Error creating invoice.

KaPoKaPo Member Posts: 38

I get this error message:
Something is broken on this page
Our technical team has been alerted and is working on a solution
Error code: c7f108db9e6f4a42a295fcc99157c2cb

_

I've tried

  • 2 different browsers
  • cleared cache and cookies
  • 2 different computers
  • force refresh reload page
  • disabled ad blocker

Thanks for looking into this.

Comments

  • KaPoKaPo Member Posts: 38

    Works now. I guess you guys fixed it. Thanks.

  • AmandaKAmandaK Administrator Posts: 70 admin

    @KaPo Sorry to hear you had some issues creating invoices earlier today and majorly impressed by your tenacity in looking for a fix! We did in fact have an issue with invoicing this morning that impacted a small subset of our customers for ~20 minutes, but our engineers have everything back up and running again now. Glad to hear it's working for you again!

  • NWbizNWbiz Member Posts: 4

    I get an error when previewing a new invoice. I have tried several browsers, clearing the cache, a private window, and turning off all extensions.

    Something is broken on this page
    Our technical team has been alerted and is working on a solution
    Error code: 4a5c7db4bbe7430993a09160da15ccb4

    When I try to save a new invoice, I get this error message:

    Oops! There was an issue with creating your invoice. Please try again.
    Error: Could not save your invoice at this time. Try again.

  • AlexLAlexL Administrator Posts: 1,384 admin

    Hey @NWbiz . I'd love to get a look at these. Can you send some screenshots of the invoices themselves as to what they look like from your end? I'm specifically interested in the info that's been added to them, but screenshots of the page should do.

  • NWbizNWbiz Member Posts: 4

    Actually, it looks like your team fixed it. Thanks!

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