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June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post updates here…Charlotte Announcement 919 views 56 comments 1 point Most recent by gtams January 13, 2021 10:17PMTechnical Support
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Hi everyone, nice to meet you! I'd like to extend a warm welcome to 378 new Wavers today. Let’s break the ice! We're closing in on the end of the year. What's a goal you've set for yourself or your business in 2019? Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relevant links be…Charlotte Announcement 251 views 15 comments 1 point Most recent by AccountsPro August 20, 2020 9:27AMIntroductions
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Hi everyone! I thought I'd change it up and post on a Friday this time around. If you have a moment to join us, we'd love to meet you! A warm welcome to 581 new Wavers for these last three weeks of November. Let’s break the ice! Are you running or have you run any holiday-related promotions for your business? Please feel free to share any relev…Charlotte Announcement 178 views 12 comments 1 point Most recent by AccountsPro July 25, 2020 12:37PMIntroductions
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With our world impacted by the spread of the coronavirus, we've all had to adapt to change. We're looking to our community of small business owners to find those who have completely pivoted or in some way reimagined their business model in response to COVID-19. Whether you're consulting other entrepreneurs on navigating through these tough times, …CamilleB_09 Announcement 538 views 15 comments 1 point Most recent by AccountsPro July 25, 2020 12:34PMGeneral Discussion
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We're working to help simplify your experience with Payroll by Wave, and have made recent updates to your account to help give you more flexibility and customizations around how you pay your workers. Have a question or request for a feature that will help you work more efficiently? Add your feedback here! See the full picture with improved tax p…Laura_Kavanagh Announcement 69 views 1 comment 0 points Most recent by Laura_Kavanagh July 16, 2019 7:33PMPayroll & Employees Release Discussion
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We're excited to announce some new offerings to our current Payroll by Wave employers! Have a question or request for an upcoming release? Add your feedback here! Introducing Workers Compensation Workers’ compensation insurance is critical for keeping your employees and business safe. This is why Wave has partnered with AP Intego to help you ge…Laura_Kavanagh Announcement 67 views 0 comments 0 points Started by Laura_Kavanagh July 16, 2019 7:25PM Payroll & Employees Release Discussion
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If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees, t…Laura_Kavanagh Announcement 159 views 0 comments 0 points Started by Laura_Kavanagh February 7, 2019 2:45AM Payroll & Employees Release Discussion
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Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how we…Charlotte Announcement Closed 4.5K views 0 comments 14 points Started by Charlotte February 26, 2018 3:30PM Wave Features
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User permissionsWave account owners can invite trusted individuals to collaborate on their account as a Viewer, Editor, or Payroll Administrator. As a guest user of a Wave business, you may see that the navigation... Read the full story hereSystem 27.3K views 143 comments 1 point Most recent by HoF January 16, 2021 1:24AMHelp Center Discussion
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When reading I noticed it was a two day payout to reach my account it’s now been 3 days which is causing me to worry since it my first transaction using a cardAlecslas 2 views 0 comments 0 points Started by Alecslas January 16, 2021 1:19AM Help Center Discussion
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How do I troubleshoot my bank connection?Oh no, it's a redirect message! This article applies to a different kind of bank connection. Read more about bank connections. Bank connections are a great way to get data into Wave. Those buildi... Read the full story hereSystem 14.5K views 285 comments 0 points Most recent by Johnnie January 16, 2021 12:43AMHelp Center Discussion
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Not sure if this is the right place to post this. Etsy recently made a change to how they apply fees, so instead of sending a "bill", with all of your fees which you'd pay once a month with credit card, they now include all your fees right in your Etsy Deposit Balance account so they get subtracted right from what you are owed. The prob…Bizfound32 1.6K views 14 comments 2 points Most recent by Ziggy January 15, 2021 11:31PMAPI & Integrations Feature Ideas
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I've been using Wave for a long time. Over the years they have made changes to the system that had royally screwed up my accounting. So I created a "new company" in Wave for 2020 - a clean slate with my accounting. Everything had been going great until Wave dumped a bunch of 2019 and earlier transactions into my "new company". …abrasivejustin 9 views 0 comments 0 points Started by abrasivejustin January 15, 2021 10:16PM Accounting Technical Support
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I lost the connection with my linked bank account a few days ago, i was able to re-connect again with the bank account but i can not see any transactions from 2021. What do i do?Veronica26 16 views 1 comment 0 points Most recent by JulianP January 15, 2021 10:03PMAccounting Technical Support
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New here. Can someone please tell me if I can override the account set up and manually enter the ABA and account number associated with my business account to add as a funding source. The attributed institution type on the list is for the Personal login and not the Business accounts which has a separate login.PsycYourMind 7 views 1 comment 0 points Most recent by JulianP January 15, 2021 9:58PMPayroll & Employees Technical Support
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How to write off an invoiceWhat do you do when you realize an invoice you've issued just isn't going to get paid? Perhaps your customer has gone bankrupt, or there's some other reason you can't collect. That sucks, and we fe... Read the full story hereSystem 12.4K views 67 comments 0 points Most recent by JulianP January 15, 2021 9:51PMHelp Center Discussion
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How to save customer credit card information for invoice paymentsIf you do business with the same customer, it is handy to have their credit card information on file. Here's how to save credit cards when you use Payments by Wave. There are two ways you can save ... Read the full story hereSystem 9.3K views 36 comments 0 points Most recent by JulianP January 15, 2021 9:48PMHelp Center Discussion
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I am seriously thinking of moving here from quickbooks but I cant figure out a way to implement their sub-accounts feature as we have a lot of itemized accounts that can be easily categorized. Any suggestions?Soso 535 views 9 comments 2 points Most recent by JulianP January 15, 2021 9:06PMAccounting Technical Support
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How sales tax works in WaveThis article explains how sales tax works in Wave, and how to record sales tax activity. How is sales tax tracked? When you create a sales tax, Wave automatically creates a sales tax liability acco... Read the full story hereSystem 3.1K views 35 comments 0 points Most recent by JulianP January 15, 2021 9:04PMHelp Center Discussion
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Why can't I change my business currency?When you first create a business in Wave, you're asked to choose your business's primary currency. This becomes your default business currency, and it cannot be changed after it is set. This articl... Read the full story hereSystem 6.2K views 17 comments 0 points Most recent by JulianP January 15, 2021 8:58PMHelp Center Discussion
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Hi, I'm having trouble logging a prepaid software expense that I paid in full for a software service for 12 months using my linked credit card. I am trying to: deposit/debit "prepaid services" asset account for the full amount withdrawal/credit "Credit Card ending XXXX" (that is linked) for the full amount. When I try to ent…Noah_0 12 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:34PMAccounting Technical Support
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Sometime near the end of December, our nonprofit's bank stopped talking to Wave for one of our accounts, (we have two checking accounts.) Then when I tried to reconnect, it wouldn't validate my credentials. So I had to create a new connection and import transactions, which I imported from the date the prior connection stopped working. Now it'…Star044 20 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:31PMAccounting Technical Support
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Is there a way to print the General Journal for a time period - just Journal transactions, showing two-sided entries (Debit/Credit)?dclark1024 9 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:23PMAccounting Technical Support
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I am trying to set up payroll and we are brand new to wave, previously using quickbooks. Our employees are currently paid every other week, pay dates are on weds. If we remain on the current schedule our paydates fall on the 13th and 27th of january (there were a few days in december of last year in this pay period). Set up is not allowing me t…JaimeinOR 11 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:05PMPayroll & Employees Technical Support
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How to customize your invoices and estimatesYour Wave invoices can be as individual as you are. Follow these tips to learn how to make invoices for your business that you are proud to send. Click on Settings in the bottom left corner and s... Read the full story hereSystem 19.2K views 134 comments 0 points Most recent by JulianP January 15, 2021 7:59PMHelp Center Discussion
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What are customer statements and when should I use them?Customer statements allow you to summarize all the invoices and payments for a customer between two dates in a single view. Send a statement to your customers if they have more than one invoice ou... Read the full story hereSystem 27.9K views 265 comments 0 points Most recent by JulianP January 15, 2021 7:53PMHelp Center Discussion
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[Limited Release] Everything you need to know about Instant PayoutsAs they say, time is money. With Instant Payouts, you’ll be able to push funds to your bank account via your Visa or Mastercard debit card and receive the money nearly instantly, even on evenings, ... Read the full story hereSystem 6.5K views 31 comments 0 points Most recent by storage_unlimited January 15, 2021 7:48PMHelp Center Discussion
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Hi All, fairly new to Wave and was wondering if there is a way to show which items are taxed which tax on a line per line basis rather than it just being totally at the bottom. Not all items I invoice are taxed both the GST and PST, some only GST. Customers want to see what taxes they are paying for what items. Any help is appreciated!Christine_Friend2020 39 views 5 comments 2 points Most recent by JulianP January 15, 2021 7:27PMUsing Wave
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I'm just starting out with Wave and want to get it set up correctly in the beginning. I"m a sole proprietor with 2 businesses that I operate from the same bank account and credit card. What's the best way to set up to allocate transactions to each business and still have everything balance in the end?ktj001 10 views 1 comment 0 points Most recent by JulianP January 15, 2021 7:18PMHelp Center Discussion
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How to add a sales taxPerhaps you're the kind of person who likes to get everything set up and organized in advance, or maybe you prefer to tackle tasks as they come up. Either way, we've got you covered. Wave makes it ... Read the full story hereSystem 8.1K views 50 comments 0 points Most recent by JulianP January 15, 2021 7:07PMHelp Center Discussion
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I have some invoices that will never be paid. How do I lay them to rest so they don’t appear in “overdue” invoices?326Peruvian 5 views 1 comment 0 points Most recent by JulianP January 15, 2021 6:57PMSales & Invoicing Technical Support
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How to handle sales tax returns and refunds from your governmentAttention: This FAQ does not apply to all businesses. Please consult a tax professional to learn more about what your business can claim and about which sales taxes are recoverable taxes. Depending... Read the full story hereSystem 10.6K views 92 comments 0 points Most recent by Scspa January 15, 2021 6:38PMHelp Center Discussion
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I'm bummed that Wave will no longer be integrated with PayPal. It's not a huge source of transactions, but it means more work for us. Does anyone know how I can manually enter PayPal transactions or can I upload a CSV? ThanksLisaW_2 38 views 2 comments 1 point Most recent by mommyof4grlz January 15, 2021 6:22PMAccounting Technical Support
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I was just notified that Wave payments will no longer be available. Any suggestions of another payment service to switch to in light of not being able to use Wave for payments anymore? Do any other services integrate with Wave for accounting purposes?Secundus 12 views 1 comment 0 points Most recent by mommyof4grlz January 15, 2021 5:56PMSales & Invoicing Technical Support
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Tax services with WavePayroll by Wave offers an additional Tax Service for several states within the US. With this service, Wave can pay and file your state and federal taxes when you activate your Payroll account. All ... Read the full story hereSystem 13.9K views 46 comments 0 points Most recent by JulianP January 15, 2021 5:08PMHelp Center Discussion
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Is there any priority given to recurring billing? Any ETA on this feature? I'm currently down to wave and freshbooks in my evaluation. The only thing holding me back from wave is the recurring billing feature.ShawnMclean 2.6K views 98 comments 4 points Most recent by danibart January 15, 2021 5:00PMSales & Invoicing Feature Ideas
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Hello all, I am looking to setup payroll but only have contractors. It keeps telling me that I have to complete my payroll by adding an employee. What do I do?rittenpsych 36 views 5 comments 0 points Most recent by JulianP January 15, 2021 4:32PMPayroll & Employees Feature Ideas
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I am new to wave, was using joist since 2018, decided to make the switch for the new tax year so I can keep better track of my invoices with the desktop app. I invoiced a customer yesterday and they ended up paying it right away, but now I cannot see my payment when I click on it. Will my payment still go through? I realize that I need to verify I…LIBZBUILDINGSYSTEMS 11 views 1 comment 0 points Most recent by JulianP January 15, 2021 4:29PMUsing Wave
