Wave Personnel Never Responds

amexapmamexapm Member Posts: 1

I have now tried for 3 days to get someone to respond as to why they have turned off all payment options...They sent a statement on the account "We need to talk. Looks like we're having difficulty verifying a few things. You should have received an email from our Account Management Team. The fastest way to resolve this is to respond to that email directly with all of the requested information at your earliest convenience.
If you have not yet received an email from our Account Management Team, please reach out to our Wave Support Team here." I have now tried 3 days in a row and crickets!

This is having a serious impact on my ability to operate. Maybe time to move to another accounting software! They have certainly made a good amount of money off of their fees that they assess!

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