Payroll, business settings, navigation odd behaviour

KaPoKaPo Member Posts: 38 ✭✭

There's this strange behaviour that I get from payroll page.
I am not enrolled in the service, but sometimes I click on it by mistake
Settings > Payroll > business settings
Good luck going back to the top Settings tab ! Trapped.
I have to go to, for example Dashboard, then go back to "Settings"
Maybe it's my browser ?
Thanks for sorting this out.


  • AlexiaAlexia Administrator Posts: 3,314 admin

    Hi, @KaPo.

    This isn't an issue on your end. Here's why this is happening. When you click on Settings, Wave sends you to the Settings page that's most appropriate depending on where you are on Wave at the time. For example, if you click on Settings while on the Invoices Page, you'll end up on the Invoice Customization page.

    When you aren't onboarded to Payroll, clicking on one of the Payroll setting pages sends you to the Payroll onboarding page. If you click on settings again from that page, Wave tries to send you to Payroll settings, but can't (since you aren't onboarded for Payroll), so it sends to the Payroll onboarding page.

    There's a logic there, but I can absolutely see how that could be frustrating. I'll make sure to relay your feedback. Thank you!

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