Hey there @SAGE_Cloud
Thanks so much for this troubleshooting assistance!
Hello all. Has anyone found a resolution to this issue? My app always shows offline unless I log out and come back in. To be very clear this was not an issue up till mid last year 2020. In the past whenever I open the app it was always online regardless if I was on Wifi or Cellular/LTE.
1) Yes I've tried deleting and re-downloading the app.
2) No it doesn't matter if I'm on Wifi or cellular.
It's super inconvenient to have to log out and log back in each time I have to scan in receipts.