+1 for the I Can't Believe there are no credit notes...even very small businesses need this. I'm not sure what the moderators or product team are doing to keep in touch with business owners/typical users, but man, this is seriously a basic/essential/fundamental thing...I wouldn't even call it a feature, it's supposed to be part of the core.
I know this software is pretty good and free and I much appreciate it, but this is a serious pain point. At least allow us to record a positive or negative balance at the Customer account level.
I am battling to find process a credit note. Any suggestions/guidance?
Hi @Brigette . We don't currently offer the capability of a credit note, but I've merged your thread into this one so you can get some more context as well as resources on it.