Frequency of bank account updates

burgertimeburgertime Member Posts: 3

I have my checking account tied into this app, and it was able to import past transactions. However, this morning I logged in, and there are no new transactions. I also don't see anything indicating it being refreshed, like "last updated hours ago". When will Wave pull in my new transactions from my checking account?

Comments

  • MyronMyron Administrator Posts: 47 admin

    Hi @burgertime! Once connected and set up, bank connections should pull in transactions every 1- 3 days from the time that they post to your bank account. If you still don't see new transactions being pulled into Wave, please open a support ticket (https://www.waveapps.com/about-us/contact) or send me a DM, we would be happy to investigate the issue further!

    edited July 12, 2019
Sign In or Register to comment.