Profit & Loss Report Is Incorrect

MichelleARMichelleAR Member Posts: 3

I deleted an invoice, but the amount still shows on the P&L. When I click on the income account for the details, there is no activity. There is absolutely no transactions/journal entries for this income account, but it still shows on the P&L. Any suggestions to help correct this?

Comments

  • MikegMikeg Member Posts: 791 ✭✭✭

    @MichelleAR,
    Seems unusual. Did you happen to get paid for the invoice?

  • MichelleARMichelleAR Member Posts: 3

    Very unusual. I recorded a payment, and deleted it before deleting the invoice. I'm a bookkeeper and use QBO, but I'm testing out Wave. The trial balance is not balanced, so something is definitely out of whack.

  • MikegMikeg Member Posts: 791 ✭✭✭

    @MichelleAR,
    I would reach out to one of the admins here or if you care to make [email protected] a viewer, I can take a look.

  • EmmaPEmmaP Administrator Posts: 639 admin

    Hey @Michelle_A! Thanks for reaching out here! It does sound unusual. We've taken a look on the back end here and tweaked a few things to make sure your data is displaying correctly. Can you log out and then back into your Wave account to see if everything looks correct now? If not, let us know!

    @Mikeg thanks as always :)

  • MichelleARMichelleAR Member Posts: 3

    Hi! I just checked and it looks correct now! Thank you very much!

  • JAMarJAMar Member Posts: 1

    Good day. My profit & loss report is showing uncategorized income as one of the entries. When I click on the income account for the details, there is no activity. Can you please advise?

  • ConnorMConnorM Member, Administrator Posts: 1,229 admin

    Hey @JAMar! You should be all set momentarily here! Looks like there might have been a bit of a hiccup on our end.

  • HVUHVU Member Posts: 1

    This same thing is happening to me. The 2019 P&L shows $12.98 is uncategorized expense but when I look at the uncategorized transactions for 2019, I dont see any transactions.

  • NicoletteBNicoletteB Administrator Posts: 122 admin

    Hey @HVU , it looks like one of our other Specialists followed up with you on Monday and your reports should be correct now. Are you still seeing any discrepancies on the report?

  • willhlawwillhlaw Member Posts: 1

    The same thing is happening as well to us. The 2019 P&L shows uncategorized expenses but cannot see them when looking at the 2019 transactions.

  • AlexLAlexL Administrator Posts: 1,946 admin

    Hi @willhlaw , I made a quick tweak on the back end which should fix any data that may have been displaying incorrectly. Please let me know if you're still seeing issues!

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