502 error

2»

Comments

  • VitaliyVitaliy Member Posts: 0

    It displays:
    """
    Wipeout! Request has been terminated Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.
    Use your browser's back button or one of the following links to help you on your way:

    Wave home page
    New user? Sign up for an account!
    Existing user? Sign in.
    """

    Please, help ASAP.

    My invoices URL: https://next.waveapps.com/7c5edde5-3d92-492b-8f4e-a22bed9d1742/invoices

    My username: accounting@softformance.com

    Thank you!
    Vitaliy Podoba

  • michael88michael88 Member Posts: 1

    I'm getting the same 502 error here when trying to go into the Invoice model as of today. Have tried different devices, router reboot, everything. Frustrating indeed.

    Anyone find a fix?

  • TamasTamas Member Posts: 2

    Same here... PLEASE FIX THIS PROBLEM!!!

  • kell9672kell9672 Member Posts: 1
    edited March 20, 2018

    First time using Wave- i'm in the setup stages and exploring the site.
    When i go to click on Invoices, or payments i get the the same error!
    I've cleared my browsing history and cache, restarted my computer, tried a different browser all with no success. Pretty disappointing as the software looked great.

    Has anyone else had these issues? And do they happen often?

    Error:

    Wipeout! Request has been terminated Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.
    Use your browser's back button or one of the following links to help you on your way:

    Wave home page
    New user? Sign up for an account!
    Existing user? Sign in.

  • CharlotteCharlotte Administrator Posts: 353 admin
    edited March 20, 2018

    Hi @kbc05 @NewGen_Creative @Associated_Graphics @kell9672 @Tamas @michael88 @Vitaliy our team is currently investigating the cause of this issue. We'll be back up and running as soon as we can. Apologies for any interruption to your work!

  • TamasTamas Member Posts: 2
    edited March 20, 2018

    Thank you @Charlotte, if the site is temporarily down I can certainly understand. Hope you get it back ASAP because I'm actually trying to do something in a pretty urgent manner. Thanks again!

  • fosrentrefofosrentrefo Member Posts: 1

    Error also happens when using Verizon Cell Phone Towers or AT&T Uverse/DSL Hard Line; tried at the same time. Trying other browser other then Mozilla, maybe luck there. Seems to me there needs to be a script to detect this as there are so many domains involved in the connection. waveapps.com; zendesk.com; amazonaws.com; cloudfront.net among others. perhaps better troubleshooting steps and maybe a script that tracks the prevalence of this issue over time automatically.....Thank you and still no luck here....food for thought.

  • BrookeBrooke Member Posts: 2

    502 error started this morning when trying to access transactions or reports. Can log into wave just fine and see the dashboard. Cleared cache and cookies. Cleared search history. Restarted computer. Tried Safari and chrome. Tried second laptop. Tried my mobile phone not on Wi-Fi. 502 error continues.

  • MadieMadie Member Posts: 0
    edited March 20, 2018

    I keep on getting a 502 Error when clicking on "invoices". Can WAVE please sort this our ASAP?!

  • CharlotteCharlotte Administrator Posts: 353 admin

    Hi again everyone! The issue we experienced this afternoon has been resolved. If you continue to experience any issues, please let us know as they'll be unrelated and we'll need to troubleshoot separately. We really appreciate your patience! :)

  • BrookeBrooke Member Posts: 2

    The 502 error is suddenly no longer occurring, thank goodness!

  • AlexiaAlexia Administrator Posts: 1,573 admin

    Happy to hear it, @Brooke! Thank you for letting us know!

  • samueltansamueltan Member Posts: 2

    Wave portal unable to launch with chrome browser, try other browser.

  • AlexiaAlexia Administrator Posts: 1,573 admin

    Hi @samueltan.

    Can you give me a little more information on what's happening? Are you getting an error message? Can you take a screenshot and share it? It'll give me a better idea of what to try next.

2»
Sign In or Register to comment.