Item list not loading on invoice

lampraislamprais Member Posts: 1

When adding new, pre existing items to the invoice the list is not loaded initially. I have to wait for around 1 minute for the list to become available for selection.

I can also see errors in the chrome console for various Wave related web components, which i'm guessing has something to do with the delayed list load.

Is this a known issue?



  • BarsinBarsin Administrator Posts: 1,811 admin

    Hey there @lamprais

    Not that we're aware of but it is a case by case basis. A lot of times this may be caused by a myriad of factors:

    • Clearing browser cache/cookies
    • Network issues and limitations
    • Browser add-ons (we've noticed that some can really hinder the performance of our app.
    • VPN
    • Firewall/antivirus software.

    A good way to troubleshoot is to try disabling some of these and seeing whether the application works a bit differently. Perhaps a chrome incognito window as well? Do let us know what works for you.

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