My app is logging out

WelldoneWelldone Member Posts: 5
After recent update, the app is logging out always, so every time i need to type user and password

Comments

  • AlexLAlexL Administrator Posts: 1,118 admin

    Hey @Welldone . Which app are you using (Receipts or Invoicing) and how long does it take to log you out? Are you active through the entire period or do you change apps temporarily to find out that it has logged you off?

  • WelldoneWelldone Member Posts: 5

    Hello, I meant Invoicing... All worked fine with the app until recent update... Now i have to log in always, every time using user and password... No, i did not changed the app, just updated...

    Regards,

  • AlexLAlexL Administrator Posts: 1,118 admin

    @Welldone This is something that we've seen a few reports of recently and we've passed the feedback onto our mobile team so they can investigate further. Can you tell me which software you use (iOS / Android?)

    Let me know.

  • WelldoneWelldone Member Posts: 5

    Hello, i use IOS

  • AlexLAlexL Administrator Posts: 1,118 admin

    Hey @Welldone . Thanks for this info and we've actually shipped a fix for this. Please ensure you have the latest version of the app and that you've logged out and back in. If you're still seeing this issue after doing so, let us know!

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