Can't upload bank statement - gives Error 500

teamgeeteamgee Member Posts: 1

Hi - my bank is small enough that it isn't "in-network" but I am able to export to .qbo and .qfx formats. Problem is, when I try to upload either one to Wave, I get an error: "We've encountered an unexpected error. Error Code 500" (see image below)

Anyone else encountering this error - I saw some posts from last year where users were getting a Maintenance page. Perhaps this is related?

Any help appreciated. Thanks!

edited January 21, 2022 in Accounting Technical Support
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