Bank connection no longer working: Coast Capital Savings Credit Union
The Coast Capital Savings Credit Union bank connection used to work well, but Coast Capital recently performed a platform upgrade that changed how users sign into their Online Banking. They are running the old platform (supported by Wave) and the new platform (not supported by Wave) in parallel, phasing out the old for the new.
I recently upgraded my online banking to the new system, but it broke my bank connection with Wave (I tried updating my credentials to no avail). This is a major impediment to my user experience with Wave, and I imagine it negatively impacts the majority of users that bank with Coast Capital.
My questions for the Wave team:
- Are you aware of this issue?
- When do you intend to implement and deploy a working Coast Capital bank connection? Please hurry