Receipts not processing from app

impressionsimpressions Member Posts: 2

I just went to catch up on all my receipt verifications from the last couple of months (been busy and fell behind), only to find out even though I've taken photos of all my receipts, none of them since the end of September have processed. They're all still under the "processing" category on the app and have not shown up in my receipts on Wave. I cannot seem to figure out a way to re-upload. Any thoughts?

Comments

  • AlexLAlexL Administrator Posts: 1,946 admin

    Hi @impressions ! Are you using the most current version of the app? Try updating the app if you're using an older version to see if that helps. If this is not the fix, you can try pulling down on your screen to refresh it. Let us know if any of this works?

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