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June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post updates here…Charlotte Announcement 1.1K views 67 comments 1 point Most recent by VGFC_2016 September 18, 2021 1:21AMAccounting Technical Support
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Beginning August 30, 2021, Wave support will become self-serve for customers using only our Invoicing and/or Accounting software, with help available in our Help Center and through our chatbot, Mave. Payments, Payroll, Money, and Advisors users will continue to have access to email and live chat support, as well as the Help Center. Are there chan…Siobhan_Hitchmough Announcement 123 views 2 comments 0 points Most recent by Sabine September 12, 2021 3:26PMTechnical Support
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We're working to help simplify your experience with Payroll by Wave, and have made recent updates to your account to help give you more flexibility and customizations around how you pay your workers. Have a question or request for a feature that will help you work more efficiently? Add your feedback here! See the full picture with improved tax p…Laura_Kavanagh Announcement 65 views 1 comment 0 points Most recent by Laura_Kavanagh July 16, 2019 7:33PMPayroll & Employees Release Discussion
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We're excited to announce some new offerings to our current Payroll by Wave employers! Have a question or request for an upcoming release? Add your feedback here! Introducing Workers Compensation Workers’ compensation insurance is critical for keeping your employees and business safe. This is why Wave has partnered with AP Intego to help you ge…Laura_Kavanagh Announcement 65 views 0 comments 0 points Started by Laura_Kavanagh July 16, 2019 7:25PM Payroll & Employees Release Discussion
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If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees, t…Laura_Kavanagh Announcement 199 views 0 comments 0 points Started by Laura_Kavanagh February 7, 2019 2:45AM Payroll & Employees Release Discussion
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Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how we…Charlotte Announcement Closed 4.7K views 0 comments 12 points Started by Charlotte February 26, 2018 3:30PM Wave Features
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I'm trying to connect to Wave using OAuth2 but keep getting this error after signing in: Something is broken on this page Our technical team has been alerted and is working on a solution Error code: e672b32303d04063b2c95b0e30ecaa49 Could you please check if the connection is still working fine?Viet_Accounting247 22 views 4 comments 0 points Most recent by Viet_Accounting247 September 27, 2021 2:41AMAPI & Integrations Technical Support
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I'm not able to find any information regarding the printing of Accounts Payable checks. Does Wave Accounting support this? It's not useful to me if not since many of my vendors do not accept credit card payments.David 9.6K views 98 comments 3 points Most recent by dannyboyLP September 26, 2021 2:06PMAccounting Technical Support
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In the last three days, two clients have reported that they are unable to pay my invoices because they receive a notice that "Microsoft Defender SmartScreen has blocked the unsafe content". The Wave support bot says "here's currently an issue where Microsoft Defender is falsely flagging Wave's invoice URLs as unsafe. The Engineeri…
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Can you run a P&L report with the current period column and the year to date column without having to run the comparison report. When I run the comparison it does show the information but it has all the "change" information which I don't want to see.
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Greetings, For starters, I found this post very helpful (click here). * I have a CC Account that has been synced with Wave since May 2020. * I have a Checking Account that has been synced with Wave since June 2021. * The Checking Account pays down the CC Account. This is how I've handled credit card payments so far... When Checking isn't there…
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hello i am bryan. I want to find a partner for online business. Anyone interessting?kingslot88org 3 views 0 comments 0 points Started by kingslot88org September 25, 2021 9:43AM Pro Network Listings
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Greetings, Is there a way to see a projection of what is likely to be in an account for the next 30/60/90 days based on what is currently entered in Wave (bills, invoices, transactions, etc.)? I'm picturing something like this which is how my personal financial software "Simplifi (by Quicken)" handles it. How am I supposed to know …
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We are building contractor, we need contractor number or project address or number for each invoice, any possible to change the tile name of "P.O./S.O. Number". we don't need this and better this column can be custom or add more column.StevenChen 2.9K views 13 comments 1 point Most recent by Flopbot September 24, 2021 6:22PMSales & Invoicing Technical Support
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Hi, I've just moved over to Wave from Zoho, great product, nice and simple, but can't see a way to have bills/outgoings set-up on a recurring schedule. Items such as web hosting, rent, internet costs, etc., are the same each month. Right now it looks as is I need to manually create the same bills each time. Is there any way to automate this? Is i…adam_akson 29 views 4 comments 0 points Most recent by APOATreasurer September 24, 2021 2:26PMSales & Invoicing Feature Ideas
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When my customers try to input their credit card information to pay their invoices Microsoft Defender Smartscreen refuses to let them put it in and claims that it is linked to Phishing.AsheOHara 342 views 27 comments 9 points Most recent by Robin_S September 24, 2021 11:49AMSales & Invoicing Technical Support
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I sent an invite the other day to my accountant and when I would go to Settings>Users, it used to show they were invited. Now when I go there I can't see them at all. Where did the invite go? It doesn't show them listed at all. Do I need to resend?TaprootFarmsLLC 6 views 1 comment 0 points Most recent by TaprootFarmsLLC September 24, 2021 7:04AMAccount Settings Technical Support
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My employer is paying me in Semi-monthly. But the gross pay amount is always different in each pay check because he is using Wave. The difference is always few dollars to around 20 dollars for me. But my peer has her latest paycheque with almost $200 less in her gross pay. Is this normal? I always have the same gross amount and deduction for every…FionaGohEmp 4 views 0 comments 0 points Started by FionaGohEmp September 24, 2021 5:57AM Payroll & Employees Technical Support
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This was actually the catalyst for me starting my own business. The 2018 Telstra Small Business Intelligence report found that (in Australia) 62% of customers will stop considering a business if they can’t find information about it online. Also, in Australia, only 50% of small business actually have a website. So, if you're a small business witho…MarkC 434 views 21 comments 2 points Most recent by TechAvidus September 24, 2021 5:42AMWave Discussion
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For my business checking account, when viewing on the Dashboard it gives the correct balance - which is $26,708.47. When viewing under the Transactions (under Accounting) page, it gives an incorrect balance of $26,658.47, which is incorrect and a $50 difference. This is the only bank account and there is $0 in cash on hand. If I go to Reports -…PaxtonLee 542 views 38 comments 0 points Most recent by briiodotcom September 23, 2021 8:25PMAccounting Technical Support
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Hi Is it possible to send one invoice to several different email addresses at the same time, via the iPhone app? I have a new customer that requires a copy of all invoices be sent to other departments. Is it possible to set this up within the customer tab, so it happens automatically every time? Thanks. MarkMarkSmithR9009 8.7K views 237 comments 15 points Most recent by Unhappycanuck September 23, 2021 5:33PMSales & Invoicing Feature Ideas
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As wave can connect to bank accounts and see lots of sensitive commercial information about a business, I would like to have the option of using two-factor authentication (2FA), such as Google Authenticator, in order to provide an additional level of security when logging to wave.Seajays 2.8K views 113 comments 25 points Most recent by mardin September 23, 2021 4:27AMAccount Settings Feature Ideas
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I have 30 years experience in accounting and bookkeeping and am very willing to assist folks on this site. Would like to increase my business as I take early retirement.MarkBallard 3 views 0 comments 0 points Started by MarkBallard September 22, 2021 10:18PM Pro Network Listings
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When I try to upload a bulk transacting via Google sheets, it does everything but when I hit upload, it says uploading for hours and never actually uploads. Is there something I'm missing?choksberg 5 views 0 comments 0 points Started by choksberg September 22, 2021 9:44PM Help Center Discussion
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I received a 100 dollar gift card from Amazon for signing up for their Amazon Prime Credit Card. I used the 100 dollars to purchase products to be resold and have received payments(income) for those sales. Do I treat the sales as 100% profit or should I add line item expenses (Cogs) manually to my business checking account? I could probably downlo…bramon 5 views 4 comments 0 points Most recent by bramon September 22, 2021 8:39PMHelp Center Discussion
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Hi. Came across this thread which was closed with no resolution. I am currently experiencing the same issue. “Hi there , wave invoicing had been working fine up until a week or two ago , when I sent an invoice IÛªd always highlight send a copy to myself , for some reason it isnÛªt working anymore and I havenÛªt changed any settings” Please advi…RSSH 479 views 61 comments 0 points Most recent by Thewhitedojo September 22, 2021 12:00PMSales & Invoicing Technical Support
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I would like to cancel an invoice and create a refund, but not sure how to do that. This is how I created the invoice: * Estimate Created * Estimated Converted to Invoice * Customer paid by Wire Transfer * Recorded a payment Now need to refund $19,700 out of $19,900; (payment was not processed by Wave) Please explain steps, how should I properly…MikeLE 4.8K views 21 comments 0 points Most recent by twa12345 September 22, 2021 6:27AMSales & Invoicing Technical Support
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There should be a way to import a Chart of Accounts via csv or Excel. Already researched and saw this is not available. Could save an extreme amount of time to be able to develop a COA in a spreadsheet and then import it.jmiller_meaewellness 300 views 6 comments 1 point Most recent by Gautam September 22, 2021 5:38AMAccounting Feature Ideas
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how do I delete an account that I created in the chart of accounts?melissa18 6.7K views 10 comments 0 points Most recent by DarseyG September 22, 2021 5:00AMAccounting Technical Support
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Hello, I deleted 2 bank accounts that were imported. Their transactions still show in the Transactions tab. When I click on the dropdown menu on the transaction tab, both deleted accounts are still there, throwing my numbers off. Is there a way to delete it completely?lndsy0817 2 views 0 comments 0 points Started by lndsy0817 September 21, 2021 9:40PM Help Center Discussion
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What type of expense category would be best for a Udemy course? Are online courses to improve skills for your small business tax deductiable? Thanks.bramon 4 views 0 comments 0 points Started by bramon September 21, 2021 8:11PM Help Center Discussion
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Been looking through the options on wave. However, we are looking at a way to add dates to the data input on charges. We charge clients over consecutive days as they do activities and apart from adding the date manually in the 'description' we don't see any other option. Is there a way of doing this automatically? Is this something that may be …Elmohs 270 views 18 comments 3 points Most recent by blue_wren September 21, 2021 7:12PMSales & Invoicing Feature Ideas
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Does anybody know if there's a Transferwise integration in the works? If so, when is it exptected to be available?apollo 103 views 7 comments 1 point Most recent by tpeterke September 21, 2021 5:54PMAPI & Integrations Technical Support
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Hi there, How does one end your financial year and start the new financial year. In my case my financial year ended 28 Feb and the new one started 1st March. Does wave close the books?Diverse 7K views 48 comments 1 point Most recent by GlbInv September 21, 2021 5:42PMAccounting Technical Support
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Hi. I'd like to remove the payment due date from my invoices. Can anyone tell me how to do this please? Many thanks.Handyann 211 views 12 comments 0 points Most recent by Divineto September 21, 2021 5:38PMSales & Invoicing Feature Ideas
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Hello! I have a problem with my Wave account when I see the Trial balance/Balance sheet/or account balance the amount is unballanced my debit is not equal to credit. I tried to find the transaction who made the difference but I cannot find it. Could you help me ?!LLCCOMPANY_123 11 views 3 comments 0 points Most recent by WildGoob September 21, 2021 3:21AMHelp Center Discussion
