Not able to restart my bank connection after migration

Gonzo1982Gonzo1982 Member Posts: 14

I created a help ticket 2 days ago and still haven't gotten a response. I went in and restarted my bank account after the migration, but my bank info in and it looked like it authenticated. I go to bank connections afterward, and it goes back to the list of banks and doesn't show my bank connected. I search for my bank and try to reconnect and it says I'm already connected????

This is really frustrating, especially while trying to get 2019 taxes in order. Can someone please fix this?

edited January 17, 2020 in Bank Connections


  • AlexLAlexL Administrator Posts: 1,946 admin

    Hi @Gonzo1982 , it's a busy time of year and we're working hard to keep up with all of our support requests. I do see through your ticket however that you were able to get your connection working. Glad to see you got it figured out!

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