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Held payment

EtoshaEtosha Member Posts: 2
I don’t see how I creat my payments account send invoice my customer pays via ach then 7 days later my payment is successful and now all of a sudden my account is at risk. I don’t think so not 7 days apart and how convenient it’s all of a sudden a risk at the exact same time the payment was successful. I’m needing my money now it stayed on the successful invoice payout date is 01/13/21 and I have yet to get my money. Do I need to pursue legal action. This company so far is going against everything you advertise.
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Comments

  • JulianPJulianP Administrator Posts: 544 admin

    Hey @Etosha !

    After taking a look on the back end, I can see that you were assisted via chat and email. If you have any other questions, feel free to reach back out!

  • EtoshaEtosha Member Posts: 2
    No I’m still needing assistance reevaluate my payments account I emailed copies of no chargebacks for my previous account as well as my dl
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