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Discussion List
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June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post update…Charlotte Announcement 536 views 52 comments 0 points Most recent by Oscar May 17, 2019 1:09PMTechnical Support
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If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees,…Laura_Kavanagh Announcement 15 views 0 comments 0 points Started by Laura_Kavanagh February 7, 2019 2:45AM Payroll & Employees Feature Discussion
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Hi everyone, nice to meet you! I'd like to extend a warm welcome to 378 new Wavers today. Let’s break the ice! We're closing in on the end of the year. What's a goal you've set for yourself or your business in 2019? Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relevant li…Charlotte Announcement 74 views 13 comments 1 point Most recent by thebarra January 15, 2019 2:53PMIntroductions
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Hi everyone! I thought I'd change it up and post on a Friday this time around. If you have a moment to join us, we'd love to meet you! A warm welcome to 581 new Wavers for these last three weeks of November. Let’s break the ice! Are you running or have you run any holiday-related promotions for your business? Please feel free to share any r…Charlotte Announcement 77 views 11 comments 0 points Most recent by RodrickM December 3, 2018 6:41AMIntroductions
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Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how …Charlotte Announcement Closed 2.7K views 0 comments 12 points Started by Charlotte February 26, 2018 3:30PM Wave Features
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When I buy something online and don't pay sales tax, I need to set aside that tax so that I can make my quarterly sales and use tax payment. How to I record use tax as a liability so that I can create a report to tell me how much I owe each quarter? Once I have paid the government sales and use tax, how do I record that the liability is gone? Than…mwphotography 14 views 2 comments 0 points Most recent by mwphotography May 19, 2019 4:35AMAccounting
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Connection error: Updating your bank Every so often, your bank connection in Wave may fail with an error message. In most cases, the connection has simply timed out, and you’ll want to perform a manual refresh in order to re-establish... Read the full story hereSystem 3.2K views 60 comments 0 points Most recent by KSBrown May 18, 2019 11:33PMHelp Center Discussion
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Hi there I am no accountant and just need some guidance to make sure I am doing my transactions correctly. I have stripe as payment method in my wave, BUT I also have stripe for my website. My website is not integrated with my wave. So when I receive my money from stripe into my bank account it is a mix between the two platforms. How do I acc…
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Hi all, I've just discovered Wave for my new business and already use Xero as my main accounting package. Ive been trying out the Wave Receipts app and it seems to work very well. Ideally, I'd like to use that to record expenses and have that data (including a pic of a receipt) synced/passed to Xero. Is that possible to do, or if not, is there an …
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As far as I can tell, the search at the top of the Transactions page only searches descriptions. There have been times when I knew the transaction amount and wanted to search for all transactions for the same amount. Is that not supported? Happy to add a feature request post, if so.Just_Lurking 407 views 33 comments 1 point Most recent by jonkwilliams May 18, 2019 8:55PMAccounting
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How to create an invoice Creating an invoice is one of the first (and most common) things you'll do in Wave, and Wave makes creating and sending invoices easy. Click on Sales in the menu at the left of your screen and sel... Read the full story here
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Guide to recurring invoices Recurring invoices allow you to save time, plan ahead, and ensure you always get paid on schedule. They are often the most convenient solution for your regular or subscription customers. Here you'l... Read the full story hereSystem 1.3K views 25 comments 0 points Most recent by christi May 18, 2019 4:01PMHelp Center Discussion
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How do I troubleshoot my bank connection? Oh no, it's a redirect message! This article applies to a different kind of bank connection. Read more about bank connections. Bank connections are a great way to get data into Wave. Those buildi... Read the full story hereSystem 5.2K views 111 comments 0 points Most recent by sirinme May 18, 2019 12:22PMHelp Center Discussion
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[Limited Release] Introduction to Invoice Advance This content covers a different version of our accounting software. Would you like to learn more about invoices with Wave? With Invoice Advance, you can quickly access funds from invoices before ... Read the full story hereSystem 1K views 8 comments 0 points Most recent by brandJess May 18, 2019 11:23AMHelp Center Discussion
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I'm new, so I apologise if this should be a straight forward function, but, how can I tell if my email has been seen? Can I tell if my email has been seen? Many thanks :)Ariawoman01 3 views 0 comments 0 points Started by Ariawoman01 May 18, 2019 11:02AM Sales & Invoicing Technical Support
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HI, Is it possible to create GST inclusive invoices with Wave? Here in Australia, the final price of the invoice is always tax inclusive.ausgayan 46 views 3 comments 0 points Most recent by Craig_Reynolds1975 May 18, 2019 10:02AMSales & Invoicing
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How to email your receipts to your Wave account If you've got a receipt sitting in your inbox, or on your phone, tablet or computer, you can email it to [email protected] Follow these guidelines to successfully email receipts: Send one rece... Read the full story hereSystem 6.7K views 19 comments 0 points Most recent by cjbirch80 May 18, 2019 6:38AMHelp Center Discussion
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How to edit your receipt scanning preferences Choose whether you’d like to automatically scan receipt images using Optical Character Recognition (OCR) technology or enter receipt details manually. Switch between manual and automatic receipt u... Read the full story hereSystem 9 views 1 comment 0 points Most recent by cjbirch80 May 18, 2019 3:18AMHelp Center Discussion
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Uploading your receipt for accounting purposes Once you've snapped a photo of, processed, and reviewed your receipt, the final step is to upload it to your Wave account so that your books are all in order. This article will explain what that me... Read the full story hereSystem 24 views 2 comments 0 points Most recent by cjbirch80 May 18, 2019 2:55AMHelp Center Discussion
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What to do if Wave can't read your statement in CSV format If your CSV file doesn't upload properly, you might see one of the error messages below. Read on for troubleshooting tips, or try using our CSV template, which you can download here. Error: "T... Read the full story hereSystem 4.3K views 25 comments 0 points Most recent by Chris_12Ruahine May 18, 2019 1:43AMHelp Center Discussion
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NEW: Cash flow statement Wave performs accounting on an accrual-basis. This means that income and expenses in Wave are recorded from the moment an invoice or bill are created, rather than when they are paid. Accrual-basis ... Read the full story hereSystem 972 views 15 comments 0 points Most recent by hotch May 18, 2019 1:38AMHelp Center Discussion
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Ongoing integration issues with CIBC While we work with our provider to resolve this issue, we recommend using the bank statement upload feature to import and categorize your transactions from CIBC. Beginning on April 18th, Wave's thi... Read the full story hereSystem 34 views 2 comments 0 points Most recent by Ryan_W May 17, 2019 11:00PMHelp Center Discussion
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Ok, so I'm slowly working my way through how to do things here but even with extensive research I'm having a difficult time wrapping my head around the how I record my drawings and personal payments. When we started the business most of the payments (phone bill, etc) were set up with my personal bank account, and have not all been changed over …
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In Australia, We need put the customer's ABN in every inovice, there are nowhere to put this name in Customer's detials. can we add on this.StevenChen 10 views 4 comments 0 points Most recent by ClaireWryghtAccounts May 17, 2019 10:22PMSales & Invoicing
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I've been using WAVE since Sept last year and love the ease of invoicing but am still have trouble getting things to balance as I still haven't nailed down all the sub accounts and where I should itemise each transaction etc. Anyway I need to submit my latest quarterly figures (Jan-March 2019) for my Business Activity Statement but am a little …DaveyG 25 views 9 comments 0 points Most recent by ClaireWryghtAccounts May 17, 2019 10:13PMAccounting Technical Support
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Greetings! I recently relocated to the Portland area, and I am going to resume my Wave Accounting services for my small businesses/non-profits. In Texas, I prepared taxes, manage personal finances, provided accounting services to small businesses and non-profits. If you need accounting assistance, please consider me. If you are a fellow Wave ac…
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Hello all, How can you certify to become a Wave Pro-Advisor and are their fees associated with the platform?
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Is it possible to download just receipts under a certain category? ie. meals and entertainment in the last month?
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I just recently started using Wave through RBC, but I’m interested in knowing how to sign in through the app.GoGreen_123 6 views 2 comments 0 points Most recent by GoGreen_123 May 17, 2019 8:21PMAccount Settings Technical Support
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Started a new business in June of 2018, previously in a business with a partner who did our books with QB. I am using our old accountant, they are great, however, they are primarily QB. I am looking to hire a bookkeeper to go over the mess that is my Waveapps account and clean it up for my accountant.
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Looking for a wave pro in my area. Lethhbridge Alberta Canada
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Hello, Pretty much as the title says, I'm looking for an accountant to help me file both my corporate and personal taxes. You can contact me at [email protected]eSustacha 24 views 3 comments 0 points Most recent by aGoodBalance May 17, 2019 8:06PMFind a Wave Pro
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Hi All! I’m looking for a bookkeeping coach to help me clean up my Wave Account and streamline my bookkeeping workflow. I am a new small business owner with simple bookkeeping needs and current on my taxes. Thank you!
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Have a small fast growing ad agency and need to flip into a corporation May 1st. Need accounting, bookkeeping, and financial advisory services.
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Hello, I am new to Wave. We used to use Excel for issuing invoices. If we now want to switch to Wave, is that possible to import my Excel spreadsheet into Wave to avoid typing our items list again?Rice_Noodle 5 views 0 comments 0 points Started by Rice_Noodle May 17, 2019 7:56PM Sales & Invoicing Technical Support
