Using Wave

For questions about how to use Wave! Everything from getting started, to updating your profile, to understanding navigation.

Discussion List

  • For tailored support, check out our chatbot, Mave, in your Wave account. You’ll first need to log in to your Wave account or sign up. Once you’re logged in, you’ll see Mave in the bottom right corner. Mave is the fastest way to get answers about using Wave 24/7. Our Support Team is available through Mave Monday to Friday from 9 a.m. to 5 p.m. Eas…
    AlexL Announcement Closed 14 views 0 comments Started by AlexL April 12, 2021 2:14PM
  • I'm a brand new Wave user. I'm not sure how to track bars of soap that we've removed from inventory for personal use. Suggestions? I have to be able to track it in order to pay use and sales tax (among other things).
    GoatMilkSoaper 2 views 0 comments Started by GoatMilkSoaper January 22, 2022 5:50PM
  • I see no applicable category in the drop-down menu. Is there a second level category, and if so, which do I start with?
    John_Sadler 4 views 0 comments Started by John_Sadler January 21, 2022 10:00PM
  • This question I've tried to research and have not found an. answer yet. I run a lawn care company and have a liability for a new mower that was purchased when I was approved for a loan. I have created a Liability for that mower as I make monthly payments on it. Question 1: --If I make a payment by credit card do I make that transaction a withdra…
    JakeCote 5 views 0 comments Started by JakeCote January 20, 2022 6:00PM
  • We are trying to add a user as an Editor, but when that user tries to access the Wave Apps account, all we see is a greyed out Accounting menu/button on left with no drop down arrow. Clicking on Accounting does nothing, either. Therefore Editors cannot access transactions, etc. This appears to be a bug. Help?
    SwissArmyKnife 2 views 0 comments Started by SwissArmyKnife January 20, 2022 4:39PM
  • Hi! My client just added me as an editor. I have several accounts already with Wave and am quite familiar with it. Somehow, when they added me, I can only see the word "accounting" and there is no drop down menu next to it. They set it up as a personal. If they re-set it up as a business would that fix it or where is the disconnect. I c…
    SService 10 views 1 comment Most recent by SwissArmyKnife January 20, 2022 4:35PM
  • Sorry for the long intro, but it may be needed to fully understand the depth of the intertwined accounts. I'm a sole proprietor in the US. I initially opened a Wave account in 8/20 to create invoices and help organize expenses for taxes for a job in which I'm considered an independent contractor (Company A). I also receive paychecks as a part-time…
    CCrum 6 views 0 comments Started by CCrum January 20, 2022 12:56PM
  • We sell through an online website that allows us to send messages for a fee to potential customers. That fee is deducted from our sales receipt. I am currently using a Discount Income account to track reductions in sales we made in the price, a Payment Processing Expense account to track the percentage of sales they deduct for the service they …
    Farmer_Frank 9 views 0 comments Started by Farmer_Frank January 19, 2022 12:27PM
    We are a UK business and hoping to still be able to use WAVE for as long as we can due to its' speed and simplicity to set up and use. Of course we are disappointed that we have to move to another supplier for full services. We have already trialled Fresh Books which is almost identical to Wave how it is structured and how it works and 100% would …
    EGB 334 views 10 comments Most recent by Kenpesa January 17, 2022 3:31PM
  • How do I get a detailed listing of invoices that are outstanding for a vendor?
    ShelleyK 4 views 0 comments Started by ShelleyK January 17, 2022 2:52PM
  • Hi all, I have a frustrating problem and hopefully, someone out there can help me out. All my expenses for my business are inputted into Wave account by uploading bank statements, that have been downloaded from my online bank account. Once the statements are uploaded I then go through each individual entry and designate as an expense, or paid i…
    giftedmidfielder 20 views 5 comments Most recent by giftedmidfielder January 10, 2022 8:26AM
  • Hi: There are regular monthly payments/transfers from my business bank account to my personal line of credit. I would like advice on how to categorize these transactions. Under the business Wave account, I have categorized them as owner drawings. In the line of credit account under Personal in Wave, I do not know how to categorize those deposits.…
    Lynne Oliver 5 views 0 comments Started by Lynne Oliver January 9, 2022 1:08PM
  • Hi There, I'm getting ready for my first year-end and I've done a few journal entries to adjust for expenses paid personally (i.e. Office Supplies). I've noticed however on the tax report that the "Purchases Subject to Tax" column does not reflect these new expenses. Any suggestions on how to fix this?
    itsmegilles 7 views 0 comments Started by itsmegilles January 5, 2022 11:54PM
  • My CC statements are like 250 pages and up. I have a lot of transactions! Luckily, most are categorized as the exact same thing, but I am having trouble importing all of these transactions because the file is too large and Wave rejects it. Is there a way to "bulk" enter data from a CC statement? ie. "New balance Payments/credits N…
    lahuffaker 4 views 0 comments Started by lahuffaker January 3, 2022 7:35PM
  • Hello, I am new to Wave. I sell on eBay. When eBay managed payments get deposited in my bank account do I classify this as a transfer in Wave?
    qred1970 17 views 0 comments Started by qred1970 December 21, 2021 12:50AM
  • Hello, I collect sales tax in New York City and State on most services that I offer. When sales taxes are submitted each quarter, you get to keep a portion of what you collected as a "Vendor Collection Credit" -- something around 5%. I was wondering how to account for this in Wave so that I don't overpay sales tax the next quarter, sinc…
    benjofisch 49 views 3 comments Most recent by Mikeg December 17, 2021 11:18PM
  • I got a message from Wave saying that credit card payments for Wave invoices via Stripe will stop working in 2022. This is nuts - why would they break that feature? Has anyone found a work around or solution? Seems like a suicide pill to me for Wave - being able to easily create invoices and get paid for them was a key feature and lure of Wave.
    TonyCanuck 4 views 0 comments Started by TonyCanuck December 17, 2021 12:00PM
  • I have two question on a scenario and trying to get an understanding on what it means wrt accounting and tax returns. Planning to start a new LLC in Dec 2021. We have someone interested to investment. We dont expect to have any income coming in this year but we may be incurring some expenses. So basically Capital Investment for a another company,…
    olllllllo 8 views 0 comments Started by olllllllo December 16, 2021 9:09PM
  • I have customers that I invoice that I allow to pay with Venmo. Venmo takes $.10 plus 1.9% which is better than most CC processing. The question I have is how do I reconcile the invoice? When I transfer the Venmo payment to my checking account I put it against the invoice, but it still shows that remaining amount as outstanding. How do I get t…
    PartySizeCycling 22 views 4 comments Most recent by PartySizeCycling December 14, 2021 10:24PM
  • I am using Wave for our non-profits books; we get in-kind donations that we turn around and give away as prizes at our biannual bingo. What would be the best way for us to record these on our books?
    Boybutante 11 views 1 comment Most recent by Pip December 12, 2021 8:59AM
  • Seems like a lot of wavers outside of the USA - anybody from US?
    wharrower 28 views 1 comment Most recent by BlueArcher December 10, 2021 6:50PM
    I work remotely (US) and am planning an extended stay in the Caribbean. Will my Wave Money debit card work overseas? Thanks.
    NMN 12 views 0 comments Started by NMN December 10, 2021 2:55AM
    bsar 13 views 1 comment Most recent by Mikeg December 9, 2021 12:03AM
  • Should these be deleted or should they stay in and be reconciled? I'm specifically referring to credit card payments.
    alisoncat 11 views 1 comment Most recent by Mikeg December 7, 2021 3:31AM
  • Hi! I am new to Wave and need some help. Where can I find some good training to help me learn how to use Wave in my business?
    tangosdad 53 views 3 comments Most recent by Flopbot December 4, 2021 7:32PM
  • Hello When I receive a manual check payment against an invoice, it credits my bank account. Then, when I synchronize my bank account, it shows the same credit from when I deposited the check. What is the best practice to handle this duplicate transaction?
    threehorn 28 views 7 comments Most recent by Flopbot December 4, 2021 7:18PM
  • Any Indiana Wave users? Hi neighbors! :)
    MaxTax 16 views 1 comment Most recent by Flopbot December 4, 2021 7:14PM
  • I've been using Quicken for personal record keeping for over 10 years. Seems like it has worked fairly well and included some great features, but is labor intensive for what I need. Recently Quicken has been fraught with errors and non-performance. I don't have a business or need for invoicing. My question is: 1. Is Wave a good solution for me? …
    Rolom817 5 views 2 comments Most recent by Flopbot December 4, 2021 6:53PM
  • Anyone using Wave in the Fort Wayne, Indiana area? We're a small boutique who's new to Wave (and accounting in general) and would love to get to know you!
    Flopbot 8 views 0 comments Started by Flopbot December 4, 2021 6:05PM
  • So I don't know if this is possible, or allowed... I have a customer I do monthly services for, and they would like to just prepay for all of 2022 services, in 2021 for their tax purposes. This however, would be a negative for me next year. Is there a way to work it so that I can invoice them, so they can pay for next year, but it doesn't hit my …
    MaddTraxxRC 9 views 1 comment Most recent by Mikeg December 3, 2021 4:16AM
  • CalCal
    To my knowledge no one inside or outside of WAVE has created a written user's manual. Yes, the old fashion kind with step by step instructions with readable illustrations and an index, etc. (i.e. The Missing manual for Quick Books) If you know of one please advise. Does anyone think there is a demand for this kind of resource for WAVE?
    Cal 8 views 0 comments Started by Cal November 30, 2021 2:23PM