non existent support

phrphr Member Posts: 1

i've been using wave for my small business since 2016, to be honest its been great, but recently ive sent emails asking for support with specific problems and not had a reply, the chat bot is woefull, i appreciate its free but come on.
When the bank connection was removed I didn't mind even though id hoped for a paid tier to be offered and i would of signed up in an instant.
Whats going on?

Comments

  • David_autofile_MLDavid_autofile_ML Member Posts: 21

    Hi

    Passionate about Wave, we have built a bank connector

    More at autofile.ML

  • AlexLAlexL Administrator Posts: 1,753 admin

    Hi @phr , very sorry about the extended wait time recently. It's a very busy time of year for everyone and we've been working hard to get through the back log. If you do have any questions, let me know!

    edited February 14, 2020
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