Using Wave

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Discussion List

  • For tailored support, check out our chatbot, Mave, in your Wave account. You’ll first need to log in to your Wave account or sign up. Once you’re logged in, you’ll see Mave in the bottom right corner. Mave is the fastest way to get answers about using Wave 24/7. Our Support Team is available through Mave Monday to Friday from 9 a.m. to 5 p.m. Eas…
    AlexL Announcement Closed 12 views 0 comments Started by AlexL April 12, 2021 2:14PM
  • 123123
    please help
    123 4 views 0 comments Started by 123 June 24, 2021 11:04AM
  • Hi I'm a small business owner from South Africa and it's been very disheartening to learn of Wave's decision and the writing is clearly on the wall for the rest of us in the world . It's sad that a system that I've been using for years now , grown to depend on ,be comfortable with and most importantly is 100% happy with and never thought of gettin…
    Daniel_Pauw 153 views 10 comments Most recent by Dedric June 21, 2021 2:15PM
  • Hello, We updated our bank information of transactions and now it seems that everything is lost, no transactions show up. Any tips, help to recover my data?
    AMNIE 6 views 1 comment Most recent by KiahD June 18, 2021 7:52PM
  • I have a very simple new consulting business. No employees and no retail, just consulting services to a single client. Wave is great. I just need a better understanding of the accounting reconciliation, so I'm putting things in the right category and not duplicating expenses. Could someone talk me through categorizations for these things: -monthl…
    Cndtms 6 views 1 comment Most recent by KiahD June 18, 2021 6:48PM
  • I'm under the belief that a computer extended warranty is part of the hardware expense, but I want to make sure before I file it. IT was on the same receipt as the hardware purchase.
    mr_palin 7 views 1 comment Most recent by KiahD June 17, 2021 7:16PM
  • I just uploaded a receipt via the Receipts App and wanted to fill in the additional info on the desktop but somehow the Receipts function on the desktop has disappeared. I only see Bills, Vendors and Products & Services option within Purchases ledger. Please advise.
    ChrisLeach 7 views 0 comments Started by ChrisLeach June 17, 2021 4:31PM
  • Hi. I am a UK user. I understand that Wave soon won't be available in the UK? When will I lose access please?
    Speak_Life 26 views 2 comments Most recent by Speak_Life June 14, 2021 8:14AM
  • We have trucks lease to run for a Air Carrier. Each week I receive a settlement for each truck. The settlement has our pay for different items and deductions for insurance, fuel and etc. The net amount is deposited by ach. I have to keep track of the deductions, because the 1099 will have the gross amount, not the net. Attached is last weeks settl…
    ccmi 5 views 0 comments Started by ccmi June 12, 2021 3:59PM
  • HI, using waveconnect, successfully importing the data but the date is 1 day earlier. is there a problem with waveconnect ? try 2019/12/16 and 2019-12-16 turn up after importing is 2019-12-15 on my waveapp transaction ?
    AussieAussie 41 views 4 comments Most recent by JulianP June 11, 2021 6:25PM
  • Hi All Understanding Stripe features are removed from 30th June. We don't use stripe or credit card payment features. We use Wave for Invoicing only and bank reconciliation. All clients direct deposit. Details on Invoice Footnote. Will i still be able to use Wave in this capacity after 30th June ??? Can i still access all previous invoices if the…
    Tania17 13 views 2 comments Most recent by NancyC June 10, 2021 8:32PM
  • As RBC has announced to their customers via email, we wanted to let you know that accessing Wave through RBC online banking for business is being discontinued as of September 27, 2021. Can I still use Wave? Yes! While logging in through RBC is going away, your Wave account will remain available for you to continue using. If you haven’t already d…
    Siobhan_Hitchmough 34 views 4 comments Most recent by Siobhan_Hitchmough June 10, 2021 8:06PM
  • Anyone from the Greater Toronto Area, Ontario wanna connect? Or even as far north as Barrie.
    aGoodBalance 15 views 1 comment Most recent by DH_22Eravon June 9, 2021 12:47PM
  • I'm new to Wave and was trying to override the HST paid on an invoice since not the entire expense amount had HST applied to it but that detail was not provided on the suppliers invoice. Can't I just override the HST paid amount? I can in other accounting software but I get an error that it is not 13% for the HST if I try to enter another amount.…
    lgbookkeeper 6 views 3 comments Most recent by JulianP June 4, 2021 6:28PM
  • The prior Wave alliteration allowed me to create new categories, as needed. I run a small farm, and categories, such as Veterinary, Tractor repair, etc so not exist and I can no longer add it. This makes it very hard to actually categorize my expenses correctly.
    ginmiller 6 views 1 comment Most recent by JulianP June 2, 2021 8:12PM
  • Hi there, I run a small decorations business (creating balloon decorations, cake toppers, party favors etc) I’m new to accounting and been trying to get my head wrapped around it. For all my supplies that I buy I post them as “office supplies” in the dropdown box in wave apps. I haven’t been able to figure out a proper designation for them. Also…
    Girn 21 views 2 comments Most recent by Ruth_Scott_Solutions May 12, 2021 11:46AM
  • I have an invoice that is clearly been issued and is under my invoices tab. I have received payment which is in my transactions. When I got to transactions to try to specify the "invoice in waves" is just is not there on the dropdown. I have tried making modest edits on the invoice and resaving, but it's just not showing on the dropdown.
    BBCARD1 9 views 1 comment Most recent by NancyC May 7, 2021 7:09PM
    How do you record a payment for a bill or receipt, where the payment is split between two accounts ie a portion paid through your bank and a portion paid via cash or credit card? I've looked at the split transaction function under Accounting-transactions, but I don't see where you can split the payment account only the category/vendor/customer.
    CSC 8 views 1 comment Most recent by AlexL May 6, 2021 2:31PM
  • I cannot see the bank transfer (ETA) option in my checkout dialog box. Any reasons why?
    Jarro 10 views 1 comment Most recent by KiahD April 29, 2021 6:17PM
  • Does Wave have a timeline on when the full data migration to ZoHo Books will be available?
    MWill 44 views 3 comments Most recent by JulianP April 26, 2021 7:25PM
  • Hi, I have a liability account "Cleaner Owings" that I'd like to use to track what I owe to cleaners in my cleaning business. When the report below is set to "All Contacts" everything shows correctly. However when I switch to filter for just one vendor "Jesy", it doesn't show the Feb 20th transaction where that …
    jivey 13 views 8 comments Most recent by AlexL April 26, 2021 1:39PM
  • I use Wave for a state-side business and love it. I live in the US Virgin Islands, a US territory, and am setting up an LLC here for island based consulting. VI is not in the list of states for adding an address. Is there any reason I can't use Wave in a US territory? I would also need to take payments using Wave, but I don't think there is an…
    Fotan 6 views 1 comment Most recent by JulianP April 21, 2021 8:03PM
  • Will we still be able to use the wave accounting system if we do not want to move to zoho accounting. we are currently in South Africa and are very pleased with the program, we are not using the payroll system and are uploading our bank statements manually. Thanks Amelia
    Amelia69 18 views 1 comment Most recent by AlexL April 20, 2021 2:30PM
  • Hello, I am new to this platform and I have clients that I want to start using instead of QB how do I get them under me, and partner with wave?
    Devyne 9 views 1 comment Most recent by AlexL April 20, 2021 1:39PM
  • Can estimates have a 'Sent' status? According to the help documentation, they can. However, when I send estimates (using the Gmail option, not through WAVE), they do not get a status of Sent. Furthermore there is no option to 'mark as sent' as there is with Invoices. Can anyone assist me in marking my estimates as 'Sent'? I have to use the Gmail o…
    HydraFlo 73 views 4 comments Most recent by HydraFlo April 20, 2021 1:54AM
  • Hi, I have several businesses I use Wave accounting for. One of them does not have an "Other Expenses" type of account, only "Operating Expenses" and "Payroll Expenses". I don't know why Wave thought this was preferable for this company, but it isn't. I currently have all expenses recorded as "Operating"…
    ktsmg 3 views 1 comment Most recent by AlexL April 14, 2021 1:39PM
  • Hello, I was just wondering how to delete accounts from the "accounts" column and income accounts from the "category" column in Wave? Cheers, Geordan
    Fortesque92 5 views 2 comments Most recent by Fortesque92 April 13, 2021 10:14PM
  • Is there a way to 1. accept a customer deposit before creating an invoice? 2. then issue a receipt for the deposit received? I accept a retainer prior to starting work. I want to be able to track the money in Wave, and issue a receipt for the deposit received. At a later date when I eventually create an invoice, I can then pay the invoice using t…
    LadyLaw 43 views 3 comments Most recent by JoeHawkinsLaw April 12, 2021 9:49PM
  • Hi, I purchased a building in 2020 to start a little business. The purchase price was $45,000. I borrowed $36,000 from a bank and paid the balance (down payment) with my personal equity. I worked with a Wave coach and he entered the following journal entry to record the purchase: 1) $45,000 debit to an asset account (Property, Plant & Equipme…
    HeatherB 17 views 1 comment Most recent by JulianP April 12, 2021 5:23PM
  • Hi wave Team . I am a business controller from Malaysia and we use WAVE APPS for all our micro SME clients . We received the notification today , If is a short notice for us for active users how long can we use Wave Apps , as we need to the the data migration to another accounting system , Thank you for the suggestion to use Zoho , but we are not…
    faridah 578 views 8 comments Most recent by DLazarchuk April 12, 2021 7:01AM