I can't update my Business Profile

JaredIshamJaredIsham Member Posts: 2

I am trying to update my Business Profile for setting up my payroll and I keep getting this error "Oops! Some information is missing or entered incorrectly. Please review errors below and try again."

There are no errors highlighted and all the fields I have filled out correctly.

Comments

  • JordanDJordanD Administrator, Moderator Posts: 501 admin

    @JaredIsham Hmmm my first instinct here is to ask for a screenshot to confirm what is entered, however, because this is a public forum, I would not recommend that. Instead, you should have access to chat while you are using Wave Payroll and are located in Canada/US. Can you please navigate to the Support button from within your account and connect with our Support Team? They should be able to take a closer look and work with you towards a solution! :)

  • JaredIshamJaredIsham Member Posts: 2

    I actually just got it fixed by help of Sam with Wave Support. Not sure exactly what it was but I think it had something to do with the Tax numbers not syncing.

  • JamieDJamieD Administrator Posts: 1,145 admin

    Thanks for keeping us in the loop @JaredIsham -- I'll forward your message along to Sam :)

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