sending identical invoices to multiple customers at once

KLDJKLDJ Member Posts: 4

Hi! I invoice about 20 customers with the very same invoices...same services, amounts etc.. do i have to do each one separately? is there not a way to invoice a batch of customers?

Comments

  • GigKitsGigKits Member Posts: 2

    I also need an answer to this.

    Trust someone from Wave can help here.

  • OLTGOLTG Member Posts: 5

    Yes i need this too!

  • JamieDJamieD Administrator Posts: 332 admin

    @KLDJ @GigKits @OLTG You can certainly invoice multiple customers at once. When you are on the sending part of the invoice section in Wave -- you will see a + icon beside the 'add a recipient' fill out form. This is the way that you can currently send out an invoice to multiple clients in Wave. Alternatively, you can export the invoice in PDF format and send it to a group of contacts via your personal email as well.

  • RahimRahim Administrator Posts: 83 admin

    @KLDJ, @OLTG, @GigKits,

    There currently is no bulk send functionality within Wave. The Wave connect mentioned by @scout_treas can help you create invoices in bulk, however, you will need to send each one individually.

    When thinking about sending in bulk, is there a single default message for all your invoices you would use, no added message (just the default Wave invoice email) or are these specifics for each invoice you'd need to review before sending?

  • OLTGOLTG Member Posts: 5

    @JamieD said:
    @KLDJ @GigKits @OLTG You can certainly invoice multiple customers at once. When you are on the sending part of the invoice section in Wave -- you will see a + icon beside the 'add a recipient' fill out form. This is the way that you can currently send out an invoice to multiple clients in Wave. Alternatively, you can export the invoice in PDF format and send it to a group of contacts via your personal email as well.

    Thanks for the reply.

    Wouldn't this mean that the same invoice is sent to everyone? There wouldn't be individual invoice numbers? Might make tracking the payments a bit difficult.

  • OLTGOLTG Member Posts: 5

    @Rahim said:
    @KLDJ, @OLTG, @GigKits,

    There currently is no bulk send functionality within Wave. The Wave connect mentioned by @scout_treas can help you create invoices in bulk, however, you will need to send each one individually.

    When thinking about sending in bulk, is there a single default message for all your invoices you would use, no added message (just the default Wave invoice email) or are these specifics for each invoice you'd need to review before sending?

    Thanks for the reply.
    Yes we would be happy with the same email message for each invoice but ideally invoices would be personalised. So, for example, 30 clients need to pay €250 for advertising in a magazine. All the invoices have the same amounts and all the accompanying emails could have the same message. But we'd like individualised invoices to be sent to each client. We can do it 30 times obviously, but a bulk method where you fill in the clients names and email addresses and it generates and emails individual invoices would be great.

  • Ryan_WRyan_W Administrator Posts: 239 admin

    @OLTG you're correct: it's going to be the identical invoice sent to each contact you add as recipients. That said, I can see the value in being able to fire off 30 invoices which are identical in amount, but personalized to specific clients. As for tracking payments, it sounds like there might be a disconnect in what the current tool does (i.e. sending the identical invoice to a few different points of contact for a single customer, versus the desire to send out a variety of invoices to a variety of customers in a bulk fashion).

    Currently, the ability to add recipients is intended for sending the same invoice to the client, their billing department, maybe another partner of theirs, etc, so it's not really meant to track multiple payments per se; it's more so multiple people can have a copy as point of reference. So, the payment tracking can't really get muddled, as any payment made towards the invoice only contributes to that same customer's A/R. Meanwhile, it sounds like your ideal set up with multiple recipients is to act as a bulk sending option for something like a subscription service, for example. If so, that's pretty useful insight into how people would like this bulk sending option to work, so feel free to expand on how you envision this type of feature helping you save time when it comes to sending invoices!

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