Why cant I merge duplicate transaction during reconciliation?

CoriCori Member Posts: 1

Two duplicate credits. Same date, same amount, same account, same category.
When selected the merge button does not appear as available.
Why?

Comments

  • EmmaPEmmaP Administrator Posts: 639 admin

    Hi @Cori, thanks for reaching out! That sounds strange. If they have the same 'account' they should be able to be merged. Are you able to share screenshots of the two transactions you are trying to merge here? If there are duplicate transactions, you could also delete one of them instead of merging! Feel free to edit out any details form the screenshot you don't want to share :)

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