SOLVED: Can't Convert Estimates to Invoices

Core_10Core_10 Member Posts: 2

I haven't been able to convert estimates to invoices since Friday, keep getting and Error 500 message and can't invoice clients to get paid?

Comments

  • Ray_Fri_001Ray_Fri_001 Member Posts: 0

    It would appear that when I create an estimate (with a dedicated estimate number) and then later convert said estimate to an invoice, then that estimate number can be converted to an invoice again and again. This opens the door for a lot of trouble with potential rebilling to clients. Could you please have a look at it and try to fix it?

    Thx
    Ray

  • PeterLTOPeterLTO Member Posts: 1

    For the past couple days, this option hasn't been working for me. I go through the process to convert an estimate and it stalls and I get an error message...

    We've encountered an unexpected error.
    Our technical team has been alerted. We apologize for the inconvenience.
    Use your browser's back button and try again, or try one of the following:

    Wave home page
    Sign up for a free account
    Sign in
    Wave Community
    Help Center

    Error code: 500

    It this a system-wide problem that is being fixed?

  • HandydadHandydad Member Posts: 1

    Hello. I am new on here; and attempting to change an estimate into an invoice; and I keep getting a popup that has the wave icon, and then get sent back to the wave website. Does anyone know how to convert an estimate to an invoice? Thanks so much.

  • RiekkieRiekkie Member Posts: 0

    This is the message it shows
    Hi We've encountered an unexpected error.
    Our technical team has been alerted. We apologize for the inconvenience.
    Use your browser's back button and try again, or try one of the following:

    Wave home page
    Sign up for a free account
    Sign in
    Wave Community
    Help Center

    Error code: 500

    Coeveryone
    I got this problem from Friday with my wave account i cant convert a estimate to an invoice then it shows me error 500 and that the technical team is working on it. when will this be fixed. Please
    thanks

  • TBuildTBuild Member Posts: 1

    I am having the same problem. Any update?

  • Core_10Core_10 Member Posts: 2

    Not on my side and nothing has been posted from a Wave representative.

  • PremmPremm Member Posts: 1

    I have the same problem.

  • AlexLAlexL Administrator Posts: 1,364 admin

    Hi @PeterLTO @Ray_Fri_001 @Core_10 @Handydad @Riekkie @TBuild @Premm ! We were seeing an issue with converting estimates to invoices but the team has since solved the issue! If you're still seeing this issue, please don't hesitate to contact us!

    edited January 14, 2020
This discussion has been closed.