Bank connection not pulling all data

Nkosana_TswareNkosana_Tsware Member Posts: 3

Hi
I started yesterday with wave and I thought maybe I should give it sometime and all my transactions will be imported as waveapps connected successfully with my bank.My issues is that not all transactions are loaded.How do I get all my transactions loaded from March 2018.It only starts from 29 May 2018 to date.Please advise.

edited August 29, 2018 in Bank Connections

Comments

  • AlexiaAlexia Administrator Posts: 3,314 admin

    Hi, @Nkosana_Tsware.

    Most financial institutions won't allow data aggregators to export data older than a certain age. This varies from institution to institution, but the maximum is usually 30, 60 or 90 days old. Unfortunately, there is no way around this.

    For data older than that, you'll have to either upload your bank statement by following the steps outlined here, or enter them manually.

  • Nkosana_TswareNkosana_Tsware Member Posts: 3

    Thanks a lot.

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