Vancity

GrizGriz Member Posts: 1

My chequing account is the only one of my Vancity Accounts that is connecting/importing. I'm wondering on what the timeline for other Vancity accounts like Membership Shares or Vancity Visa?

Can you guys release a roadmap/timeline for implementation? It would be a huge benefit to all of those (like me) who own a small business and rely on the automatic import feature to manage our accounting so that we may focus on the business. It would also stop this flood of questions concerning Bank Connections.

Thank you for your assistance.

Comments

  • ScottRScottR Member Posts: 1

    Vancity Visa used to work in the old system. Why the step back?

  • AndieAndie Member Posts: 1

    another aspiring Wave user here! I can't use the software until Vancity Visa is supported!

  • ConnorMConnorM Member, Administrator Posts: 1,229 admin

    Hey all,

    It looks like what's happening here might be an error on our new banking partner's end. From what I can see, they've been made aware of the issues surrounding connections to Vancity. I'm sorry for the inconvenience here, but it looks like the Vancity connection is one that's being worked on at present. Thanks for your ongoing patience.

  • ChrisTenChrisTen Member Posts: 4

    This is affecting my account too. Vancity Visa no longer supported.
    I Hope you can fix this ASAP
    Thanks

  • erichhdschmitterichhdschmitt Member Posts: 6

    Hi, I've connected my Vancity (BC credit union) account, and I have several associated accounts with it. Unfortunately it doesn't show my "Vancity enviro Classic VISA" credit card as an option. Also, it is not an option in the search function. How can I add this credit card in order to auto-import transactions?

  • erichhdschmitterichhdschmitt Member Posts: 6

    Hi, I've connected a Vancity checking account, and it has an associated line of credit account. I can see both accounts under "Connected Accounts", and have the Auto import switched "on" for both, but only the checking account auto imports, and none of the line of credit account transactions auto import. How can I fix this?

  • erichhdschmitterichhdschmitt Member Posts: 6

    Hi, having the same issue with Vancity VISA, as well as Vancity CREDITLINE (Line of credit). Only my Vancity checking is working on the auto-import...

  • Kyle_CKyle_C Member Posts: 3

    I've been using wave for 2 years with no problem with imports but this month it has just stopped importing. Has something changed?

  • GrinchGrinch Member Posts: 1

    Me three! Help!

  • Aimee_RefocusAimee_Refocus Member Posts: 1

    I'm having the same issue. It used to work fine, and then after the recent update my Vancity Visa card no longer appears as a connection. As it is the primary way all of my business expenses are paid, this is a major issue for me.

    I look forward to any help that can be provided.

  • ConnorMConnorM Member, Administrator Posts: 1,229 admin

    Hey all,

    Just keeping you in the loop here. The connectivity issues surrounding Vancity Visa Card accounts are ones that my banking partners are still looking into. We're still looking into it, but I believe the Creditline accounts that have been referred to in this thread will no longer be supported. I'm working on getting the final word with regards to whether or not those will work in the future. We appreciate your ongoing patience during this matter.

  • ChrisTenChrisTen Member Posts: 4

    @ConnorM said:
    Hey all,

    Just keeping you in the loop here. The connectivity issues surrounding Vancity Visa Card accounts are ones that my banking partners are still looking into. We're still looking into it, but I believe the Creditline accounts that have been referred to in this thread will no longer be supported. I'm working on getting the final word with regards to whether or not those will work in the future. We appreciate your ongoing patience during this matter.

    None of my Vancity accounts work whatsoever. Chequing and savings in personal or business do not work. I have even deleted the connection and started over, but no success. A credit line is still a chequing account so it should't make a difference what it is called. You should remove Vancity altogether as none of works.
    And of course the visa doesn't work either.

    What have others experienced? Please chime in.

    Thanks

  • alexharrrisalexharrris Member Posts: 1

    I've been trying to set up my Wave account and now am realizing that Vancity does not work with Wave? Do you have any idea when this will be fixed? My debit isn't showing my transactions and I can't link up my visa.

    Thanks

  • AlexLAlexL Administrator Posts: 2,637 admin

    Hey @alexharrris , I'm afraid we still don't have an ETA on a fix at the moment.

  • ChrisTenChrisTen Member Posts: 4

    @AlexL said:
    Hey @alexharrris , I'm afraid we still don't have an ETA on a fix at the moment.

    Hi Alex,
    It pains me to say that without a fix I have no choice to move on. I have begun preparing for a transition to Quickbooks at my fiscal year end. :(

    Robyn

  • JuditJudit Member Posts: 7

    It's March 11 and still no fix. Tax deadlines are quickly approaching. It's very sad that Vancity doesn't work. We've just started using wave payroll a few months before this issue and have been hoping it would be fixed. Just like Robyn, we are likely going to switch to Quickbooks or Xero.

  • MessmerizaMessmeriza Member Posts: 4

    I am following up with the connectivity issues with Vancity Visa since this has now been going on for 9 months. I know Vancity recently changed their Visa login. It looks like Wave is pointing correctly to the new URL (https://creditcards.vancity.com/) however I am unable to login. Any update on this?

  • johnkimhvacjohnkimhvac Member Posts: 5

    today is Oct 2020.
    they are not working anymore.
    no more update, don't waste your time

  • AlexLAlexL Administrator Posts: 2,637 admin

    Hi everyone. This is still something that we're working towards getting fixed for the future, but I'm afraid it's proved to be a lot more difficult that originally planned so we still don't have an ETA. Because the connection still isn't functioning, please feel free to use Wave Connect to get your transactions into Wave in the meantime.

    edited October 6, 2020
  • MilosMilos Member Posts: 1

    I've been using Wave for many year. I just wanted to add my voice to this thread that the Vancity VISA connection is something critical I am looking for. Hopefully this can be resolved soon. Thank you.

  • WillistonWilliston Member Posts: 3

    Same issue here since September 2020. I'm uploading CSV statements manually. Not fun. Looks like Vancity Visa implemented two-factor authentication on their new website and this is probably the issue. Wave Accounting dev team needs to implement handlers for their new login API... but are probably having issues because I'll bet my right arm Vancity Visa has implemented some stupid non-standard login system.

    I will say I am still very happy with Wave Accounting and hope they will get this resolved quickly.

    edited February 4, 2021
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