Payments of Accounts not registering
Have been working with wave for a while now - practically on my own without any support .... (gave up after trying !!!!). I need your assistance in clarifying why payment of an invoice is not cleared in the customer's account. Statement shows 'PAYMENT MADE FOR INVOICE ...... WITH CLOSING BALANCE 0.00'.
Following opening of customer's account still shows closing balance of: XXXXXXXX
PLEASE ASSIST - I HAVE 2 SUCH ACOUNTS which I cannot explain.
Thank You very much.