Print Screen

rexrex Member Posts: 1

The print screen yields gibberish on the price and amount columns of the invoice since yesterday. Any help?

Comments

  • AlexiaAlexia Administrator Posts: 3,315 admin

    Hi, @rex.

    Can you show me a screenshot of that invoice on the printing screen, as well as one of that same invoice as it appears directly on Wave? Make sure not to put information on your client in the screenshot, I just need an idea of what we're dealing with.

    If you download the invoice as a PDF, is it still showing that gibberish?

  • AlexiaAlexia Administrator Posts: 3,315 admin

    Hi, @rex.

    Just letting you know that we found the source of the problem (it's an issue with currencies with a symbol in Arabic) and we're working on resolving it now. I will be keeping you updated here. Your invoices should be back to normal soon.

  • AlexiaAlexia Administrator Posts: 3,315 admin

    Hi, @rex.

    This issue is now resolved! I tested it on my end and everything looks good! Let me know if you have anything else comes up.

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