Wave is discontinuing Bank Connections outside of the US and Canada
Starting on January 1, 2020, you will no longer be able to connect a bank account to Wave to import transactions. You can find our FAQ regarding these changes below. If you have any other questions, please let us know by leaving a comment on this thread.
Why is Wave no longer supporting bank connections outside of the United States and Canada?
Because of the complex and different requirements of financial institutions around the world, as well as limitations with the data aggregator Wave previously used to facilitate bank connections, we found that we were not able to provide a connection experience that met our standards for quality and consistency. As a result, we have decided to narrow our focus to North America, specifically the US and Canada.
This will allow us to deliver a higher quality bank connection experience while keeping our accounting and invoicing platforms free for all users worldwide.
Will this change in the future?
Wave does not currently have plans to support bank connections outside of the United States and Canada.
When is this happening?
Transactions from connected accounts will import up to December 31, 2019. Transactions after this date will not be imported.
How is Wave communicating about this?
In October, we communicated directly with all customers in affected regions who have actively used our accounting features in 2019. We will begin showing further messages and notifications in the application through the coming months.
Are there other ways to import my transactions?
Wave users outside of the US and Canada will still be able to add transactions manually and will continue to have access to all of Wave’s accounting features. Transactions can be imported in bulk using the statement upload tool, as well as our Google Sheets integration called Wave Connect.
What does this mean for Wave’s other free software?
There are no changes to the availability or functionality of any of Wave's other features. We know that Wave's free features offer incredible value to small business owners around the World. We'll continue to offer and improve our free invoicing and payments processing integration with Stripe in regions we currently support.
I’d be willing to pay for these services, would you build it then?
Right now, supporting bank connections outside of North America is not the right business decision for us. In order to ensure that we are able to make feature investments while keeping our accounting and invoicing platforms free for users worldwide, we will continue to focus on growing our business in North America through our paid services in that region.
Is this Wave’s choice or because of your data aggregation partners?
This is a business decision Wave made independently.