Income Report by Customer not including a customer

LoridaLorida Member Posts: 1

I have outstanding invoices for one customer that are not included in the Report of Income by Customer. Does anyone know how to correct this?

Comments

  • Katie_SilkinaKatie_Silkina Guest, Unconfirmed, Applicant, Member, Administrator, Moderator, Employers Posts: 73 admin

    @Lorida sorry to hear about the trouble. Often this happens because of a mismatch between report dates and the date the invoice was generated. When you're able, double check that this customer's invoice create dates fall within the date parameters of the report. If the answer is yes, please send along some screenshots so the team can dig further into this.

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