavers, Wave Receipts is not currently available for Android in the Google Play Store. We’re working on making the app available to you again, and we’ll update you on this post when that’s possible. In the meantime, you can upload receipts directly in your Wave account or email receipts to Wave. Learn more about receipt uploads here, and e…
    JustinA 102 views 27 comments Most recent by GlennF January 22, 2020 6:14PMMobile Technical Support
  • Wave needs a way to bulk edit the vendors for multiple transactions. Currently, you need to open every transaction and change every vendor individually. There really is no excuse for not having this. Also, Wave should learn and autofill the vendor for future transactions like it does with the categories.
    MAGAman 3 views 0 comments Started by MAGAman January 22, 2020 5:41PM Accounting Feature Ideas
  • (Image) Guide to receipts by Wave (iOS/Android)Tracking your receipts allows you to see where your money is going and will ease headaches at tax time.   Please note that if you don't already have a Wave account, you will need to create you will... Read the full story here
    System 2.2K views 14 comments Most recent by L12213 January 22, 2020 5:06PMHelp Center Discussion
  • Hi all; Was wondering if anyone could help me with a new issue thats cropped up. I have been adding our company bank details in our invoice memo for ages, however, recently this is being converted to LT 4*** **** **** *004 81 I've tried no spaces, spaces etc, it seems like a RegEx rule. This is obviously a massive inconvenience as it is essentia…
    Bruce_Hunt 1 view 0 comments Started by Bruce_Hunt January 22, 2020 4:39PM Sales & Invoicing Technical Support
  • Can you create invoice payment reminders as standard for ask invoices created or do you have to do it manually each time?
    OliveOlive_Rob 14 views 3 comments Most recent by 22asepsysca January 22, 2020 4:15PMSales & Invoicing Technical Support
  • (Image) How do I issue a refund?Sometimes, for any number of reasons, you may have to issue a refund. We do our best to make this process quick, easy, and intuitive. Click Sales > Payments in the left-hand navigation menu. ... Read the full story here
    System 5.8K views 45 comments Most recent by Jenni January 22, 2020 3:04PMHelp Center Discussion
  • (Image) What types of bank accounts can I connect?Bank connections are a powerful tool for automatically importing your transactions to Wave. Wave supports the connection of a wide variety of bank accounts. Read on for the full list. To use this f... Read the full story here
    System 1.3K views 46 comments Most recent by GregC January 22, 2020 1:50PMHelp Center Discussion
  • After the waveapp software update there is not anymore possible to have transaction placed to category unrecognized and marked as reviewed as it was previously case. This as it seems has caused all my accounts to not match with account balance status, as i have those transactions since 2016 or 2017 etc When i try to edit multiple of these transa…
    bogden 1 view 0 comments Started by bogden January 22, 2020 12:18PM Help Center Discussion
  • I've tried on 2 different devices on my home network that the menu refuses to load. It just shows the grey placeholder. On one of my other devices the menu shows perfect, also on my home network. I've tried clearing my cookies and site data. I've also looked at the developer options and I keep getting a 403 forbidden error on a resource. In conso…
    VlerrieBR 16 views 6 comments Most recent by Tarryn January 22, 2020 11:48AMHelp Center Discussion
  • In QBO when checks were received for invoices, these check amounts would go into an account called undeposited funds then one deposit entry was made to the bank account instead of several small ones. How do I do this in Wave.
    myoldfence 2 views 0 comments Started by myoldfence January 22, 2020 10:28AM Using Wave
  • (Image) Improvements to transaction splittingOccasionally, you may receive a payment that covers more than one invoice. When this happens, the easiest way to manage things is to split the transaction into the respective invoice amounts, and t... Read the full story here
    System 1.9K views 73 comments Most recent by MaxV January 22, 2020 3:33AMHelp Center Discussion
  • (Image) How to delete a billHave you added a bill to Wave that you no longer need to pay? Here's how to delete it. To delete an existing bill:  Click Purchases on the left side of your screen and select Bills. Find the bill... Read the full story here
    System 459 views 11 comments Most recent by ASB74 January 22, 2020 1:40AMHelp Center Discussion
  • (Image) Cashflow Forecasting: Plan for your business's futureHaving enough in the bank to keep your business running is one of the biggest concerns for small business owners. With good reason: lack of funds is the number one reason businesses fail. Check out... Read the full story here
    System 795 views 7 comments Most recent by cozaks January 22, 2020 1:07AMHelp Center Discussion
  • (Image) How to add a customerIn Wave, a Customer is anyone you might issue an invoice to, provide a service to, or sell a product to. Essentially, customers are where your income comes from. A Customer may be a business or an ... Read the full story here
    System 799 views 10 comments Most recent by Jimbop January 22, 2020 12:24AMHelp Center Discussion
  • (Image) Prepare your bookkeepingThe biggest part of preparing for year-end is bringing your bookkeeping 100% up to date. This means catching up on all income and expense transactions, avoiding common errors, and performing thorou... Read the full story here
    System 8 views 1 comment Most recent by Joseph_DTC01 January 22, 2020 12:19AMHelp Center Discussion
  • (Image) What is a settlement transaction?When you approve a payroll, Wave creates a journal transaction on your Transactions page that records all of the expenses and liabilities related to that payroll. Once you’ve paid your employees, W... Read the full story here
    System 7 views 1 comment Most recent by Joseph_DTC01 January 22, 2020 12:17AMHelp Center Discussion
  • (Image) An easier way to manage personal transactionsWe’ve simplified how you handle personal transactions in Wave. Instead of moving transactions out of your business account and into personal, you can now categorize personal transactions right from... Read the full story here
    System 22.9K views 126 comments Most recent by Jennywi123 January 21, 2020 11:52PMHelp Center Discussion
  • I didn't run payroll in Oct, Nov, or Dec last year. I want to run a Jan payroll, but I only want it to cover Jan 2020. When I try to run it, it defaults to the Oct 2019 pay period. How do I change that?
    savvyed 4 views 0 comments Started by savvyed January 21, 2020 11:38PM Payroll & Employees Technical Support
  • (Image) Connect your bank account to WaveLove typing long lists of transactions? No? Here's how to connect your bank accounts to Wave, so that your transactions can update automatically! To connect a bank account to Wave: Click Banking i... Read the full story here
    System 20.6K views 159 comments Most recent by Sugartree_Farms1 January 21, 2020 11:16PMHelp Center Discussion
  • (Image) Possible integration issue with Capital OneWave has received reports that recent technology upgrades undertaken by Capital One may interrupt Wave's bank account integration for Capital One customers. The upgrades appear to disrupt all third... Read the full story here
    System 3.8K views 96 comments Most recent by Brock January 21, 2020 10:48PMHelp Center Discussion
  • (Image) How to change the owner email address of your Wave accountThe following steps will help you change the owner or the email address of your current Wave account by adding a new email address to replace the one currently in use.  Click on your business name... Read the full story here
    System 7K views 37 comments Most recent by RossPagan January 21, 2020 10:33PMHelp Center Discussion
  • is there a way that i can customize my invoice so it lines up my address for return and the person i am billing as sender on an envelope
    jamie_92 3 views 0 comments Started by jamie_92 January 21, 2020 10:18PM Sales & Invoicing Technical Support
  • Hi there, I am using Wave for expense reporting...meaning I would like to us the app to track all my receipts and expenses for a trip, then export to send to my company for reimbursement...needing to export the scans of the receipts, and the excel table to group expenses. My questions is: does the receipt export include every receipt that has eve…
    Stjohnson 656 views 8 comments Most recent by HastleHoff January 21, 2020 10:14PM
  • I am getting the following error when trying to query invoices via API. Please help "This request requires the latest version of Wave's invoicing module, which is currently not available for the selected Business. Requires isClassicInvoicing to be false." How do I upgrade my invoicing module?
    kikxlabs 123 views 20 comments Most recent by PaulC January 21, 2020 10:10PMAPI & Integrations Technical Support
  • I'm having some issues connecting up my bank connections with your change in provider. Its showing CAD amounts for a USD account that will be importing USD asset account. (Image) Lets assume the following: * Amount A is my expected total in my USD Savings account. * Amount B is the correct FOREX to CAD of Amount A * I have Amount A USD in the…
    jasingjo 6 views 1 comment Most recent by jasingjo January 21, 2020 9:47PMGeneral Discussion
  • I am looking for input on how to enter government grants in Wave. The government grants are received based on reimbursement of expenses already paid. Would this simply so in as an invoice from the government program and then apply the payment received against the invoice? I imagine it would require a separate income category? Also, the reimbursed …
    dw11 6 views 0 comments Started by dw11 January 21, 2020 9:17PM Accounting Technical Support
  • Looking for recommendation of check writing tool that integrates well with Wave.
    BillC 3 views 0 comments Started by BillC January 21, 2020 8:48PM General Discussion
  • (Image) Claim reimbursable expenses on an invoiceA reimbursable expense is a cost you incur on behalf of a customer. Travel expenses and special materials or supplies are examples of common reimbursable expenses. When you bill your client, includ... Read the full story here
    System 9.3K views 49 comments Most recent by Juan_Santana007 January 21, 2020 7:52PMHelp Center Discussion
  • (Image) How to resume transaction imports on our new bank connection updateWave has partnered with a new bank data provider to update and improve your transaction import experience. This update increases connection stability and transaction update frequency and improves o... Read the full story here
    System 3.1K views 97 comments Most recent by shafnitz January 21, 2020 7:47PMHelp Center Discussion