Recent Discussions

Discussion List

  • Hi Wavers! Our team has been hard at work completely reimagining Account Reconciliation. It’s now easier than ever to get your accounts reconciled, and feel confident about the accuracy of your reports at tax time. Watch the video! To get started, head to Accounting>Reconciliation from the left-hand navigation in your Wave Account. You’ll s…
    JustinA Announcement 3.9K views 67 comments Most recent by AccountsPro April 6, 2020 11:22AMAccounting Release Updates
  • Hi everyone, nice to meet you! I'd like to extend a warm welcome to 378 new Wavers today. Let’s break the ice! We're closing in on the end of the year. What's a goal you've set for yourself or your business in 2019? Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relevant links be…
    Charlotte Announcement 144 views 14 comments Most recent by shylee January 27, 2020 12:15PMIntroductions
  • We're working to help simplify your experience with Payroll by Wave, and have made recent updates to your account to help give you more flexibility and customizations around how you pay your workers. Have a question or request for a feature that will help you work more efficiently? Add your feedback here! See the full picture with improved tax p…
    Laura_Kavanagh Announcement 35 views 1 comment Most recent by Laura_Kavanagh July 16, 2019 7:33PMPayroll & Employees Release Discussion
  • We're excited to announce some new offerings to our current Payroll by Wave employers! Have a question or request for an upcoming release? Add your feedback here! Introducing Workers Compensation Workers’ compensation insurance is critical for keeping your employees and business safe. This is why Wave has partnered with AP Intego to help you ge…
    Laura_Kavanagh Announcement 38 views 0 comments Started by Laura_Kavanagh July 16, 2019 7:25PM Payroll & Employees Release Discussion
  • June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post updates here…
    Charlotte Announcement 758 views 55 comments Most recent by JamieD July 4, 2019 10:44PMTechnical Support
  • If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees, t…
    Laura_Kavanagh Announcement 95 views 0 comments Started by Laura_Kavanagh February 7, 2019 2:45AM Payroll & Employees Release Discussion
  • Hi everyone! I thought I'd change it up and post on a Friday this time around. If you have a moment to join us, we'd love to meet you! A warm welcome to 581 new Wavers for these last three weeks of November. Let’s break the ice! Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relev…
    Charlotte Announcement 128 views 11 comments Most recent by RodrickM December 3, 2018 6:41AMIntroductions
  • Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how we…
    Charlotte Announcement Closed 3.8K views 0 comments Started by Charlotte February 26, 2018 3:30PM Wave Features
  • (Image) How to add a sales taxPerhaps you're the kind of person who likes to get everything set up and organized in advance, or maybe you prefer to tackle tasks as they come up. Either way, we've got you covered. Wave makes it ... Read the full story here
    System 4.8K views 31 comments Most recent by Vishi April 7, 2020 11:30AMHelp Center Discussion
  • Hello Fellows, My base currency is PKR, however, I have a bank account in AED. The account seems to be perfect until 29oct 2018. After that two of the transactions are not showing the right currency exchange. The fluctuation is so large it had made my PKR balance negative! So Its showingAED33.92 = -(PKR26,215.60). How to fix this sort of problem, …
    umairbinhabib 2 views 0 comments Started by umairbinhabib April 7, 2020 10:05AM Help Center Discussion
  • Hi all, I uploaded my bank statement and am trying to categorize a payment i recieved against an Invoice. when i click on the "Payment received for an Invoice in Wave" there are no results found. I have invoices in Wave so i am not sure why they are not coming up and allowing me to categorize the payment. I could do it manually from …
    Spyda 3 views 0 comments Started by Spyda April 7, 2020 8:37AM Sales & Invoicing Technical Support
  • jfsjfs
    Hello, I would like to know if there's any way to make the text in the invoice lines use the entire width of the invoice. We put a lot of information into each line and customers complain that it is hard to read because every few words wrap to the next line. It also makes the invoice unnecessarily long. Thank you, John
    jfs 7 views 10 comments Most recent by AccountsPro April 7, 2020 7:45AMSales & Invoicing Technical Support
  • Hi! How do I set up a sales tax using a graduated income tax table? Thank you.
    John1998 5 views 0 comments Started by John1998 April 7, 2020 6:55AM Using Wave
  • Is there any priority given to recurring billing? Any ETA on this feature? I'm currently down to wave and freshbooks in my evaluation. The only thing holding me back from wave is the recurring billing feature.
    ShawnMclean 556 views 49 comments Most recent by EntWorks April 7, 2020 6:09AMSales & Invoicing Feature Ideas
  • (Image) [US] COVID-19 payroll updatesCongress, the White House, and other federal agencies have been taking swift action to provide rapid financial relief to small business owners. Additional actions are likely in the coming days and ... Read the full story here
    System 242 views 5 comments Most recent by MROTH April 7, 2020 5:24AMHelp Center Discussion
  • Is there any where I can check this or back track to find the payment?
    Ezra 2 views 0 comments Started by Ezra April 7, 2020 3:06AM Help Center Discussion
  • After paying out 2 payrolls, I joined Wave. I input all of my payroll history. I am trying to reconcile the bank statements, but the payroll isn't showing up on the transactions. How do I reconcile with the correct amounts?
    raigiepay 4 views 0 comments Started by raigiepay April 7, 2020 2:30AM Help Center Discussion
  • It appears automatic payment reminders are turned on by default resulting in customers getting incorrect payment reminders if I forget to "record" payments. How can I make the default to be be no reminders checked? Thanks!
    JimS 444 views 6 comments Most recent by ChrisBell April 7, 2020 1:49AMSales & Invoicing Technical Support
  • I am a new user, Like today is my first day, just signed up. I tried to connect my Capital one Business accounts to wave to get started. Complete Fail, Wave crash and burned !! Wave is not compatible whit this very popular bank. This leaves me very frustrated, I guess I may have to stay with Quicken for Home and Business after all. My first impres…
    Electrofex 1 view 0 comments Started by Electrofex April 7, 2020 12:31AM General Discussion
  • (Image) What are customer statements and when should I use them?Customer statements allow you to summarize all the invoices and payments for a customer between two dates in a single view.  Send a statement to your customers if they have more than one invoice ou... Read the full story here
    System 13.4K views 134 comments Most recent by westcoast_925 April 7, 2020 12:20AMHelp Center Discussion
  • I am sure I am overthinking this. I need a walk through to do the following. * I have Hotel and gas expenses for the month of April. How do I log them in as separate expenses and associate them with the credit card payment total at the end of the month so that it doesn't register 2X as debits from my overall balances. * Under account do I add …
    NicoForza 15 views 1 comment Most recent by NicoForza April 7, 2020 12:04AMAccounting Technical Support
  • (Image) How to handle sales tax returns and refunds from your governmentAttention: This FAQ does not apply to all businesses. Please consult a tax professional to learn more about what your business can claim and about which sales taxes are recoverable taxes. Depending... Read the full story here
    System 7.8K views 51 comments Most recent by Stan_T April 6, 2020 11:43PMHelp Center Discussion
  • I have a small business and I know the Payroll function is not supported in my region. When I perform my Payroll in a different system, what is the best way to capture the Salary and other deductions in Wave app (it's a recurring payment). Does it go under transactions that I have to manually update every month?
    AsgarAli 5 views 2 comments Most recent by AsgarAli April 6, 2020 10:45PMPayroll & Employees Technical Support
  • Can I generate statements on Wave that show actual descriptions to the unpaid invoices instead of just showing invoice numbers? A lot of my clients are older and don't use computers, forcing me to print statements. Quickbooks statements would show both the invoice number and a short description of the invoice itself. This was nice for paper state…
    westcoast_925 2 views 0 comments Started by westcoast_925 April 6, 2020 10:45PM Sales & Invoicing Feature Ideas
  • Hello, In the old Wave system after creating an invoice and applying the payment, for example a cheque, the cheque deposit entry was merged with the invoice. But now I process the payment in wave but I cannot merge it with the bank deposit entry so I have 2 identical amounts registered as income. How do I handle this? Do I have to delete manual…
    palosanto 8 views 1 comment Most recent by hafnerdesigns April 6, 2020 10:36PMSales & Invoicing Technical Support
  • DJCDJC
    Wave Connect's feature (Add-Ons>Wave Connect>Download>Invoices>Data to Download>Invoice data and line items>Download) used to populate everything that was marked as "paid" -- now it's only importing that data point for about 20% of the invoices marked as paid. What I'm Anyone else having this issue?
    DJC 2 views 0 comments Started by DJC April 6, 2020 10:28PM Sales & Invoicing Technical Support
  • (Image) What types of bank accounts can I connect?Bank connections are a powerful tool for automatically importing your transactions to Wave. Wave supports the connection of a wide variety of bank accounts. Read on for the full list. To use this f... Read the full story here
    System 2.9K views 81 comments Most recent by Cp43 April 6, 2020 9:19PMHelp Center Discussion
  • (Image) Invoicing: draft vs. saveWhen you are creating an invoice you will see two options at the top and bottom of the page: Preview and Save. Clicking Preview will show you what your customer will see, even though you haven't ac... Read the full story here
    System 15.1K views 25 comments Most recent by EmmaP April 6, 2020 9:03PMHelp Center Discussion
  • I have rental apartments that I pay for oil and then tenants reimburse me. This reimbursement is not "income." In quickbooks I could always take payemtns to an expense account. In wave, this doesn't seem possible. Maybe I'm missing something? Or maybe I've been doing his wrong all along?
    leander 4 views 1 comment Most recent by EmmaP April 6, 2020 9:00PMHelp Center Discussion
  • (Image) How to export your accounting dataFrom time to time, you may want to generate a backup copy of your account information, whether for tax purposes or simply for your personal records. Your data export contains your accounts, general... Read the full story here
    System 9K views 49 comments Most recent by EmmaP April 6, 2020 8:37PMHelp Center Discussion
  • Is anyone missing all of their estimates?
    TheCrownInteriors 80 views 4 comments Most recent by EmmaP April 6, 2020 8:28PMSales & Invoicing Technical Support
  • (Image) How to invite your accountant, bookkeeper, or business partner to help with your accountWave makes it easy to let other people help with your accounting. You can grant access to a trusted individual — an accountant, bookkeeper, tax preparer or business partner, for example — by inviti... Read the full story here
    System 8K views 13 comments Most recent by EmmaP April 6, 2020 8:19PMHelp Center Discussion
  • Hello, Sorry if I am duplicating this question, but I can't find the answer I am looking for. If I buy a 10kg pocket of Potatoes, Sifra Variety, Large Medium in Size and 1st Grade, also known as "Potatoes - Sifra - Large Medium - 10kg" as an Inventory Item, for R60 from a Vendor you have setup in Wave. I then sell this item to a clien…
    BenjaminPJ 9 views 1 comment Most recent by EmmaP April 6, 2020 7:45PMSales & Invoicing Feature Ideas
  • (Image) Payroll by Wave: All about the bookkeepingRegular tasks for your business should be easy, so we’ve automated most payroll bookkeeping. Here's how it works. When you approve a payroll in Wave, Wave will automatically create a corresponding ... Read the full story here
    System 3.4K views 31 comments Most recent by EmmaP April 6, 2020 7:35PMHelp Center Discussion
  • (Image) How to create a billIf a supplier invoices you for some supplies or services but you don't pay them right away, you need to create a bill to recognize the liability in your books. That way your accounts will show how ... Read the full story here
    System 6.1K views 41 comments Most recent by EmmaP April 6, 2020 6:55PMHelp Center Discussion
  • On any given pay period, I may have one or more Deleted Payrolls due to last-minute modifications as I am processing. The deleted payroll journal entry always shows up on the Transaction page and prior to the upgrade, I would just delete the bad ones and Approve the correct one. Now when I try to delete, the error msg says "The selected tran…
    bucy99 45 views 3 comments Most recent by EmmaP April 6, 2020 6:50PMPayroll & Employees Technical Support
  • HI there I understand from previous posts that you cannot add additional columns on wave, I am wanting to be able to add in ICD-10 codes and procedure codes. I would also like to be able to put medical aid information (name and number) into the customer details. Is there anyway to do this? Thank you
    Kaitlyn 3 views 0 comments Started by Kaitlyn April 6, 2020 6:20PM Sales & Invoicing Technical Support