citi card just stopped import transactions

Deepblue626Deepblue626 Member Posts: 2

citi card just stopped import transactions

Comments

  • kirk153kirk153 Member Posts: 2

    I have not had any transactions imported from my Citi accounts since Jan 30.
    Any news on when this might be corrected?

  • AlexLAlexL Administrator Posts: 2,637 admin

    Hey @Deepblue626 , it looks like one of our agents was able to get in touch with you via email about your connection. If you do have any further questions or concerns about this, please let them know and they'd be happy to help!

    Hey @kirk153 , it's possible that the connection is seeing a temporary outage. Please reach out to our chatbot in your account and submit a ticket to our Support team. They will be able to take a further look to determine what the issue is with your connection.

  • kirk153kirk153 Member Posts: 2

    Thanks @AlexL - I ended up removing the Citi connection and then re-adding it. Seems to be working again now.

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