Since WaveApps switched to Plaid cannot import banking transactions directly
Since WaveApps switched to Plaid to connect bank accounts to Wave, I have not been able to connect to my banks business portal (Columbia Bank State Bank). My bank changed to a new system that has 3 fields to enter login information: Company ID, User Name and Password. The only connection Wave is offering is to the personal banking accounts.
I have requested to WaveApps customer support to setup a connection to the business portal but the response I got was "you can manually import the transactions".
Now, I have to setup a Google sheet, add the WaveApps add-on, pull the transactions down from my bank, import the transactions to the spreadsheet, copy the correct (limited) information to the sheet with the add-on prepared columns, verify the data, then I can upload the data where I have to go through each transaction to correctly categorize it.......SO MUCH TIME WASTED ON MY END!!
I am a single person trying to use the most of my time to make money and now I have to do all that as well.
This could be easily fixed by their provider (Plaid) by creating a correct login prompt for my business portal. I was able to import transactions directly from my account with their previous provider.
Why won't WaveApps fix this issue?