Cannot activate credit card payments

welcometothepoddywelcometothepoddy Member Posts: 1

Hi guys,

I am having some issues activating credit card payments, getting the error pictured. Any fixes or suggestions?

Comments

  • BarsinABarsinA Administrator Posts: 260 admin

    Hey there! @welcometothepoddy

    Sometimes what can happen in this situation is that our third party payment processor, Stripe, may not be able to establish this connection with your Wave account for various reasons. Can you try selecting the link at the bottom "already a stripe user? Connect stripe to Wave" and see if it takes you to a Stripe page to allow you to sign up? In theory, there you should be able to type in the email you use to log into your Wave account and proceed with the payment processing. Let us know!

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