approving invoice

AbdelrahmanAbdelrahman Member Posts: 3

Hi all i am having problem to approve the invoice, can someone guide me and say what is missing.
the blow massage keep receiving.
Oops! There was an issue with approving your draft. Please try again.

could someone tell me what i am doing wrong.

Comments

  • ConnorMConnorM Member, Administrator Posts: 193 admin

    Hey @Abdelrahman! Can you send me a screenshot of what that draft currently looks like? Would love to take a look to see if I can discern what's going wrong here.

  • Garcia_ServicesGarcia_Services Member Posts: 1

    Hello I have the same issue

  • ConnorMConnorM Member, Administrator Posts: 193 admin

    Hey @Garcia_Services! I'd love to see a screenshot of that invoice and error so we can look into this together!

  • VivikoViviko Member Posts: 1

    Hi Connor,

    I am having the same issue and it only happens if i am issuing the invoice (in USD) which is different than my base currency (SGD).
    I issued an invoice in USD last week with no issue but today I can't do it anymore.
    Please help.

    Thanks

  • AlexLAlexL Administrator Posts: 1,091 admin

    Hey @Viviko . Can you send me a screenshot of your invoice along with the error message being displayed? I'd love to take a further look.

    edited November 26, 2019
  • AbdelrahmanAbdelrahman Member Posts: 3

    Hi guys the issue fixed when i am using Internet exp so i believe the problem with the web browser not the system maybe something with Java script or in coding.
    let me know if somethings or some settings need to be done in google chrome.

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