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Discussion List
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June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post updates here…Charlotte Announcement 1K views 66 comments 1 point Most recent by annathereseluna April 2, 2021 3:28AMAccounting Technical Support
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We're working to help simplify your experience with Payroll by Wave, and have made recent updates to your account to help give you more flexibility and customizations around how you pay your workers. Have a question or request for a feature that will help you work more efficiently? Add your feedback here! See the full picture with improved tax p…Laura_Kavanagh Announcement 67 views 1 comment 0 points Most recent by Laura_Kavanagh July 16, 2019 7:33PMPayroll & Employees Release Discussion
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We're excited to announce some new offerings to our current Payroll by Wave employers! Have a question or request for an upcoming release? Add your feedback here! Introducing Workers Compensation Workers’ compensation insurance is critical for keeping your employees and business safe. This is why Wave has partnered with AP Intego to help you ge…Laura_Kavanagh Announcement 66 views 0 comments 0 points Started by Laura_Kavanagh July 16, 2019 7:25PM Payroll & Employees Release Discussion
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If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees, t…Laura_Kavanagh Announcement 194 views 0 comments 0 points Started by Laura_Kavanagh February 7, 2019 2:45AM Payroll & Employees Release Discussion
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Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how we…Charlotte Announcement Closed 4.7K views 0 comments 13 points Started by Charlotte February 26, 2018 3:30PM Wave Features
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Invoice like a proLet’s get you paid! Your Wave account includes sophisticated invoicing features like estimates, recurring invoices, automatic reminders and more, but it all comes down to one thing: Getting money i... Read the full story hereSystem 7.3K views 33 comments 0 points Most recent by Colin_Elvey June 25, 2021 6:27AMHelp Center Discussion
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How do I issue a refund?Sometimes, for any number of reasons, you may have to issue a refund. We do our best to make this process quick, easy, and intuitive. Click Sales > Payments in the left-hand navigation menu. ... Read the full story hereSystem 16.3K views 108 comments 0 points Most recent by Lenka1_ June 25, 2021 4:15AMHelp Center Discussion
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Is there full mobile access to the site? Estimates. Customers, sending bids? I am traveling without access to a laptop or computer. I need to send an estimate out. Thank you for any advice! BrendaGarden1ng 237 views 15 comments 1 point Most recent by Rogosource June 25, 2021 2:22AMMobile Feature Ideas
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How to upload a receiptHow to Upload a Receipt Take a picture of your receipt and upload it to your computer. Click on Receipts tab on the left side of your screen. Click on the Upload Receipt button and select your rec... Read the full story hereSystem 16.1K views 65 comments 0 points Most recent by Nigel_Parry June 25, 2021 1:04AMHelp Center Discussion
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[Video] Attaching receipts to transactions in WaveThis video will walk you through the importance of maintaining records of your receipts for accounting purposes, as well as how you can attach receipts to your transactions in Wave. For more info... Read the full story hereSystem 249 views 25 comments 0 points Most recent by userfromBC June 24, 2021 11:15PMHelp Center Discussion
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I have a Personal account and I have a lot of receipts uploaded showing "Ready" status. Is there any risk that there will be too many--or from too long ago--and they will start disappearing? (Followup question: Is there any way to post them to accounting en masse?)ETL 21 views 6 comments 0 points Most recent by SteveKlusmeyer June 24, 2021 7:51PMMobile Technical Support
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Coming soon: Wave's new Receipts featureIn June, Wave is launching a new version of the Receipts feature and will be retiring the original Receipts feature set and mobile application. This page will introduce you to the new experience as... Read the full story hereSystem 5.8K views 301 comments -4 points Most recent by bearmayor June 24, 2021 7:42PMHelp Center Discussion
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Why aren't my verified transactions disappearing after I 'reviewed' them? Wave used to do this automaticallyAnnscar 150 views 4 comments 2 points Most recent by headTrix June 24, 2021 6:06PMAccounting Technical Support
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Understanding your new & improved chart of accountsWhen you navigate to your Chart of Accounts page, you’ll notice that it has received a serious facelift. We’ve upgraded and reorganized to make navigation more friendly and easier to understand. On... Read the full story hereSystem 20.3K views 128 comments 0 points Most recent by MikeWhite85 June 24, 2021 2:47PMHelp Center Discussion
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Meet tidl, a simple, intuitive time and expense reporting solution seamlessly integrated into Wave Accounting. * Record your hours and submit directly to Wave as a new invoice and / or export to a spreadsheet for inclusion in status reports. * Record project expenses and submit directly to Wave as a new invoice and / or export to a spreadsheet fo…tidlapp 3 views 0 comments 0 points Started by tidlapp June 24, 2021 2:28PM Sales & Invoicing Feature Ideas
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Debating if I should continue manually importing statements each month or wait until the issue is resolved. Keeps saying something is wrong try again later or another banks. Thanks! 🙏
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How to account for donationsIn addition to your business' usual income and expenses, you might also give or receive monetary donations. This article explains how to record both the giving and receiving of monetary donations &... Read the full story hereSystem 1.4K views 17 comments 0 points Most recent by JulianP June 24, 2021 1:58PMHelp Center Discussion
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Checkout by Wave: An easy, professional way to get paid up frontDo you want to get paid for a service or product you offer, without needing to create an invoice every time? Checkout does just that! You can probably think of lots of situations where it makes sen... Read the full story hereSystem 9.1K views 104 comments 1 point Most recent by JulianP June 24, 2021 1:51PMHelp Center Discussion
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Has anyone else had an issue with their invoices not being received by clients? Last month I sent several invoices using Wave - as normal - and they weren't received. As I have to give them 30 days to pay, I didn't find out until my invoices were overdue and contacted the accounts teams involved. This is pretty critical for a small business like m…tarka33 273 views 24 comments 0 points Most recent by kym_marketing June 24, 2021 12:43PMSales & Invoicing Technical Support
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please help
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Dear, I have a client who use Wave for tracking his inventory. Now he wants to develop an E-Commerce website. But he has a requirement to integrate Wave with Website. For that reason i will need API. I tried to explore the full system but nothing found. So can you please tell me, where to find API resource?saquibulhassan 430 views 2 comments 0 points Most recent by headTrix June 24, 2021 1:54AMAPI & Integrations Technical Support
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I would like to see a feature in the checkouts functionality that I could make a checkout that instead of giving it preset $ value the client would be able to put in a $ value of their choosing that could be used say for someone wanting to donate or some other application like that or also a checkout that could have a drop down with multiple chio…EALING_Computer_IT 31 views 4 comments 0 points Most recent by NMN June 23, 2021 11:23PMWave Features
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How to account for transaction feesIf you're one of the many business owners who uses credit card processing as a method of payment, then you’re more than familiar with transaction fees (also known as merchant fees). Most credit car... Read the full story hereSystem 18.3K views 174 comments 0 points Most recent by mschristine65 June 23, 2021 8:52PMHelp Center Discussion
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A couple of problems with bank connection. One account that was connected - and was set to automatically import transactions - has disappeared from the list of connected accounts. Another two accounts (checking and credit card) that were automatically importing transactions, stopped. Are there issues with bank connections? Is this something that …
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How to view or edit a billWhether you just need to check some details, or correct an earlier entry, viewing and editing Bills in Wave is easy. Here's how. Click Purchases on the left side of your screen and select Bills. F... Read the full story hereSystem 1.9K views 21 comments 0 points Most recent by KiahD June 23, 2021 8:13PMHelp Center Discussion
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How to add your company logo to your invoiceTo learn how to add your company's logo to your invoices, follow the step-by-step instructions: From any page, click on Settings in the bottom left. Select Invoice/Estimate customization under the... Read the full story hereSystem 7.3K views 17 comments 0 points Most recent by KiahD June 23, 2021 8:08PMHelp Center Discussion
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Logged into my account today and seen Receipts has now been transitioned to Transactions. Uploaded a new expense and then went back to Invoices, only to find a bunch of past PAID invoices showing as overdue. Not sure if this is a bug or something I haven't done correctly but I don't want to just action them as paid in case the original incomes hav…monique_p 12 views 1 comment 0 points Most recent by KiahD June 23, 2021 7:49PMSales & Invoicing Technical Support
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How to edit your business informationTo edit your business information such as your address, follow these steps: Click on your business name in the top left corner of your screen. Click Manage your profile in the drop-down menu. Clic... Read the full story hereSystem 6.7K views 58 comments 0 points Most recent by KiahD June 23, 2021 7:32PMHelp Center Discussion
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I am seeing I can add categories under the predefined top-level categories such as "operating expense" or "cost of goods sold." I don't however see any way to add sub-categories or new top-level categories for a more segmented list of categories. An example of this would be the following: * Expenses -- Custom Expense Type Cat…TimJones781 8 views 1 comment 0 points Most recent by KiahD June 23, 2021 7:23PMAccounting Feature Ideas
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Foreign Currency Invoices and BillsIf your business issues invoices or makes purchases in a foreign currency, Wave will automatically keep track of how these values convert to your business currency to keep your bookkeeping accurate... Read the full story hereSystem 5.2K views 62 comments 0 points Most recent by KiahD June 23, 2021 6:56PMHelp Center Discussion
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Hi! I have several issues with the receipts app on IOS. First of all, it randomly goes offline, and all receipts entered will not show up in the accounting even when the app goes back online. Then, the app is very slow and several things randomly don't work. Sometimes, it is impossible to view the photo of the receipts as they are constantly &qu…
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Can I Add my Venmo QR code to invoices?tostrye 6 views 1 comment 0 points Most recent by KiahD June 23, 2021 6:40PMAPI & Integrations Feature Ideas
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I want to know my yearly summary and I have previous years amounts effecting the true figures. My tax is double what it really is and everything is reconciled. I have 2 business and personal but I have to tripple my data entry has wave updated since 2019. It is now 2021Margot 6 views 3 comments 0 points Most recent by KiahD June 23, 2021 6:13PMAccounting Technical Support
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Payments (Credit Cards)One of the most popular features in your Wave account is the ability to accept credit card payments on the invoices you send. What makes it so awesome? Invoices get paid in 2 days or less, on aver... Read the full story hereSystem 17K views 113 comments 0 points Most recent by bnicole June 23, 2021 4:16PMHelp Center Discussion
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I'm confused about how to record refunds I've received from merchants I've purchased business equipment for. For instance: If I make a purchase for $500 of camera equipment but ended up returning $300 of it (and receiving a refund), what's the best way to record this in my transactions?
