My last transaction of $11,000 is now on hold and I have no insight into when I can access this money. This never happened before. How can I find out what is going on?
Hello @GC3 !
I'm sorry to hear that your payment was placed on hold. After taking a closer look on the back end, it looks like one of our support agents assisted you via your ticket request. If you have any other questions, don't hesitate to reach back out!