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Beginning August 30, 2021, Wave support will become self-serve for customers using only our Invoicing and/or Accounting software, with help available in our Help Center and through our chatbot, Mave. Payments, Payroll, Money, and Advisors users will continue to have access to email and live chat support, as well as the Help Center. Are there chan…Siobhan_Hitchmough Announcement 157 views 5 comments 0 points Most recent by daveinarmstrong November 17, 2021 9:53PMTechnical Support
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June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post updates here…Charlotte Announcement 1.1K views 67 comments 1 point Most recent by VGFC_2016 September 18, 2021 1:21AMAccounting Technical Support
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We're working to help simplify your experience with Payroll by Wave, and have made recent updates to your account to help give you more flexibility and customizations around how you pay your workers. Have a question or request for a feature that will help you work more efficiently? Add your feedback here! See the full picture with improved tax p…Laura_Kavanagh Announcement 66 views 1 comment 0 points Most recent by Laura_Kavanagh July 16, 2019 7:33PMPayroll & Employees Release Discussion
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We're excited to announce some new offerings to our current Payroll by Wave employers! Have a question or request for an upcoming release? Add your feedback here! Introducing Workers Compensation Workers’ compensation insurance is critical for keeping your employees and business safe. This is why Wave has partnered with AP Intego to help you ge…Laura_Kavanagh Announcement 65 views 0 comments 0 points Started by Laura_Kavanagh July 16, 2019 7:25PM Payroll & Employees Release Discussion
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If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees, t…Laura_Kavanagh Announcement 198 views 0 comments 0 points Started by Laura_Kavanagh February 7, 2019 2:45AM Payroll & Employees Release Discussion
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Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how we…Charlotte Announcement Closed 4.8K views 0 comments 12 points Started by Charlotte February 26, 2018 3:30PM Wave Features
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The discount functionality is great, but only applies to one-off invoices. Please can you add the feature to recurring invoices.Bennie_G 4 views 1 comment 1 point Most recent by BoundarylessJed December 7, 2021 9:57PMSales & Invoicing Technical Support
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I imported transaction from my bank file and one of them was a duplicate. The original that was in the system was approved and reconciled. The duplicate that was imported cannot be edited (the changes are not saved and there's no error message) or deleted (no errors but it's still there).
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Used to work just fine but over the last two couple days I have not been able to get one bulk edit process to complete. I've tried lots of transactions or only 8 transactions (see screenshot). I've tried a simple edit (changing Category) or a more involved edit, different browsers, and even my wife's account in case mine had an issue -- nothing ha…motorambler 5 views 0 comments 0 points Started by motorambler December 7, 2021 7:58PM Accounting Technical Support
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I would like to request a new feature be considered. Time tracking. I've read the post where time tracking was discussed on Feb 28th but wanted to know if its on your road map and when you expect to have it launched. Thanks for all the great work you do.intellitech 13.5K views 123 comments 13 points Most recent by seanac December 7, 2021 7:50PMAccounting Feature Ideas
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I'm looking to switch from Quickbooks to Wave. I need to be able to track time and expenses on a project/client basis. Can I do this in Wave? If not, do people have recommendations for a free tool (either online, or Mac-compatible desktop)?jgold723 973 views 10 comments 0 points Most recent by seanac December 7, 2021 5:43PMAccounting Technical Support
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I am shopping around for payroll provider for 2022. Does Wave have a way to include non-taxable (and non-CPP, non-EI) benefits? There are a lot of benefits that are not taxable. This option seems missing from the Wave. Or am I missing something or is there a workaround?StrugglingIC 10 views 1 comment 0 points Most recent by suzi27 December 7, 2021 4:38PMPayroll & Employees Feature Ideas
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Is there a limit for free Invoices. If yes, how can we generate more invoices ?Alexander_1988 16 views 3 comments 0 points Most recent by Mikeg December 7, 2021 11:45AMSales & Invoicing Technical Support
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Are there any issues with sending invoices ? The system says we have reached the limit of sending invoices today, although we have not yet sent any single invoice today.Nmatar 6 views 0 comments 0 points Started by Nmatar December 7, 2021 11:28AM Sales & Invoicing Technical Support
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Should these be deleted or should they stay in and be reconciled? I'm specifically referring to credit card payments.
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How to account for transaction feesIf you're one of the many business owners who uses credit card processing as a method of payment, then you’re more than familiar with transaction fees (also known as merchant fees). Most credit car... Read the full story hereSystem 19.6K views 178 comments 0 points Most recent by newby December 7, 2021 2:06AMHelp Center Discussion
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Many of my customers are paying via bank accounts in other Countries. I would like to be able to manually add their bank account info into their profile so that when I create an invoice for them and click to manually pay via bank transfer, the invoice will be able to auto-fill the bank info that was used for the payment.RoundRocks 5 views 1 comment 0 points Most recent by PearlPoolsLLC December 7, 2021 1:22AMSales & Invoicing Feature Ideas
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Is there a limit for free invoicing per year ?Alexander_1988 7 views 1 comment 0 points Most recent by Alexander_1988 December 6, 2021 7:54PMWave Discussion
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A few weeks ago the estimates began expiring the same day I write them. This is very annoying. It used to be that they would expire in the same amount of time as you set your invoices to expire. I have my invoices set to expire in 30 days and my estimates used to expire in thirty days as well. Now I need to manually change the expiration date for …Artstreeservice 272 views 14 comments 0 points Most recent by Signshop December 6, 2021 11:01AMSales & Invoicing Technical Support
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How do we send out PO's on your software? I don't think Purchases > Bills is the right section?conceptiontf 9 views 0 comments 0 points Started by conceptiontf December 5, 2021 10:58PM Sales & Invoicing Technical Support
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How to record mileageUsing your private vehicle for business purposes is a legitimate business expense, and most small business owners choose to take advantage of this by claiming a deduction for business miles driven ... Read the full story hereSystem 14.4K views 67 comments 0 points Most recent by HandHCleaning December 5, 2021 10:42PMHelp Center Discussion
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Has this software enabled a packing list feature that follows the invoice?conceptiontf 14 views 0 comments 0 points Started by conceptiontf December 5, 2021 8:59PM Sales & Invoicing Technical Support
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Hello, All the sales transactions are invoiced through Square. The cash is transferred into my bank and those transactions flow into Wave. If Square is connected to Wave then I would have to match each Square transaction to the bank feed transaction manually in Wave. I can get sales reports out of Square. I don't see what I have gained by con…DwightM 10 views 0 comments 0 points Started by DwightM December 5, 2021 6:54PM API & Integrations Feature Ideas
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I purchase materials on a daily basis for my work. I charge those purchases to my clients. Is there a way to add those purchases from my transactions to an invoice directly? I see the option to add a customer in the transaction options but not a way to populate it into an invoice.Jack897270 15 views 0 comments 0 points Started by Jack897270 December 5, 2021 6:35PM Sales & Invoicing Technical Support
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Is there any priority given to recurring billing? Any ETA on this feature? I'm currently down to wave and freshbooks in my evaluation. The only thing holding me back from wave is the recurring billing feature.ShawnMclean 4.1K views 114 comments 6 points Most recent by Dadhami December 5, 2021 12:01AMSales & Invoicing Feature Ideas
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It would be great if we could pass known variables to a customized invoice template. For example, I have a few folks that I invoice separately for different companies. Rather than just sending with the standard subject line that comes across as something like "Invoice #10 from MY COMPANY", if I could customize that line in the invoice …mgallant 398 views 18 comments 4 points Most recent by Lukigi December 4, 2021 7:34PMSales & Invoicing Feature Ideas
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Hi! I am new to Wave and need some help. Where can I find some good training to help me learn how to use Wave in my business?
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Hello When I receive a manual check payment against an invoice, it credits my bank account. Then, when I synchronize my bank account, it shows the same credit from when I deposited the check. What is the best practice to handle this duplicate transaction?
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Any Indiana Wave users? Hi neighbors! :)
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I've been using Quicken for personal record keeping for over 10 years. Seems like it has worked fairly well and included some great features, but is labor intensive for what I need. Recently Quicken has been fraught with errors and non-performance. I don't have a business or need for invoicing. My question is: 1. Is Wave a good solution for me? …
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Anyone using Wave in the Fort Wayne, Indiana area? We're a small boutique who's new to Wave (and accounting in general) and would love to get to know you!
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When I use Journal Entry I can Write Notes for every transactions entry, (Multiple Debit and Credit Entry), But When I Split the Income or Expense Entry I cannot write notes for every split entry, only one not is allowed, but it is sometime required to write notes on every entry, otherwise I I have to look for the vouchers every time I need any c…
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Hi, We facilitate government transactions for our clients. Our invoices contain the actual invoice from the government agency involved and our own invoice. My question is, is there an option to attach (pdf) the government agency invoice together with the invoice that we create for our clients? I do not see any option that lets me attach files dur…tgabarca 7.2K views 147 comments 11 points Most recent by NMN December 3, 2021 11:16PMSales & Invoicing Feature Ideas
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Hey all! I've been tracking my land contract payments as a monthly expense. I'm trying to change it to post the principal to the land contract liability and record the interest as an expense. * When I use "cash on hand" as my account everything is fine. * When I use owner investment/drawings I get an error. (see image) Any ideas? Tha…ohio_bryce 10 views 3 comments 0 points Most recent by Gabriel_Krozkin December 3, 2021 7:30PMAccounting Technical Support
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Quick question! Scenario * I recently bought a coffee shop and a tanning salon * I'll be filing on a Schedule C * I have about multiple expenses (about $5,000 total) that qualify for the De-minimus Safe Harbor * I adopted 3 kids and have a few more years of adoption credit carryforwards. I'm considering NOT expensing so I can use more of the a…ohio_bryce 8 views 0 comments 0 points Started by ohio_bryce December 3, 2021 7:20PM Accounting Technical Support
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As wave can connect to bank accounts and see lots of sensitive commercial information about a business, I would like to have the option of using two-factor authentication (2FA), such as Google Authenticator, in order to provide an additional level of security when logging to wave.Seajays 3.1K views 120 comments 26 points Most recent by jade2021 December 3, 2021 7:15PMAccount Settings Feature Ideas
