Uploading receipts by email is currently unavailable

CharlotteCharlotte Member Posts: 695 admin

Due to ongoing issues with a third party provider, uploading receipts by emailing them from your primary email address to [email protected] is currently unavailable. In the meantime, you can upload receipts using the Receipts by Wave app for Android or iOS, or directly from Purchases > Receipts using the Upload a receipt button.

If you have emailed receipts to [email protected] between 02/03/2019 and today please try re-uploading receipts using a mobile app or the Receipts tool in the web application.

We'll share any updates here as soon as we have them. Thank you so much for your patience.

Update 02/06/2019 11:20am Eastern

Our provider has resolved this issue and email receipts are working as usual.

edited February 6, 2019 in Mobile Technical Support


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