Print option and export to PDF - not available in app

MitsMits Member Posts: 11

Can the features of printing an invoice and exporting to PDF be added in the invoice app?

edited August 30, 2018 in Mobile Feature Ideas


  • Dante_BulluckDante_Bulluck Member Posts: 52 ✭✭

    You can do that, @Mits. When you tap an invoice in the app, tap the "..." icon at the bottom left. It'll open up a bunch of options. You should be able to print from there if you have a printing app set up, or save the invoice as a PDF.

  • MitsMits Member Posts: 11

    I think you are talking about the three dots next to the "send invoice" button @Dante_Bulluck. Actually I can get multiple options of sharing the invoice but it shares the LINK to the mobile version of the invoice, not the invoice or a pdf. If I print, it will print a mobile version of the invoice, not the desktop or PDF version. Second thing, it shows error trying to open the file when exported as pdf.

  • Dante_BulluckDante_Bulluck Member Posts: 52 ✭✭

    Yes, @Mits. Bottom right, I was going from memory and things got jumbled.

    I was so sure that's how it could be done. I suppose you could also just go to the website on your device and export it in PDF from there, rather than from the app.

  • MitsMits Member Posts: 11

    Yeah @Dante_Bulluck. Actually that's what we do currently to get a print out. But the issue is... Every time we open the website, we have to login again. It doesn't remember the user id. It's inconvenient to the employees during the peak hours to switch from the app to the web and tapping the screen multiple times just for a print. And in this process, customers also have to wait patiently at least for 5-6 minutes.

    The actual idea of developing the app is to simplify the process of generating the invoices as the web is a bit inconvenient for mobile devices. So my suggestion is, if we already have an awesome app for the mobile, then why can't we just get these features added rather than switching from app to web and web to app? I am sure that since the features of exporting as pdf and printing invoice are already there on the web, it will not be difficult for the developers to add them to the app.

  • AlexiaAlexia Administrator Posts: 3,314 admin

    Thank you so much for your feedback, @Mits.

    I can't speak to how difficult it would be to add a feature like this one, as I'm not a programmer, and I can't make any promises, but I'll make sure to pass this along!

  • MitsMits Member Posts: 11

    Thanks a lot @Alexia

  • aclaassensaclaassens Member Posts: 2

    Would love to be able to print invoices and statements to printer and pdf directly from the app.

  • AlexiaAlexia Administrator Posts: 3,314 admin

    Thanks for adding your voice to this discussion, @aclaassens! Do you have a lot of clients that require physical copies of those documents?

  • DaluClinicDaluClinic Member Posts: 3
    Half of my customer would like a paper invoice/receipt. A Feature of printing invoice or/and export to p df from mobile app would be much appreciated.
  • VijaySahniVijaySahni Member Posts: 1

    Please add the print or export to PDF option in the Mobile app please.

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