Problem Uploading Statement in Wave (.csv format)

alhakam88alhakam88 Member Posts: 1

Hi,

I have been using waveapps for the past two years and I loved it. I used waveapps for my personal finance. I try to upload my bank statement to waveapps using .csv format. It usually works with sometimes I have to re-save the file in .csv format again to ensure no error. But now it does not working. It keeps give error that "Something went wrong with your file upload. Try confirming that the file type is an accepted file type.".

So far I have successfully uploading about 150 .csv files. I have tried to save and resave the file again many times also give me the same error. I thought I having problem with the latest statement that I am trying to upload. I try to upload the older .csv files which work before also give the same error.

Please help, i dont what else to do.

Comments

  • CharlotteCharlotte Member Posts: 695 admin

    Hi @alhakam88 welcome! So glad you've reached out. Sorry to hear you're experiencing this issue after lots of smooth sailing. I have a couple of things you can try:

    • Change the filename to something short and simple
    • If the file is large (say, a few months or more of transactions) try splitting it into smaller files
    • Copy your data from Excel into Google Sheets, redownload as a CSV, and upload that

    If the issue persists, let me know, and we'll keep digging.

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