How to add a payment to a bill

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Comments

  • Admingirl007Admingirl007 Member Posts: 1

    Hi. Please help I am so confused what is the difference between entering a bill and a receipt.
    Sorry but the whole time I was using quickbooks so i am new to all this.

  • JordanDJordanD Administrator, Moderator Posts: 515 admin

    Hi @Admingirl007 and welcome to Wave's Community Forum! In Wave, a receipt will show an expense that has immediately occurred for your business - think something that you have already made an expense for and the funds have come from your business already. A bill is usually something that you would receive from a vendor in order for you to pay them for their work. In many cases, the payment isn't required in full until the work or service has been completed, but you are given a bill to show you what the incurred costs will likely be. Bills also typically tend to have a future payment date and payment due date on them. Hope this helps!

  • LA2LA2 Member Posts: 1

    I created several bills in for a vendor, as we receive invoices weekly but pay them monthly. I am trying to record a payment by cheque for multiple bills and match the bank transaction. What is the best way to do this? It seems like it should be simple to match the cheque to the invoices but I don't seem to be able to do that?

  • EmmaPEmmaP Administrator Posts: 639 admin

    Hi @LA2! If you have the bank imported transaction in your Transactions page, the best way to do this would be to categorize it as 'Payment sent for a Bill in Wave' then select the outstanding bill. This will mark the bill as 'Paid' and categorize the transaction correctly. If you want to apply the transaction to multiple bills you can split the transaction and categorize each split line to a bill!

  • RGSTreasurerRGSTreasurer Member Posts: 1

    In October 2019 we received a bill and paid most of it at that time, but held back approx £40 as there was a dispute, so the invoice showed that it was partially paid with the £40 outstanding. In Feb 2020, we reached an agreement and then paid off the remaining £40. However in the cashflow report it looks like it has treated as having made the full payment twice. It has not recognised that the Feb 2020 payment was only £40 and instead it has taken the full amount on the original invoice. I think this is a bug, please would you look into it. Let me know if you need any more information or screen shots and how I might get them to you. Thanks a lot

  • mycharvelmycharvel Member Posts: 2

    Never mind... :)

    edited March 13, 2020
  • ZoonoZoono Member Posts: 2

    Create payment is not an option on the purchase tab for me?

  • JessGJessG Administrator Posts: 54 admin

    @Zoono Looks like you're referring to the process of paying a bill in Wave.

    • First you need to click Purchases on the left side of your screen and select Bills.
    • Find the bill you want to click Record a Payment

    The second part refers to "create a payment" and filling in following details:

    • The Payment Date.
    • Select a Payment Account.
    • Fill in the payment Amount.
    • Write a brief Memo if you'd like to make any notes on this payment.

    • Click save to finish the process!

    edited March 26, 2020
  • JessGJessG Administrator Posts: 54 admin

    @RGSTreasurer Hello! Thanks for reaching out. The first thing I would check here would be to find the specific transactions relating to these bill payments and see what the breakdown of them is.

    I would recommend doing that by heading to Accounting > Transactions, select the account in which the payments were made, arrange the dates applicable then filtering by Bills > Payments.
    See screenshot below:

    If the transactions appear to be in the appropriate amount, feel free to reach out to support to further investigate!

    If the transactions appear to be in wrong amounts, it's likely the the payment to the bill was recorded incorrectly. Edit the transactions in the transaction window > click Save.

    edited March 26, 2020
  • ZoonoZoono Member Posts: 2

    @JessG said:
    @Zoono Looks like you're referring to the process of paying a bill in Wave.

    • First you need to click Purchases on the left side of your screen and select Bills.
    • Find the bill you want to click Record a Payment

    The second part refers to "create a payment" and filling in following details:

    • The Payment Date.
    • Select a Payment Account.
    • Fill in the payment Amount.
    • Write a brief Memo if you'd like to make any notes on this payment.

    • Click save to finish the process!

    When doing this there is no payment option. It only records a payment. It doesn't actually pay the bill to the vendor or transfer cash to the vendor?

  • ConnorMConnorM Member, Administrator Posts: 1,229 admin

    Hey @Zoono, that's correct. The only way this would actually pay your vendor or transfer them the cash would be if you are signed up for Wave Payroll. If you are not eligible for our payroll software, you would need to pay that vendor outside of the Wave platform.

  • ourpackourpack Member Posts: 1

    Why I can/t make a record a payment for Purchases -> Bills guys. The screen just goes dim black and then stuck on that screen. While I check the link for record a payment the link address going to javascript:void(0)
    How I can make record a payment? Need your help guys, thanks.

  • CalliePCallieP Administrator Posts: 439 admin

    Hey @ourpack , thanks for reaching out! I'm sorry to hear you're having some trouble recording payments on your Bills here. It sounds like this might be a browser/network issue. Below, see some initial troubleshooting for this issue. If, after trying all of the tests below, you're still having trouble, please reach back out and we can see what we can do!

    Browser Troubleshooting
    Wave supports the latest versions of Chrome, Firefox, and Edge. We'd also recommend that you try using Wave with browser extensions disabled. If you have Chrome, try opening up an incognito window, logging into your Wave account, and try again (or if you have Firefox, open a private browsing window).

    If that doesn't work, you may also need to clear your cache and cookies. You can read more about the browsers we support, and how to troubleshoot issues for your individual browser HERE.

    Network Troubleshooting

    1. If you're using a VPN, please disable it.

    2. Please power-cycle your modem and/or router. A great article that walks you through how to do this, and why it helps is available here: https://www.lifewire.com/how-to-properly-restart-a-router-modem-2624570.

    3. Try connecting to a different network. The fastest way to do this is usually to tether to your mobile device.

    4. If you're still having trouble, please make sure that your browser is compatible with Wave.

    5. Disabling your antivirus software, or adding waveapps.com to your antivirus whitelist should resolve any access issues you're having with our integrations or third party modals (such as banking login info).

    I know these tests can seem random, but I've seen these very things work for users in the past!

  • cwsinkcwsink Member Posts: 9

    If I have recurring bills (such as rent), what's the best way to track that? I have been duplicating the bill then making the payment, but starting to wonder if just making a new payment each month on the same bill would be better?
    What is the best method?

  • jai_capellajai_capella Member Posts: 2

    As an accountant, it is pretty disappointing that Wave does not allow you to pay vendors without setting up payroll. Most of my clients have no need for payroll right now, but they do need to pay their vendors. Having to manually record payments inside the system, but then pay outside is making me reconsider this software. Business owners are looking to reduce their time burden, not expand it. Even if they applied a fee model like they do for receiving customer payments, figuring this out should be a priority.

    edited September 26, 2020
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