cannot connect wave payments

AirmidAirmid Member Posts: 2

I have been looking at all the tutorials and following the process. I have connected my bank account and still not able to find any button that asks to connect to Wave Payments. I have looked under sales and every other tab there is. I just really need to get this fixed I have customers that are looking to pay and are unable. Thanks

edited August 29, 2018 in Wave Features

Comments

  • RezaReza Administrator Posts: 19 admin

    Hi Airmid,
    Which country is your business based in?

  • AirmidAirmid Member Posts: 2

    I am in Bogota Colombia but my bank account is located in the US

  • AlexiaAlexia Administrator Posts: 3,315 admin

    Hi, @Airmid.

    The availability of payment processing is based on the location of your business, not the location of your bank. For the time being, Wave doesn't offer payment processing services in Colombia. You're still welcome to use the various free tools offered by Wave, but you'll have to accept payments through other means.

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