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Discussion List

  • June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post update…
    Charlotte Announcement 401 views 50 comments Most recent by VeloxGuy January 22, 2019 12:53AMTechnical Support
  • Hi everyone, nice to meet you! I'd like to extend a warm welcome to 378 new Wavers today. Let’s break the ice! We're closing in on the end of the year. What's a goal you've set for yourself or your business in 2019? Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relevant li…
    Charlotte Announcement 40 views 13 comments Most recent by thebarra January 15, 2019 2:53PMIntroductions
  • Hi everyone! I thought I'd change it up and post on a Friday this time around. If you have a moment to join us, we'd love to meet you! A warm welcome to 581 new Wavers for these last three weeks of November. Let’s break the ice! Are you running or have you run any holiday-related promotions for your business? Please feel free to share any r…
    Charlotte Announcement 38 views 11 comments Most recent by RodrickM December 3, 2018 6:41AMIntroductions
  • Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how …
    Charlotte Announcement Closed 2.2K views 0 comments Started by Charlotte February 26, 2018 3:30PM Wave Features
  • How to customize your invoices and estimates Your Wave invoices can be as individual as you are.  Follow these tips to learn how to make invoices for your business that you are proud to send. Click on Settings in the bottom left corner and s... Read the full story here
    System 971 views 4 comments Most recent by bgad1476 January 23, 2019 5:59PMHelp Center Discussion
  • I keep getting the wrong amount when i try to finalized my account under report. from Jan 1-2018 to Dec 31, 2018, I did checked 1 by 1 and the amount is different , i also put the range date and still show the wrong amount./
    tropicalbenzo 3 views 0 comments Started by tropicalbenzo January 23, 2019 5:13PM General Discussion
  • Hello! I like sending out invoices from Gmail, but would like it even more if there was a way to change the default subject line and email body text. Is there a way to do this? Even better if there was a way to change the text using some of the info from the invoice itself (like the info below the word "Invoice" where I put the project name for…
    thejohnmwhite 26 views 5 comments Most recent by DigitalFX January 23, 2019 4:39PMAccounting
    FASTPAY 17 views 5 comments Most recent by Mikeg January 23, 2019 4:25PMSales & Invoicing
  • I run a small online retail outlet and have been using wave for the past 7 months. When setting up I wasn't sure whether I needed to use 'Inventory' or 'Cost of Goods' when categorizing transactions from suppliers. Now that I have explored my reports a little more depth it's possible that I might have been using the wrong expense category. The des…
    JS7319 32 views 2 comments Most recent by JS7319 January 23, 2019 3:56PMAccounting
  • When I create a new vendor before paying a bill (invoice) the form gives me fields to add information such as address, phone number and email. I thought this information appeared in vendor reporting but am not seeing it. * How can I view this information after I have created the vendor? * Can I edit this information?
    Midwest_City 4 views 1 comment Most recent by Midwest_City January 23, 2019 3:43PMWave Features
  • Hi there! I can't reconcile my statements. All the transactions are in there and correct, however it is not showing in "verified balance" even though they are verified. I saw previous posts about changing time zone. I have done that, changed to EST. Not sure how to fix this. Extremely frustrating and time consuming. !
    OneClub 20 views 5 comments Most recent by Coldbranch January 23, 2019 3:30PMAccounting
  • Handling business expenses with a personal bank account It’s a good idea to keep your business and personal finances separate, but every once in a while you might happen to make a business purchase with a personal bank account. If you need to account fo... Read the full story here
    System 1.2K views 20 comments Most recent by paulsrch January 23, 2019 3:19PMHelp Center Discussion
  • some time estimate window blank , not working
    smartlife 9 views 2 comments Most recent by smartlife January 23, 2019 11:50AMSales & Invoicing Technical Support
    Hi there, I'm wondering if the below problem can be solved.. I normally request client information details then enter all the details into an invoice, select items to go on an invoice and send back to them. I'm trying to cut down some back and forth workload. Is there a way they can enter their own details and select which items they want on…
    BHM 2 views 0 comments Started by BHM January 23, 2019 11:17AM Using Wave
  • Our product team is looking far and wide at the cloud software that our customers use and want to integrate with Wave. There are actually a couple dozen posts about topics like time tracking, e-commerce, point-of-sale, etc. so thanks for sharing there. The purpose of this post is to ask: what are your top 2 requests and why those two? Here, we'…
    Mani 472 views 57 comments Most recent by Union9 January 23, 2019 8:33AMAPI & Integrations Feature Discussion
  • I have a Linguistic company in Italy currently using Wave. From 2019 we have to start using electronic invoicing via the Agenzia Entrata's web portal. Not sure if this is possible on wave? Is anyone else having this problem?
    LetsTalk 6 views 2 comments Most recent by LetsTalk January 23, 2019 7:41AMSales & Invoicing Feature Discussion
  • What does reviewing a transaction do? The verify tool on the Transactions page allows you to separate your transactions into two statuses: verified, and unverified. Think of verified transactions as complete transactions and unverified... Read the full story here
    System 756 views 15 comments Most recent by Dagmar January 23, 2019 7:25AMHelp Center Discussion
  • Please add one more column for QTY units like LTR, NOS, PCS, DRM, KGS, BOX, BKT, etc This will Help in easily understand invoice
    kelwin 3 views 0 comments Started by kelwin January 23, 2019 5:27AM Wave Discussion
  • Can we create an expense group/ category and sub-group/sub category. For example: Category : Advertising and within this category a sub category could be: Print Media, or Trade show events or catalogs etc. How can we incorporate this? Similarly for Payroll and other major categories. Thanks
    raza 784 views 9 comments Most recent by brettrarnold January 23, 2019 4:48AMAccounting
  • Hi We are a small business and recently signed up for ADP payroll and would love to have WAVE as our accounting/bookeeping software, I'm seeking an accountant that is solid small business advisor as well as versed in Wave, please let me know if you are interested to discuss. Thanks, Greg
    GleCreative 15 views 1 comment Most recent by Kimpton January 23, 2019 4:08AMFind a Wave Pro
  • I would like to hire someone that could create the initial setup for use in my trucking business. I'm a one man show, single truck operation, leased on to a company. I receive weekly settlements from the company, I have an existing platform to work from, however, that platform doesn't have a bank registrar setup. So I have found it to be limite…
    madrick2010 20 views 1 comment Most recent by Kimpton January 23, 2019 4:02AMFind a Wave Pro
  • Guide to recurring invoices Recurring invoices allow you to save time, plan ahead, and ensure you always get paid on schedule. They are often the most convenient solution for your regular or subscription customers. Here you'l... Read the full story here
    System 356 views 4 comments Most recent by PopYourCareer January 23, 2019 3:08AMHelp Center Discussion
  • How do I record cash payments?
    Craypaws 14 views 2 comments Most recent by Craypaws January 23, 2019 1:20AMSales & Invoicing
  • Hi. I’m suddenly having issues with the receipts app where it cannot accesss my phone’s camera. It worked fine in the past. I’ve tried deleting and reloading it to no avail. I click on Allow Camera Access but the app does not respond. It will let me do everything else though. I have an iPhone SE with an updated Safari browser, but this is th…
    Farmgal 8 views 2 comments Most recent by Farmgal January 23, 2019 12:29AMMobile Technical Support
  • All about automatically categorizing transactions Oops! Looks like this content is meant for a different version of our accounting application. Head back to the Help Centre home page to search another topic or check out the related articles on the... Read the full story here
    System 1.4K views 8 comments Most recent by Disturbed January 22, 2019 11:29PMHelp Center Discussion
  • Dealing with bad debt: How to write off an invoice What do you do when you realize an invoice you've issued just isn't going to get paid? Perhaps your customer has gone bankrupt, or there's some other reason you can't collect. That sucks, and we fe... Read the full story here
    System 249 views 2 comments Most recent by Samd January 22, 2019 9:11PMHelp Center Discussion
  • hi~ my paypal integration seems to have finally "stuck" now, however, every time i added it before, it created a new starting balance for paypal... so, overall looks like i have a lot more money than i actually do. how do i correct this? thank you!
    MEFinamore 10 views 1 comment Most recent by Samd January 22, 2019 9:03PMAccounting Technical Support
  • Hi, if I have a number of staff who all have the Wave app on their phones (with their own user ids) and are scanning receipts, is there a way in the web app to see which of my staff submitted which receipts?
    Kilkea 15 views 1 comment Most recent by Samd January 22, 2019 8:57PMAccounting
  • User permissions Wave account owners can invite trusted individuals to collaborate on their account as a Viewer, Editor, or Payroll Administrator. As a guest user of a Wave business, you may see that the navigation... Read the full story here
    System 592 views 6 comments Most recent by Samd January 22, 2019 8:43PMHelp Center Discussion
  • Hello! I haven't seen this suggested, and maybe this used to exist in the old interface, but it would be very useful to be able to quickly find a customer on the Customer page through a drop down or search function, as exists in many other areas of Wave. We have a large number of customers as the nature of our business lends itself to one-time sal…
    HandymanHeadlee 2 views 0 comments Started by HandymanHeadlee January 22, 2019 8:03PM Wave Features
  • My company pays an expense for a monthly subscription CRM that charges $100 on the 15th of every month. A friend requested user access for their (different) company through my subscription and offered to contribute half of the cost. They want to pay me on the 1st of every month. I feel like I'm overthinking this. I'll create a recurring invoice…
    epitoma 26 views 1 comment Most recent by Samd January 22, 2019 7:00PMAccounting
  • I know I can set up invoice notifications to go to my clients but is there any way that I can get a notification if it is overdue? Thanks in advance!
    Wyre_Web_Design 12 views 2 comments Most recent by Wyre_Web_Design January 22, 2019 6:58PMSales & Invoicing Feature Discussion
  • It would be great if we could pass known variables to a customized invoice template. For example, I have a few folks that I invoice separately for different companies. Rather than just sending with the standard subject line that comes across as something like "Invoice #10 from MY COMPANY", if I could customize that line in the invoice section …
    mgallant 16 views 6 comments Most recent by ReneJ January 22, 2019 6:51PMWave Features
  • I invoice on the 23rd for the following month's services, and invoices are due by the 5th. I noticed that on my Profit and Loss report, that the income is shown for the invoice date, even though payments received are in the following month. So, my income for January is all reported on 2018 December - etc. My invoices are all re-occurring, and ne…
    tsmith 13 views 1 comment Most recent by Samd January 22, 2019 6:27PMAccounting Feature Discussion